97 reviews for Official SIM Unlock are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Czechia
1 review
0 helpful votes

Thiefs
February 7, 2025

You stole my money. Get Lost thiefs! Never this sítě again.

Date of experience: January 28, 2025
Pakistan
1 review
0 helpful votes

Best Choice
July 6, 2024

Official SIM Unlock is one of the best unlocking website to unlock any mobile Network carrier.

Date of experience: June 26, 2024
Colorado
1 review
0 helpful votes

They Take Advantage of Agreements
December 28, 2023

They must really want to get as much money from people as they can. It's smart, I have to admit, because I payed $26 for some "fee" then $63 to actually unlock my phone. But then, somehow, "Due to Covid reasons" the process was delayed for a long time. After this, they said that my phone's unlocking was "blocked" by the server. Crazy enough, OfficialSimUnlockSupport said I could only get 50% of my money back within 5 business days, and as usual, it's been a month and I've gotten nothing back. It's honestly kind of heart breaking that this stuff happens because I wanted things to be simple, but nothing has been this way so far. All I know is, I should have truly read the agreement that I agreed to before paying. I think they know that most people don't read it so they could add whatever rules in there that prevent you from doing certain things. I do not recommend buying from them at all! PLEASE READ THIS IF YOU'RE ABOUT TO BUY FROM THIS PLACE

Date of experience: December 21, 2023
GB
1 review
0 helpful votes

1/10
May 13, 2023

Waste of time and money free from any network...

Date of experience: April 13, 2023
Ireland
1 review
0 helpful votes

Be Warned Conarstist / Scammers
February 22, 2023

Absolutely Disgracefull Service do not use them bunch of Conartists / Scammers

I have had the bad experience that others have been describing,

1) After paying the first instalment of 26 dollars on the 5 December it states 1 to 24 hours for the phone to be unlocked

2) the second instalment of 58.59 dollars on the 7 December its states again 1 to 24 hours for the phone to be unlocked again

It is now the 15 December and still my phone is not unlocked I have contacted them several times and they are fogging me off with this

"" Please be assured that your unlock is processing and we are chasing completion. For up to date tracking information please login to order tracking through the website where all information regarding your order can be viewed ""

""I have just personally expedited your order.Please be assured that your unlock is processing and we are chasing completion. For up to date tracking information please login to order tracking through the website where all information regarding your order can be viewed ""

""Please be assured that your unlock is processing and we are chasing completion. For up to date tracking information please login to order tracking through the website where all information regarding your order can be viewed""

Yet the order remains at 50% since the 7 of December

And today the 16 December I emailed them again about my phone and this was there reply sent to me

""1. Refunds will be given if an unlock has not been delivered within 30 days and has not already been rejected for any reason. You cannot cancel prior to the 30 day window as our contract with our suppliers is 30 days and we incur costs as soon as the unlock is submitted.
2. Official Sim Unlock will not refund an order that has been submitted for unlocking and is being processed. We incur the cost of unlocking immediately and can not provide a refund because a customer has decided to use an alternative service whilst we are processing the unlock within our 30 day contract terms. If you cannot wait for your code to process, DO NOT PURCHASE.""

Today been the 21 December and still its saying only 50% complete, total off 16 days waiting now

Today is now the 28 December and still phone is not unlocked and its still saying only 50% complete

Today the 5 January 23 and still the phone is not unlocked
I have contacted the company again as its well over the 30 days contract clause and this is there reply

""""Thank you for your patience, i have just personally chased your order with our suppliers directly and the device you have provided our company with is blocked. In normal cases like this we would have to refer to the terms and conditions that you agreed to at the point of purchase regarding blocked devices and a no refund option would be presented as we have incurred the full cost of the service with our suppliers.However on this occasion while we aim to help our customers as much as we can, I've negotiated a 50% refund on your unlock fee
Please confirm if you would like me to process this refund """

Today the 22 January 23 I'm still waiting for my so called refund from this company plus now they are not replying back to my emails

Absolute a Disgracefull Company and they Do Not Live up to what they cliam they can do. Customer Care is Non Existence. In my opinion its a Money Racket, Louring people into buying there services which they Failed To Do. Scam Artists / Conarttist is what they are

Tip for consumers:

They are Conartists pretending to provide a service which they do not do or can not do

Date of experience: January 23, 2023
Turkey
1 review
0 helpful votes

SCAM
January 2, 2023

PAST 36 DAYS AND NOTHİNG HAPPENED!STİLL %20 COMPLETED...officialsimunlock is a rubber!i am very angry i paid 135 dolars...

Date of experience: December 3, 2022
GB
1 review
0 helpful votes

Hope this unlocks my device and definetly cracks the...
June 6, 2022

Hope this unlocks my device and definetly cracks the code

Date of experience: June 6, 2022
GB
1 review
0 helpful votes

Quote time for unlocking way below actual time
January 12, 2022

Process took a lot longer than suggested (1-3hours) It was more than 24 hours.

Business question
I didn't choose, I was directed to the site by EE
Product question
I didn't choose, I was directed straight to the unlock process by EE
Date of experience: December 13, 2021
GB
1 review
0 helpful votes

Phone unlock
July 11, 2021

Quick and easey Webb site to use simple steps to get phone unlocked

Business question
Liked look of web site
Product question
Because it was what I requested
Date of experience: July 11, 2021
GB
1 review
1 helpful vote

GREAT SERVICE
March 1, 2021

Easy to use website. Really quick service

Business question
Easiest to use website
Date of experience: March 1, 2021
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97 reviews for Official SIM Unlock are not recommended