website thubmnail of OfferUp
How would you rate OfferUp?
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New York
1 review
0 helpful votes
Follow Taymont O.
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Most people make an offer and never show, those who show cheat you short change you cheapoooos. Use this site if you wish to waist your time.!

Date of experience: January 10, 2023
California
22 reviews
43 helpful votes
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A hole website
July 10, 2019

One of the worst sites for customer service no response it a joke all you get the runaround with there joke of site in service

Date of experience: July 10, 2019
Washington
1 review
0 helpful votes
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I was scammed and there was no way to get in touch with offerup. To bad. This could be one great business.

Date of experience: June 29, 2018
California
1 review
2 helpful votes
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I'd recently sold my laptop to a buyer on the East Coast I used the shipping label they provided me but it didn't scan I have problems at the post office with it therefore I paid out of my own pocket which I didn't ask for back to ship it to the buyer because I promised I would ship it today and I keep my promises so after doing that I informed OfferUp what I did I didn't have the tracking number but I did confirm that the buyer did receive it and told OfferUp to please verify with him that he's received it and is happy with the purchase I did that immediately after he received it OfferUp made no effort to pay me the money owed to me. Yes I should have just waited to get a different label from them however I promised you I would send it and everything's been confirmed they still will not just bring me my money they said they would but I have not received it and it's been over 2 weeks now I've emailed and I try to be civil about it but now I just want them to know what a piece of $#*! their customer service is they just tell me continuously after emails at the forward it to their whatever Department fill in the blank yourself and then nothing happens I've emailed them three times in the past 2 days still no response itsn been over 2 weeks I'm wondering if I should take legal action but anyways I just want everyone to know shipping with them is a pain in the $#*!, getting your money takes forever if you do get it and they just lost my business which I was a frequent seller and buyer with a 5 star RATING. This is the rating I give them

Date of experience: November 26, 2018
North Carolina
1 review
6 helpful votes
Follow Cathy D.
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CRaigslist is free (for buyers, for sellers, pics, etc.). Seller has total control of self-posting, changing asking price, removing a post, as well as preferred method of contact (phone, email--masked by CL, or text).
CL has only 50 employees, but 60 million users per MONTH in U.S. There are no ads/no-frills, and owner/founder has refused to "commercialize" with ads or fees.

(However, CL does charge up to $75 for a job posting in 39 cities, $10 for brokered apartment listings in areas like NYC and San Francisco, as well as $3-$7 for furniture and other Dealers in certain markets.)
Plus, you can filter to see only "for sale by owner" --the VAST majority of posters--and skip the dealers!

I am not one of CL's 50 employees (I wish), but I have used it for years. I found a buyer for my grandmother's house in NC from Austin, TX; sold my Subaru in Austin for $7,000 (within 10 hours of posting, AFTER having been offered a mere $2,500 as trade-in from local dealer); found amazing renters for my house while I was going to be taking a 2-year contract job in another state; etc. (advice, look under "housing wanted" to get a good sense of who wants to rent and why... tried posting my house for rent first and ended up with lots of: will you take me, my boyfriend, 4 kids, 2 pit bulls, and reduce rent by 25%!)

Lastly, even with CL, assume 1/2 of responders will not show up, NEVER agree to hold anything, as you are likely to be "stood-up" and lose a sale. Make clear, first-come, first-served, cash-in-hand.

Bottom line, there is a well-established alternative. Just think about it, if a website is advertising on national TV, they HAVE to make that $ back somehow.

Date of experience: July 5, 2017
Florida
1 review
2 helpful votes
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The worse app ever
July 18, 2020

This app will block you for not reason without even a notification, you will know you been block when no one answer your messages

Date of experience: July 18, 2020
Wisconsin
1 review
0 helpful votes
Follow Bob B.
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They supposedly have buyer protection. I was missing 2 of the 4 items I bought and they said my claim was denied and the seller will get my money.

Date of experience: November 11, 2021
California
1 review
0 helpful votes
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Cancel account with no reason don't answer your questions and banda you and don't And don't try to So please do not recommend offer up to anybody and OFFERUP

Date of experience: October 24, 2021
California
1 review
2 helpful votes
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They are scamers
March 15, 2019

They took my money away and never pay me there are take and I ship out my stuff and I never ever got a penny in my bank they kept all my money

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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Attention everyone
June 17, 2021

Offer up sucks! Never signed up for a monthly subscription. I got charged for two months for no reason.

Date of experience: June 17, 2021
Oklahoma
1 review
5 helpful votes
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Thieves
August 27, 2019

They keep the sellers money. I sold a dress and they never paid me and told me that was between me and the person who bought the item.

Date of experience: August 27, 2019
California
9 reviews
10 helpful votes
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OFFER UP
March 26, 2021

THIS SITE ALLOWS SELLERS TO POST FAKE…
THIS SITE ALLOWS SELLERS TO POST FAKE POSTINGS AND WHEN YOU COMPLAIN THEY DO NOTHING TO REMOVE THESE FRAUDULENT LISTINGS. BEWARE OF USING THIS SITE.

Date of experience: March 26, 2021
Connecticut
1 review
0 helpful votes
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Letgo was better
October 27, 2020

OfferUp is not better. I had better results using Letgo and had better product filtering and regional searches. Facebook is a better marketplace.

Date of experience: October 27, 2020
Florida
1 review
0 helpful votes
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Advertising from 3 years ago, ridiculous app.
A lot scan ads, nobody take out old ads.
Scan scan scan, and old ADs.

Date of experience: September 21, 2021
Pennsylvania
2 reviews
0 helpful votes
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That is the highest rate in the country, that stealing! Highest selling rates in the country avoid this company

Date of experience: March 17, 2022
California
4 reviews
10 helpful votes
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Poorly coded app. Can't add products via website. Nonexistent support. Poorly coded app. Can't add products via website. Nonexistent support.

Date of experience: June 7, 2019
Indiana
7 reviews
28 helpful votes
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Yes please do not use this service the people on there like never show up and screw you out of your money it needs shut down.

Date of experience: August 17, 2017
California
1 review
0 helpful votes
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Lame and shady crap site where it is riddled with garbage. Stay away from this place, nothing but a giant trash sale.

Date of experience: May 1, 2021
Colorado
1 review
0 helpful votes
Follow Fuck O.
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$#*! Offerup. Someone go find the founders homes. Nobody can sell anything but these $#*!s get paid?

Date of experience: January 16, 2022
Nebraska
1 review
3 helpful votes
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Low Ballers
November 17, 2018

It would be nice if you could actually sell anything, everyone on this sight is a serious low baller & it's quite annoying

Date of experience: November 17, 2018

Overview

OfferUp has a rating of 1.1 stars from 867 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OfferUp most frequently mention customer service, phone number and credit card. OfferUp ranks 586th among Marketplace sites.

service
237
value
211
shipping
164
returns
150
quality
195