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Cellification

How would you rate Cellification?
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New York
1 review
0 helpful votes
Follow Jessica B.
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Melvin was the best!
March 25, 2023

Melvin was the MVP of the evening. He tirelessly helped me get a new phone and made sure that it was up and running before I left the store. My phone situation was a little complex and took about 2 hours to resolve, yet he took the time to call outside stores, consult with other people, and did it kindly. I was initially approached by another customer service representative, Steve, who was nice, but not as helpful. Melvin saw that I needed help and stepped right in, was extremely personable, and empathetic to the issue I was having. 10/10 would recommend Melvin if you find yourself needing help at this store, as he was extremely helpful and truly embodied decent customer service.

Date of experience: March 24, 2023
New York
1 review
0 helpful votes
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Very happy with my recent purchase from them. Website is very clean and easy to navigate with a selection of payment methods, order was easy to track, and product came on time and I am fulfilled! I thank cellification for getting me my new z flip 4 on time.

Date of experience: March 22, 2023
New York
1 review
1 helpful vote
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Never would've believed that I would come here to say positive stuff about an online phone store.
Every place I have tried to get a phone I would usually get ripped off but with cellification that issue is no longer! I'm going to come here only to buy phones from them.

Date of experience: April 6, 2023
New York
2 reviews
2 helpful votes
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Had a close friend of the family lose her phone after years of having her antique galaxy s5, due to its old technology and died one day. After trying to convince her for so long to move into iphone and go to the apple store she insisted to stick with an android and to find her something good at a very affordable price. After a bit of research we both bumped into cellification. After researching cellification and its partners and reviews, we have decided that we would get her the galaxy A72, a good phone for a good price that will supply her needs. Knowing in the back of our minds many people had a great experience with this company and its partners we had a high hopes that things will go straight. And the expectations were accurate, and now I haven't heard from that old family friend for three weeks and im happy seeing her with my mom enjoying her new phone while i have all the peace in the world away from her. Thank you cellification!

Date of experience: March 20, 2023
Florida
1 review
2 helpful votes
Follow Tim R.
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I ordered a phone with cellification.com and had a problem with it. I called them and the customer service rep as well as two managers helped me with the problem. I later had a question and asked for the same rep. He remembered my name and spent 20 minutes helping me out. They are very helpful and thy their best to have happy customers

Date of experience: February 19, 2010
Pennsylvania
1 review
5 helpful votes
Follow Karthik d.
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These guys are ream frauds... please stay away. I ordered a blackberry phone, the phone was shipped late, but it was not so late. Acceptable. But the product i got is a real junk.
The phone is not new for sure...
The back cover is not there... no receipt or invoice number.
The only other thing in the box is the charger nothing else.
I spoke to a person called Frank... when i called he said ok. If the phone is not proper, ship it back. I can understand from the way he reacted, he is receiving calls daily, and they don't do any good business.
I don't know whether i can ship it back. Because. These guys will not payback the money for sure... i really feel bad to be cheated like this...

Date of experience: September 29, 2011
Missouri
1 review
5 helpful votes
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Buyer beware
January 7, 2012

Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as new, but arrived used, obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge.

Date of experience: January 7, 2012
Florida
2 reviews
4 helpful votes
Follow mr-boss m.
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Great service and great products, they have everything here. I purchased from them twice, and will recommend them to any friends. They both times shipped in a reasonable time period, and every time i call their service is very helpful and nice. A rep told me to call in afternoon because mornings are very busy and i can get more help. I did and another rep spent 20 minutes with me
I very much recommend them.

Date of experience: February 23, 2010
Virginia
1 review
0 helpful votes
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Been buying from them for a year now and they have been extremely reliable on shipping and prices for their phones. Glad to always be a returning customer, and will continue to be!

Date of experience: June 4, 2024
Connecticut
2 reviews
0 helpful votes
Follow Gilberto L.
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I bought a new Galaxy Note 8 last week fromcellification, price was best out there. Shipping was fast from NY to NJ. Adam from cellofication called me directly to confirm my order and answer all my questions. I just had a support issue regarding phone, and got a quick detailed answer which solved my problem. Planning to buy another phone soon for my fiance. I highly recommend cellofication great people to deal with!

