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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Georgia
1 review
16 helpful votes
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Have you noticed how the formal invitation was sent to each individual home in each subdivision in every county in the United STates? Who would fund such a promotion for a free site? Come on people, wake up! The governments in all these areas are directly involved with censoring you. They have especially targeted certain areas of middle and lower class status to see and hear directly what complaints to pinpoint using key words such as those listed@ "www.forbes. Com/.../department-of-homeland-security-forced-to-release-list-of-keywords As well as common words associated with illicit activity, racism and hate crimes. Terrorism is real and Homeland Security takes action in every way possible to fight it. At the same time this is costing the public.

Date of experience: January 18, 2017
California
1 review
16 helpful votes
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In my neighborhood, the Nextdoor "lead" and the HOA president are one and the same person. This has morphed into a glaring CONFLICT OF INTEREST. As the Lead, he deletes postings, or moves them to an inactive private discussion group, about HOA items that may not reflect the narrative that he wants to present to the community. This turns into censorship & propaganda akin to a state controlled press. It's starting to feel like I am living in Russia.

Date of experience: January 18, 2017
California
103 reviews
172 helpful votes
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Apps like this are what will lead not far into the future to a totalitarian state or fascist technocracy where cyberstalking and data mining for information on individuals is unregulated, unrestricted, and available to just about anybody, including dangerous cybercriminals and espionage agencies of the government. Imagine if you were a domestic abuse victim and you were trying to find help without the abuser knowing about your efforts to get help. It would be nearly impossible to find help in locations that have Nextdoor activated. Don't support cyber stalking like Nextdoor's and enjoy a safer, more ethically transparent neighborhood and community for it. Bottom line -- I think this is an ominous development in unwanted and threatening cybersurveillance, stalking, and fosters suspicion, mistrust, and backhanded gossip in communities that could get along perfectly fine if they would only deal openly and transparently with one another. Don't encourage services and cyberstalking using apps and services like Nextdoor.

Date of experience: January 16, 2017
California
1 review
8 helpful votes
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I love the Nextdoor app. Fortunately, ive never seen any negative posts. It's all been very helpful. I'm not concerned about having to divulge my address because anyone who is on it has also divulged their address.

Date of experience: January 16, 2017
California
1 review
19 helpful votes
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Cyberstalked
January 13, 2017

Nextdoor has been a feeding ground for a cyberstalker who takes posts from Nextdoor and writes a smear blog.

Date of experience: January 13, 2017
New Jersey
1 review
43 helpful votes
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This seems like a good site. However, it is managed by local moderators who are simply people who live there. They are often petty and take sides in discussions instead of being objective and neutral. The concept is good, the operation is extremely poor. The Next Door staff is also dishonest. Unless something changes, I recommend you stay away from this site.

Date of experience: January 12, 2017
Texas
1 review
38 helpful votes
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Dangerous App
January 11, 2017

If admins were not affiliated with the neighborhoods the app would be infinitely better. As it is now, biased administrators allow and help create dangerous and hostile environments. We have a group of residents that typically band together and practice little restraint with what they post, including profiling, criminal accusations with no proof, pictures of individuals because the thought they "looked suspicious" and just general whining and nastiness. Unfortunately, the admin approves of their methods and this does not create a strong neighborhood. Because this one group is permitted to post and bully the rest of the neighborhood, it creates suspicion and animosity.

On the plus side, this app will definitely let you know whom to steer clear of in the neighborhood.

Date of experience: January 11, 2017
California
1 review
35 helpful votes
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A dangerous site
January 11, 2017

Nextdoor allows strangers to verify accounts for others who live in the neighborhood. I asked Nextdoor 6 times in 6 different emails to tell me who verified my account and they refused to share that person's name. They are more concerned with that person's privacy than my privacy, and my right to choose whether or not to participate in the service. I would never use Nextdoor for these reasons. Plus, there is no way to actually speak with a senior level manager, they do not use the telephone - it's only emails and replies and responses can take many hours, days.

Date of experience: January 11, 2017
Georgia
1 review
3 helpful votes
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Had air ducts cleaned on 3 units. Josh M did a great job of explaining process initially and as he worked through the day. Went about his work professionally and did a great job. Would highly recommend.
Pete Williams

Date of experience: January 11, 2017
California
1 review
23 helpful votes
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I joined NextDoor and for the most part find their discussions pretty informative, and useful, especially information about suspicious people in the neighborhood. In my town of San Jose, the SJPD is heavily understaffed, and the thieves have been taking advantage, burglary is up almost 400% here. Next-door is trying to provide a decent platform, but as soon as I could see that this was a great tool for savy criminals, I started to question the use of using our real names and address or street name. I feel that one who wants to find out specific info on a neighbor, by joining the network, one is actually making themselves more vulnerable to identity theft, or a target for burglary. Some people who want to join and meet others, may share too much info about themselves on their profile, welcoming criminals to profile them. I changed my last name and within a day was reported and kicked off. I miss the forum, but I value my identity and want to keep my family safe.

Date of experience: January 10, 2017
New Jersey
1 review
27 helpful votes
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Out of control
January 10, 2017

The main problem we have in my area is our "LEADs" if you have a safety concern and ask a question our lead doesn't like she gets verbally abusive. Our neighborhood in Atlanta has many safety issues this was suppose to be a platform to share info not certain people's opinions. Nextdoor does nothing to police the LEADS, therefore stay away many great alternatives out there.

