NustayReviews 685

Megan was by far one of the most helpful customer service providers that I've had to pleasure of talking too and always responds immediately.

I am impressed with the speed and are incredibly neatly handling this booking. Heal, once again my compliments to you. Humanity! Thanks, thanks thanks

Very helpful and didn't keep me waiting for ages for email to sort my refund although they gave me a voucher but I'm sure I can use this anytime and anywhere this summer and next summer..

Not acceptable to blaim your system or Melias system in this case, and then replying to my last email for hours after refunding me. Not more that 3 star review

After speaking with their agents you have a feeling that this company acts in the way they want to be treated as well.

Pleased to receive a fast response given the situation!

The company staff know how to interact with clients. Sometimes a simple apology is enough to let it go. For this, I plan on using your services in the future.

They did not understand English in the hotel. Thank you for solving the problem with my middle name as they simply could not understand that this is not my last name beginning with M, but my middle

The process of booking was quick, easy and hassle free.

Very pleased that Nustay has responded. I didn't see the email earlier, and as we are the day before my booking I wish they had called me.
I asked the operator who assisted me earlier at Ogoda to request a call back. As long as we can resolve this I will be delighted

I was apprehensive using Murray, but customer service great and did right by me will use again. People should uses them very good.

I appreciate the credit I received, which is really all I really wanted in the first place.

I booked a non-refundable but thanks to Alex, I was able to receive a refund

Looking forward to receiving from you ASAP.
Thanks much for your kind cooperation.

My service rep Dana could not have been more helpful.

Thank you so much for the quick reply, friendly service, and kind words.

Alex has been incredibly useful and did not hesitate to do everything that was in his hands to help us. FIrst time using Nustay but certainly not last.

Thank you so very much. This is the first time I have used NUSTAY and it definitely will not be the last.
Your quick response made me a believer in NUSTAY.
Thank you again.