Date of experience: December 22, 2023
New York
1 review
0 helpful votes
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Excellent service
February 8, 2024

All and all, couldn't be more happier! Paid for something that is advertised, shipping and handling was fair, their website is easy to navigate, and I'm extremely happy. No complaints!

Date of experience: February 6, 2024
District of Columbia
1 review
0 helpful votes
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Amazing!
April 30, 2024

Good company and phones they send come as advertised. Very happy I made business with them. Shipping was as promised.

Date of experience: April 29, 2024
New York
1 review
0 helpful votes
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The best!
June 21, 2023

Cellification.com is an online store that provides a wide range of phone products to its customers. Whether you need a new phone to suite your needs for a certain carrier Cellification.com has got you covered. Their website is user-friendly and easy to navigate, making it easy even for first-time shoppers to find the products they need.The website offers a vast selection of different brands, including all the latest models of your favorite cellphones. Regardless of your personal preference, whether you're looking for and android devices, you'll find a great selection on Cellification.com. One of the most impressive aspects of Cellification.com is its exceptional customer service team. Their dedicated staff is knowledgeable and always ready to assist you in any way possible. They are available to answer your questions and provide guidance on which product is best suited for your needs. Moreover, the products offered on Cellification.com are competitively priced, providing customers with the best value for their money. You can rest assured that you're getting high-quality products at very reasonable prices. If you're looking for an excellent online shopping experience for all your mobile needs, Cellification.com is the place to be. The site is easy to use, boasts an extensive selection of products, and has a friendly customer service team that is ready to assist you. So why wait? Head to Cellification.com today, and start exploring their fantastic product range.

Date of experience: June 21, 2023
New York
1 review
0 helpful votes
Follow Rinald M.
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An excellent choice for a phone retailer. An easy and quick purchase and fast response when chatting with their agents through the chat on the site. Will definitely be buying again.

Date of experience: June 9, 2023
New Jersey
2 reviews
9 helpful votes
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Cellification is a total SCAM! I ordered an iPhone from them over 10 days ago. They charged my card the same day. Nobody picks up the phone, returns phone calls since then! On the fifth day they said they it would ship from CA, although they originally told me it would come from NY. The phone arrived 10 days later and is missing accessories and the charger. The retail box is dirty and ripped. The phone looks refurbished. CELLIFICATION IS THE WORST WEBSITE I EVER SEEN. DON'T BUY FROM THEM IF YOU WANT TO SAVE THE AGGRAVATION!

Date of experience: January 17, 2010
Virginia
1 review
8 helpful votes
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I placed an order with these ppl for a verizon cellphone. I recieved GREAT customer service before i actually gave them the CC. NOW AFTER they got my info and i placed the order they have not returned my phone calls, they have not returned my emails. They gave me incorrect tracking on my package. It's supposedly going to BROOKLYN and should be going to North Dakota! They won't answer their phones i've tried calling/emailing them every day now for a week with no reply or answer as to where the hell my package is and am thinking they are a scam based website!

Date of experience: January 14, 2010
GB
1 review
0 helpful votes
Follow Lawrence C M.
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My experience with Cellification.com was fantastic. The phone's quality is excellent, and I appreciate the timely delivery.

Date of experience: December 29, 2023
New York
1 review
0 helpful votes
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Good all the way from the very beginning! Had just placed an order with them the order came on par with the shipping and merchandise has come as expected. Would definitely buy again!

Date of experience: June 16, 2023
New York
1 review
0 helpful votes
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Best super cell phone whop in the area. Biggest selection of cell phonew very low prices and constant sales, great hours, n free valet parking in their own parking garage! Love this place!

Date of experience: December 24, 2023
Virginia
1 review
0 helpful votes
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They are great!
March 26, 2024

Great company and product came as advertised! Took a bit of time with the shipping but overall solid.

Date of experience: March 25, 2024

Overview

Cellification has a rating of 4.2 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cellification most frequently mention customer service, new phone and top notch. Cellification ranks 9th among Unlocked Phones sites.

service
38
value
37
shipping
37
returns
35
quality
38