The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
I bought a short one in this online boutique. The quality of the clothes is good. There is no (standard) shipping cost so that's great. I love the designs and the constant updates.
Still waiting to receive an order I placed over 30 days ago. And I didn't receive the 20% discount shown at checkout and tried to cancel. Filed a disputed and was told I would have to wait until items were delivered. I was also told if I cancelled I would not receive refund.
I have ordered from this online boutique 2 times so far and I love the beautiful and affordable clothes they have. The size is sometimes small, so it is better to always increase one size.
I bought my skirt and hoped it would be as pretty as it looked on the website and when I received it I was very happy! Thank you!
Ordered blouse that looked beautiful, when order arrived, OMG, completely different, print is blurry, can't even see lines, cheap fabric. DO NOT order from this company! Located in China, return policy sucks! Everything is worse than you can imagine in noracora. Sick and very low quality products, terrible customer service!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I have never dealt with such a terrible company in my life. First of all, they don't announce that they are in China. Then they took forever to send half of my things. The things I did get were so poorly manufactured that I pretty much had to give them away. The shoes were falling apart after the first use and the dress was not the color on the catalog. Everything really was horrible. Don't waste your money! I can't believe it has positive reviews. They must have their employees sitting around all day writing these because they can't be true.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Ordered over $130 worth of merchandise (pants, shoes, purses, earrings) and got "3" pair of flimsy earrings... I ordered 10 pair! E-mailed them MULTIPLE times to no avail. It took me "3" months just to get the earrings. They're out just to rip people off. You've been warned!
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We found that your order was successfully delivered on July 17,2020, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
I ordered 5 womans tops from Nora Cora, the picture was clearly not what was sent to me, the material I ordered were stated as cotton, cotton blends, and sweaters but everything I received was a shiny thin polyester, this Company is showing you one thing and sending another, cheap garbage, do not waste your money. Big disappointment.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Outrageously horrible company. I can't get through to them to find out where to ship the rest of these items back. Clothes are true garbage. Do not buy from here you will have to return it and never be able to find the contact number or chat number or email number.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
I love everything about this online boutique, from the clothes to the accessories. I recommend them to girls of all ages. Formal, daily and festive clothing. Keep up the good work.
From the beginning it was a wonderful experience. In the end, and after seeing many designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop online again here.
Love I love all the tops that I bought I think they are beautiful they fit really well
And they look nice
Shopping was fine I hope the end result will be just as wonderful
The dress that I ordered online here beautiful, as it is in the photo, the shipment arrived at the time they agreed to deliver it to me. Thank you!
Impossible to get anyone to give me the necessary return information The items I received were too large and after following the written directions for returns they say you will get a reply within 48 hours. It is well past 48 hoursplus I accidentally duplicated an order and cannot get any assistance to cancel that order just a few hours after placing it..
Thank you for your feedback.
We are sorry you are not satisfied with our products and service. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by email and message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!
Excellent online boutique with trendy clothes. Fast delivery. The quality of the clothes is amazing as always. They fit me perfectly and super comfortable.
This company will send you emails telling you that your items are on the way, but when they never arrive and you contact them they will not respond to your emails! Emailing them is the only way you can contact them, however they will NEVER respond!
1 shirt was too small and the jeans button fell off as I was trying on the jeans.
Easy site to maneuver
Love the styles
Thank you for partial refund —-I received last garment, the blue tiedye dress—-it is also very small gor cl sizing
Easy site to maneuver
Love the styles
I ordered a denim mini skirt, I received it a few days after ordering it on this website, the quality is excellent, it fits me very well, it is not too small, nor too long.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Also, multiple discount codes cannot be used for the same order. Hope for your understanding.
You can cancel your order without reasons, you can learn more about our cancellation policy here https :// noracora. Com/information/Return%20Policy
Hope my reply could address the problem for you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!