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How would you rate Nordstroom?
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Austria
2 reviews
0 helpful votes
Follow Donald C.
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Erstbestellung bei Ihnen. Wurde auch nicht enttäuscht. Kommunikation über meine Bestellung von Anfang bis Ende. Schnelle Lieferung. Werde es auf jeden Fall wieder verwenden

Date of experience: January 10, 2022
Brazil
3 reviews
1 helpful vote
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C'est juste un grand magasin quand il s'agit de l'expérience globale du shopping. Produits, service et retours. Excellent service client.

Date of experience: November 18, 2021
Australia
3 reviews
0 helpful votes
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J'ai toujours eu beaucoup de chance avec ce magasin. Je n'ai eu qu'une expérience agréable avec eux. Leur expédition standard est rapide

Date of experience: November 17, 2021
Germany
3 reviews
0 helpful votes
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Je suis très satisfait du service et du soin apporté par les employés à la mise en forme de la commande, qui arrive toujours à temps, saine et sauve.

Date of experience: August 25, 2022
Colombia
4 reviews
1 helpful vote
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No
March 6, 2017

Para nada le doy 1 estrella terrible es muy lento no es horrible no se le v el internet o que no se pero no me gusta para nada chao es terrible

Date of experience: March 6, 2017
Australia
3 reviews
0 helpful votes
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Guten Abend. Herzlichen Dank für das Produkt und den Service. Ich arbeite schon seit langem mit dem Laden zusammen. Alles ist zufriedenstellend.

Date of experience: July 26, 2022
Panama
4 reviews
1 helpful vote
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Atencion inmediata
January 6, 2016

Gracias a este metodo Nordstrom me brindo una excelente atencion

Date of experience: January 6, 2016
Spain
4 reviews
0 helpful votes
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Vestido
May 21, 2016

Tallas dificil de acertar,,, unas salen grandes y otras pequeñas

Date of experience: May 21, 2016
Spain
2 reviews
0 helpful votes
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Mis compras
June 1, 2016

Estoy encantada he comprado muchas cosas

Date of experience: June 1, 2016
Massachusetts
1 review
2 helpful votes
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Nordstrom Return policy
February 28, 2025

I returned some older boots i never wore and got a return label from them. After many weeks and calls i was told "they could not confirm what was in the box" and i would not be getting a refund or credit or returned back. I've never heard this reason in the history of returns at any store. They would not return them to me and said they were "destroyed". What a waste. Apparently it's in their small print that they have the right to do this. I will never shop there again. I could have sold them online for at least half the price!
They brag about their "generous return policy". Ha!
I bet someone is wearing them in customer returns!

Date of experience: February 28, 2025

Overview

Nordstroom has a rating of 2.1 stars from 706 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nordstroom most frequently mention customer service, credit card and next day. Nordstroom ranks 13th among Department Store sites.

service
138
value
118
shipping
115
returns
101
quality
106
+61