• Cellification

Cellification

Overview

Cellification has a rating of 4.3 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cellification most frequently mention customer service, new phone, and top notch. Cellification ranks 78th among Unlocked Phones sites.

  • Service
    35
  • Value
    34
  • Shipping
    34
  • Returns
    32
  • Quality
    35
Positive reviews (last 12 months): 94.3%
Positive
33
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Nobody picks up the phone, returns phone calls since then!
How would you rate Cellification?
Top Positive Review

“Good seller”

carla f.
12/24/23

Excellent ordering experience. Bought 4 cell phones from them and everything that shipped directly by cellification arrived quickly. One piece from another company arrived a day later so not too bad. Everything arrived in great condition and I had no issues setting it up and running immediately

Top Critical Review

“I do not recommend this store that sells phones”

Jaylen Z.
4/30/24

I went on Google search locations on this Google web page and it took me straight to the web page of cellification I place my order online and within 2 days they canceled my order and I tried to reach out to them with a message and a phone call but they have yet to return either of my messages I definitely would not recommend any business with these people because I think they are just a ghost business on Google maps and on Google links for businesses I will definitely do not recommend them for anything regarding phones

Reviews (56)

Rating

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Other

Reviews that mention popular keywords

phone (10)
Thumbnail of user carlaf17
1 review
1 helpful vote
December 24th, 2023

Excellent ordering experience. Bought 4 cell phones from them and everything that shipped directly by cellification arrived quickly. One piece from another company arrived a day later so not too bad. Everything arrived in great condition and I had no issues setting it up and running immediately

Products used:
One plus open

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Thumbnail of user juniorr55
1 review
0 helpful votes
February 23rd, 2024

Great and overall easy purchase. They have such a massive catalog for phones, some of which I didn't know people were still buying out there. Just got my new Samsung Galaxy s23FE, and I'm extremely satisfied that I made business from them. Phone came as advertised, shipping time was fair, and overall fantastic communication in terms of my order. I would buy again.

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Thumbnail of user gilbertol38
2 reviews
0 helpful votes
December 24th, 2023

I bought a new Galaxy Note 8 last week fromcellification, price was best out there. Shipping was fast from NY to NJ. Adam from cellofication called me directly to confirm my order and answer all my questions. I just had a support issue regarding phone, and got a quick detailed answer which solved my problem. Planning to buy another phone soon for my fiance. I highly recommend cellofication great people to deal with!

Products used:
Samsung Galaxy note 8

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Thumbnail of user gmilarindo1
1 review
0 helpful votes
January 6th, 2024

Grade A company! From beginning to end the checkout was fast and easy, their email support is great, they were in touch with me right away after i placed my order and made sure i was buying the correct phone for the right carrier. They shipped my phone within a day and arrived sooner than expected. Overall great store to purchase from, they have been above and beyond since the beginning and im glad that now i have a functioning phone to even write down this review.

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Thumbnail of user stellab184
1 review
0 helpful votes
March 3rd, 2024

A new phone merchant in the biz and they are top notch! They sell exactly what is advertised and communication on shipping is solid! They also have fantastic customer service if you have any questions, and their prices are fair to whats out there. Im glad i made business with them, they know their job! I would buy again!

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Thumbnail of user anthonyb2761
1 review
0 helpful votes
February 4th, 2024

Guess these guys are fresh into the biz and they definitely know their job well! Got my new phone from them just a week ago. Phone came before the eta, and arrived as advertised. The communication through email was solid and got updates frequently about my delivery through email. Overall I'm happy and would gladly buy again!

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Thumbnail of user jasminerodriguez017
1 review
0 helpful votes
April 30th, 2024

I went on Google search locations on this Google web page and it took me straight to the web page of cellification I place my order online and within 2 days they canceled my order and I tried to reach out to them with a message and a phone call but they have yet to return either of my messages I definitely would not recommend any business with these people because I think they are just a ghost business on Google maps and on Google links for businesses I will definitely do not recommend them for anything regarding phones

Tip for consumers:
Their customer service is void there is nothing there. I emailed them, nothing. I called them nothing.

