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The company exhibits a mixed reputation in the unlocking service sector. Positive feedback highlights the speed, reliability, and user-friendliness of their service, with many customers expressing satisfaction with the quick turnaround for unlocking phones and responsive customer support. However, significant concerns arise regarding transparency in pricing and communication, as several customers reported unexpected fees and delays, leading to frustration and distrust. Overall, while the company demonstrates strong capabilities in delivering effective services, addressing issues related to customer support and pricing clarity could enhance their reputation and customer trust.
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Found website through Google wanting to unlock my daughters phone. Initially was going to cost $35. Figured that's a fair deal so we proceed. Well this is where it's all wrong, you wait 24-36 hours before you get an email stating your unlock is ready, open that email up to find it's going to cost you another $85. $120 total and a horrible deal. You guys are crooks, hope karma gets you for misleading people like you are. Enjoy your free $35, you can shove it cause you ain't getting the other $85. Strongly recommend taking your business elsewhere!
Keep well away.
They take your original payment of $ 36 then for some unknown reason ask for a 2nd payment of $ 87 and you have no choice but to pay it.
I would give them no stars.
DO NOT GIVE THEM ANY MONEY. STAY AWAY.
Scam site, take your money without telling you you are paying for an eligibility check instead of an unlock code. There are far more light sites to get an unlock code. Avoid these scammers
Read other reviews carefully before paying, you get charged 2 times and never get phone unlocked.
No replies to emails and 1 week later order still not completed
All in all, the product was effective and served it's purpose.
The only issue is that the price was a bit high and delivery fee so high
First I paid about $19... after more than 24 hours, they asked me to pay another $165 to unlock the phone.
I Paid 38dollars for unlocking my phone and after 5 days they sent that i have to bay extra 62 dollars to get premium service... dont deal with this site
Misleading, says $35 CAD and after 24 hours they're requesting another $101 cad. Pathetic trash, enjoy my pocket change.
Thieves! The price displayed was £23.99. I was aware that could go up to £33 in some circumstances, but I HAVE NEVER BEEN TOLD THAT I WILL GET CHARGED OTHER £46 ON THE TOP OF £23.99. Total amount £70. THAT'S ROBBERY.
So, it looks like this people is great when the process is flawless, but if you have concerns, questions, or you really need support, the magic is shutdown. I contacted their support service and they never got back to me. Fortunate for me, I just paid the check eligibility portion, so I just lost 6 bucks.
So, take into account that if for any reason you need support, you are done. You will be left alone.
This site is a scam. After paying $27 for unlock code, the asked for another $87 to get the code. Stay clear of this site.
This service takes your money. Charge you extra fees. Do not respond to emails. Number is not real. Is not a guaranteed product. Do not reliever fast or in the amount of time it says when you are paying. Mine have been on 20% for days phone is not unlock. Save your money in go to the professionals these people should be reported. I do not write reviews but I do not want anyone to go threw what I went threw with these people.
Site shows 26$ to unlock when you pay and its halfway done they send you another email saying code is ready pay 99$ to release it.
Don't get trapped in their false advertisement
Then code delivery time changes to 1-7 days but its shows 1-24 hours
They promise to unlock after you pay $18, but then they come back a day later asking for $200 claiming the first payment was just a check (on their sales page they claim to unlock the phone for $18, the average price by other SIM unlocking services)
If you are prepared to spend £60 ( I didn't read the small print) and wait 3 days the job gets done
Dishonest company. You think you are paying for the phone unlocking but you are NOT. What you are buying is only written in the small print of T&C. You will find out on the end that is some kind of "pre- order" and your phone will not be unlocked unless you pay 2 x what you originally paid.
No point taking to them. No ethics in this business. You will waste your money and time. AVOID AT ALL COST!
The company charges fees of $26 and doesn't unlock the device. Instead it returns with an additional charge of $100 to complete the unlock. A total of $125. I asked for a refund but got denied. Out $26 and no unlock. Buyer beware.
They are thieves, they deceive, take money but do not unlock the phone, I advise everyone to stay away from them.
Answer: 100 percent a scam; morally, legally, colloquially speaking.
Answer: No I would advise you to go somewhere else. This company is a total ripoff.
Answer: You didn't realize it because officialsimunlock.com didnt want you to realize it, at least until after they reeled you in with a first "prepayment".