Shame on you Nextdoor

Date of experience: January 10, 2017
Georgia
1 review
4 helpful votes
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Honest contractor
January 9, 2017

We had a very complicated expansion project where we had multiple parties involved: the owner of our building (whom we rent from), the city, and many different architects and engineers. When I first met Darin I felt that he was a trustworthy individual and I wanted him to help me accomplish this project so that I could keep focused on running my business. As we moved forward on the project the city proposed many hurdles that we think we should of been able to get around rather easily. However, much to our surprise dealing with the city of Charlotte and building is quite difficult to say the least. The city somehow turned a $117,000 project into a $256,000 project because of all their wonderful codes and regulations. Long story short the owner of our building agreed to pay for a portion of this project and unfortunately he didn't personally know Darin from Metrogreenscape. As a result he wanted to use his contractor. So we had to switch contractors in the middle of our project. As you could image this is never an easy change because it gets hard to draw the lines between what has been completed and hasn't been completed (Much of the initial work was completed on paper and had many hours intertwined into the project). Luckily for me Darin and I had a good working relationship and we worked together to come up with an agreeable figure that we could both agree on. Wished we could have just kept moving forward on the project with Metro but that was out of my hands. All in all Metrogreenscape was a good contractor and fair in their dealings. John

Date of experience: January 9, 2017
Ohio
1 review
9 helpful votes
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Single Login
January 7, 2017

Logged in once to input data then couldn't ever log in again. Tried normal password reset with no results at all. BullsH*(
F this site. Data miners...

Date of experience: January 7, 2017
Florida
1 review
3 helpful votes
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I like the fact I can get "word of mouth" referrals for services. Great idea, and I'm positive it will get better and better over time.

Date of experience: January 7, 2017
Washington
1 review
13 helpful votes
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Love it or hate it
January 4, 2017

Maybe we're lucky here in Seattle, but I think (for the most part) my neighbors on Nextdoor.com have been super helpful, and warmly welcoming. I'm generally proud of our neighborhood and city, and the open dialog enabled by Nextdoor has made a me feel more connected to the issues that affect us. The overwhelming majority of conversations have been civil, questions have been answered quickly, and neighbors are more than willing to help and support each other.

However, based on the reviews here, I think you are talking about another website entirely.

One of the reasons I continue to invite people to try Nextdoor (via the free postcard service) is that I believe that coming together as neighbors in our communities can help our society and our country to heal its wounds. It's not hard to imagine a world where we treat each other with respect, whether or not we accept or understand all of our differences. On Nextdoor, we have the opportunity to create a community, or destroy a community. I'm glad to see it's working better in Seattle than it appears to be elsewhere.

Date of experience: January 4, 2017
Wisconsin
1 review
4 helpful votes
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Moved into a new neighborhood and found that the postings on NextDoor were very welcoming and helpful! If the neighborhood is too large, reduce your settings to only your neighborhood. Our neighborhood is active when it needs to be. Good way to communicate for new neighbors. Sorry others are having difficulty. We do not.

Date of experience: December 31, 2016
California
1 review
42 helpful votes
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Not Worth The Negativity
December 29, 2016

I carved out my neighborhood a few years ago and things were great. Neighbors were joining, then a fake neighbor joined and started attacking everyone in the neighbhorhood, and NEXTDOOR MADE HIM THE LEAD OF THE NEIGHBORHOOD. He still continues to attack everyone, despite the endless complaints to nextdoor.com. They stand up for the wrong people.

Date of experience: December 29, 2016
Indiana
1 review
41 helpful votes
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I was "invited" to join this site by a neighbor, one I like and our daughters are friends. I thought, "hey, I'll give it a try". WRONG CHOICE! Immediately when i get on, I see a post that was actually of a siting of my own dogs who had gotten out that morning, and were running the neighborhood. Some people took that post as a forum to insult me and my family's love for our animals, calling us bad pet owners and we should be fined, let animal control get them, etc etc. Real neighborly, right! When I replied back and thanked those that had helped us find them before and let the other people know that their comments were not necessary. But I noticed, those same people who were insulting me were doing the same on other peoples posts that were looking for their dogs. So, I stood up for all of us. Well, that went nowhere, and soon I was being attacked and accused of not being neighborly and stand offish and that they were only trying to help.

Keep your friends close, your enemies closer, but your neighbors FAR FAR AWAY! Needless to say, I deactivated after less than 24 hours on that site. I don't have the time or patience for bullies, even if they do live in my neighborhood. I am fine with knowing just the people on my immediate street, and then meeting those others that get the pleasure to encounter my spoiled rotten boy dogs that have an artistry for escape.

Date of experience: December 29, 2016
Texas
1 review
44 helpful votes
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Looks like the same problem across the country, this nextdoor stuff is dangerous. I didn't expect the reviews across the country to be the same. Bad one after another and worse in some places than my neighborhood.

This nextdoor stuff causes divides and trashes neighborhoods. Our neighborhood has turned to hateful people due to this nextdoor stuff.

1st Amendment is being attacked here in a BAD way!

Its TRASH, stay away,

Date of experience: December 27, 2016
Pennsylvania
1 review
36 helpful votes
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Bullied out
December 26, 2016

I belonged to Nextdoor for almost one year and finally got bullied into leaving. I tried flagging the posts that were degrading, nasty, and falsely accusatory. But nothing ever came of any flagging actions. Several of them men virtually started hounding me because of my reports and accounting of the lack of local policing of criminal reports in our local neighborhoods. The level of nasty and degrading posts that were made about me were digusting. After flagging the posts, nothing happened. I got so disgusted and humiliated that I deactivated my account. Not worth it!.

Date of experience: December 26, 2016

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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