Products used:
None

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Thumbnail of user georgieb14
1 review
0 helpful votes
April 27th, 2023

Had a pleasure doing, business with them a few weeks ago. Phone came as advertised, shipping and customer service was top notch updating me on my order all the time through email. Highly recommend them as your phone merchant.

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Thumbnail of user rogers1516
1 review
0 helpful votes
April 30th, 2024

Good company and phones they send come as advertised. Very happy I made business with them. Shipping was as promised.

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Thumbnail of user amandat1352
1 review
0 helpful votes
April 4th, 2023

A better experience than I expected. They are pretty much a new online store, so their website you can tell it's fresh. But heck do they know their business, they are experienced. Ordered my product, communication about my order was transparent, shipping details and ETA was on time. I will be buying more phones from them.

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Thumbnail of user tracyb1358
1 review
0 helpful votes
April 13th, 2023

Outstanding merchant that's easy to do business with. I'm so happy with my new galaxy A53, came just on time, thank you!

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Thumbnail of user jessicab3204
1 review
0 helpful votes
March 25th, 2023

Melvin was the MVP of the evening. He tirelessly helped me get a new phone and made sure that it was up and running before I left the store. My phone situation was a little complex and took about 2 hours to resolve, yet he took the time to call outside stores, consult with other people, and did it kindly. I was initially approached by another customer service representative, Steve, who was nice, but not as helpful. Melvin saw that I needed help and stepped right in, was extremely personable, and empathetic to the issue I was having. 10/10 would recommend Melvin if you find yourself needing help at this store, as he was extremely helpful and truly embodied decent customer service.

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Thumbnail of user beckh11
1 review
0 helpful votes
June 19th, 2023

I recently purchased a phone from Cellification.com. Their selection of phones was impressive; they had just about any type, make, or model you could want. Plus, the product descriptions were detailed and easy to understand. The order process was fast and easy; I received my order in just a few days. The phone I chose was exactly as described; it suits me perfectly and works great. The quality of the product is fantastic as described and I know I can rely on them for future purchases. I would definitely recommend Cellification.com for anyone looking for a phone at great and affordable prices.

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Thumbnail of user billj798
1 review
0 helpful votes
June 21st, 2023

Cellification.com is an online store that provides a wide range of phone products to its customers. Whether you need a new phone to suite your needs for a certain carrier Cellification.com has got you covered. Their website is user-friendly and easy to navigate, making it easy even for first-time shoppers to find the products they need.The website offers a vast selection of different brands, including all the latest models of your favorite cellphones. Regardless of your personal preference, whether you're looking for and android devices, you'll find a great selection on Cellification.com. One of the most impressive aspects of Cellification.com is its exceptional customer service team. Their dedicated staff is knowledgeable and always ready to assist you in any way possible. They are available to answer your questions and provide guidance on which product is best suited for your needs. Moreover, the products offered on Cellification.com are competitively priced, providing customers with the best value for their money. You can rest assured that you're getting high-quality products at very reasonable prices. If you're looking for an excellent online shopping experience for all your mobile needs, Cellification.com is the place to be. The site is easy to use, boasts an extensive selection of products, and has a friendly customer service team that is ready to assist you. So why wait? Head to Cellification.com today, and start exploring their fantastic product range.

