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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I received some of my order, seems more is coming but all way to small not true to size. I emailed and they will not tell me how to return! Back n forth!
BIG SCAM!
Reasonable prices and good products. I will continue to shop Noracora!
Reasonable prices and good products. I will continue to shop Noracora!
I was excited to order since the styles were different from the usual things I buy. I placed my order on May 3 and received it on June 9, not bad considering the delays throughout the country due to the pandemic. I'm disappointed because I ordered 3 shirts, 2 medium and 1 small, basing my choice on the measurements given with each item. One medium fit well; the 2nd medium was difficult to put on because it was too small; and the small fit ok, a little snug at the hem but passable. And I definitely wasn't prepared for the sheerness of the material. The sheerness does not show on your models. I thought the material would be a little heavier but with these I'll have to wear a camisole. I'm almost afraid to wash and dry them for fear I'll never be able to wear them. I will wash in cold water and air dry them to see. If they shrink, they'll be returned.
I didn't give 5 stars because I've never shopped at this site before. I don't know how the clothes will fit even though measurements are given. I like the choices and variety.
I WAS very excited for this order. It's my first. Quality of items are great.
Övery excited for this order. It's my first.
Price was better than in a physical store and of great quality. Really hard to find a dress with a nice design and good support!
I don't know why these reviews are as good as they are, but the items I received are nothing like the items I ordered! They are dresses that are made of rubber and rayon. They are not cute and they are certainly not like the pictures I ordered from. I am writing this in hopes that no one else orders clothing from this place. I guess I should have gone with my gut feeling about this company. I will never order anything online again! If I can't see it and feel it it will be a no-go! I spent way too much money on this junk. That is exactly what I would call it, junk! I spent over a hundred dollars on this stuff. I'm sure I can't return it. It can from China so the return shipping will probably cost more than all three dresses! DO NOT ORDER FROM HERE! Wow, this site will not let me upload pictures! That is strange don't you think? They don't want to add to credibility. I am sure this review will never make the cut. I have pretty much wasted my time I'm sure.
Thank you for your feedback.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?
Usually after the customer places an order, the order confirmation email will be sent directly to your mailbox, if you don't find it, you can try to find it in spam list.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Stay safe and have a good day!
Good but really can't comment truthfully till I see the products and their quality. Read products. Not as good quality as I was expecting. Can't comment further till I washed the items several times to see how they hold up
Good but really can't comment truthfully till I see the products and their quality
I'm starting to think this site is a scam! Still haven't received my shoes and have not gotten any package updates since 6/1. Today is 6/9. Can't get a live representative on with phone with neither noracora or the usps! I've been waiting on this package since 5/12. And I paid for shipping!
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on June 14, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Took a month for delivery of only half the order and substituted items that I ordered with other items that I didn't order. Items were not as pictured/described on website. Customer service was responsive with issues.
Took a month for delivery of only half the order and substituted items that I ordered with other items that I didn't order. Items were not as pictured/described on website.
Took weeks to get the order. When it arrived, clothing products were decent but not great quality.
However, when I contacted them they quickly responded. Their customer service is great.
Interesting products. Easy to navigate site. Decent prices.
So far, Only one of these dresses looks like it did in the photos. One item was sent in the wrong size. Returns our a nightmare. I would not recommend your products. Customer Service is number one in my purchases.
One
Very easy and love the photos. Im hoping the clothing is made well and the fabrics our lovely.
I am extremely disappointed in the clothing I received. They are all very beautiful but large enough for someone half my size.
Both the clothing items were a lot smaller than other items bought from other company's at the same size
The clothing, which took over two weeks to arrive, was thin and the sizes were odd. A medium in one shirt was too small in another shirt. I tried to return 3 of 5 items. They took longer than 48 hours to respond to my "request" to return, it was more like 4 days later, took 2 emails, and the return options were to get back 50% of what I spent, OR full store credit. I thought about it for a bit, and because the clothes were so thin and shoddy, decided on the 50% cashback, but because I took longer than a work DAY to respond, they closed the return window. They responded on the weekend and I opened the email on Tuesday. It had been canceled on Monday. Their business practice is as shabby as their clothes.
Update: Noracora responded to this review and gave me the same options for returns. They also noted that I had 7 days to respond to the offer. I will not be using their options and they stated that the only way I had access to these return options was if I removed this post. Not happening. It was hard to find their messages regarding the return issue as they send 3 to five emails EVERY DAY. I unsubscribed now, because I am done with ever ordering from them again. This is a company on China and and returns have to be paid for by the buyer. If you take their offer of 50% back cash, or full credit to use on more of their clothes, and you keep the clothes you want to return. This could work for many people, but be sure you respond in a day, not 7 as they started, or they will rescind their offer.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email before but you didn't reply us. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Good quality clothes at a excellent price. Will definitely purchase again.
The ordering process was easy. Shipping took over a month.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will always think of ways to make online shopping at NORACORA easier. Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
The ordering process was easy. Hopefully the shipping process will go nice and smooth as well
It was a very easy to use website, they had excellent customer service, and it was very easy to return items for a refund.
So many lovely choices. Great pieces to add to my summer wardrobe!
So many lovely choices. Great pieces to add to my summer wardrobe!
The sneakers do not look anything like the sneakers pictured. The sneakers I received are of very poor quality.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Noracora is a company trying to take advantage of the people. The order took over 3 1/2 weeks to arrive. Then everything was too small. The clothes did not fit and the shoes did not fit. I wear a Medium in the US and ordered a Medium. Everything came in an extra small. More importantly the quality was extremely poor. I could see through all of the materials, dresses, shirts, etc. and the 3 pairs of shoes were paper thin. Like walking right on the cement. We thought we would try it and if it didn't work we would return. WRONG! There policy says 30 days after receiving. When we received our order the paperwork said 15 days after receiving. The rules changed. Don't waste your time or money. We are banning this company for life and telling everyone.
Thank you for your feedback.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?
We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Stay safe and have a good day!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!