SCAM. They take money of you and then want to charge another £60+ to finalise the unlock. Proper scam. I looked at the steps and description / text that showed, and nothing hinted at further cost!
Scam! This was top on google advert.
Scam. Hidden costs to complete unlock. Raging that I've been done by them!
SCAAAAAAM! Their approach is very shady and no company number to call, only emails. You do the maths.