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Thumbnail of user sindys24
1 review
2 helpful votes
June 4th, 2023
Verified purchase

A couple of months ago I purchased a new phone in a sealed box. What they shipped me was a way over priced dirty, poorly refurbished phone not in a sealed box and without phone instruction/manual. 100% crooks in my opinion. It wasn't no accident. Per their requirements to return a phone you have send it back with a receipt of sale
When I purchased my selected new phone in a sealed box through the internet they dragged $#*! on the shipping and they sent me a "sales summery" for a receipt. The difference between a sale receipt and a sale summery is a big difference. A sale receipt reflects the complete transaction whereas a sale summery is a brief snapshot of the transaction.
In their sale summery it only listed the type of phone
But omitted the condition of the phone IE: new and in sealed box.
So with that being said anybody in their right mind should come to the same beliefs as mine...they are crooks.
Screw me once shame...no to he'll with you. They screwed me once, I wasn't going to ship it back to them so they can screw me twice by saying my sale summery didn't reflect a new phone.
I regret not taking a snapshot of the advertisement of the phone
That clearly stated new phone in a sealed box before I submitted its purchase!
Oh by the way their phone customer service sucks too!
I can't stand liers and thieves!
I ended up purchasing a new phone elsewhere. Bottom line my advice to anyone thinking about doing business with this company...RUN! Run away as fast as you can don't do business with this company
Sincerely
Sindy schubert

Thumbnail of user ashleyj934
1 review
0 helpful votes
March 26th, 2024

Great company and product came as advertised! Took a bit of time with the shipping but overall solid.

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Thumbnail of user nickb1242
1 review
0 helpful votes
December 30th, 2023

Just got my phone from them. Came brand new as advertised and they had a great price on it too. Communication with tracking and order status was immediate with their email system. Definitely grade A customer service from start to finish.

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Thumbnail of user mellh7
1 review
0 helpful votes
May 1st, 2024

Bought from them for the first time and I'm satisfied with my order and purchase so far! Their customer service reps are always available, I had an issue placing g an order and they placed it for me it was quick and easy for the phone I wanted. Phone came as advertised together with the shipping all came as expected. Would gladly buy again when I need a new phone.

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Thumbnail of user cammilee
1 review
0 helpful votes
December 25th, 2023

Best super cell phone whop in the area. Biggest selection of cell phonew very low prices and constant sales, great hours, n free valet parking in their own parking garage! Love this place!

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Thumbnail of user judahm13
1 review
0 helpful votes
December 23rd, 2023

Very nice knowledgeable pepole to deal with great service and they been in the wireless industry for over 20 years i purchase many phones from them the latest one is budget phone vortex it works great for the money i spend on it

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Thumbnail of user johnb10931
1 review
0 helpful votes
May 4th, 2023

An experience above and beyond with my purchase. Great store I highly recommend! Purchase came quickly.

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Thumbnail of user johnm13921
1 review
0 helpful votes
February 15th, 2024

They have hooked me up as their loyal customer! They offer good deals on a wide range of phones, they all come as advertised and shipping is quicker than I though.

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Thumbnail of user bradn142
1 review
0 helpful votes
March 22nd, 2023

Very happy with my recent purchase from them. Website is very clean and easy to navigate with a selection of payment methods, order was easy to track, and product came on time and I am fulfilled! I thank cellification for getting me my new z flip 4 on time.

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Thumbnail of user roym290
2 reviews
2 helpful votes
March 21st, 2023

Had a close friend of the family lose her phone after years of having her antique galaxy s5, due to its old technology and died one day. After trying to convince her for so long to move into iphone and go to the apple store she insisted to stick with an android and to find her something good at a very affordable price. After a bit of research we both bumped into cellification. After researching cellification and its partners and reviews, we have decided that we would get her the galaxy A72, a good phone for a good price that will supply her needs. Knowing in the back of our minds many people had a great experience with this company and its partners we had a high hopes that things will go straight. And the expectations were accurate, and now I haven't heard from that old family friend for three weeks and im happy seeing her with my mom enjoying her new phone while i have all the peace in the world away from her. Thank you cellification!

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Thumbnail of user rinaldm
1 review
0 helpful votes
June 9th, 2023

An excellent choice for a phone retailer. An easy and quick purchase and fast response when chatting with their agents through the chat on the site. Will definitely be buying again.

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Company Representative

Thumbnail of user wilsonr101
Wilson R.

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