Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as new, but arrived used, obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge.