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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
GB
1 review
28 helpful votes
Follow retert w.
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Joined next door as i thought it would help me find out important info about my community. But their default setitngs is your address - ok NOT your postcode but who needs that when you have someone full name. Ie Mickey mouse 4 any street any town, and your all in any town or its neighbouring towns, so easy targt for anyone to find out your address and then find out when your home/out etc. Why do they insist on using real names and FULL addresses that are made public. Ok so they say you have to join to find out that info - well any idiot can join, all you need is either a fb account or an email address! So so wrong. They need to sort out the privacy policy!

Date of experience: February 8, 2017
GB
1 review
28 helpful votes
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Streetlife RIP
February 8, 2017

I have also opted out of all mail now as it was weekly, my choice, on streetlife and now it is daily or nothing. No point in staying on as streetlife had a wider local area and that meant I was able to help and be helped by a wider group of people. Too much emphasis is on getting local business to target ads and I have more than enough spam I don't what or need any more. Having read these reviews, done a considerable amount of research, 4 hours today solely on this item that has made me decide I will leave, pity streetlife (streetbook limited) has gone and I will delete all my details from there as well if I can, so they aren't passed on again.

Date of experience: February 8, 2017
GB
1 review
38 helpful votes
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Disgusting
February 8, 2017

I joined next door on the invitation by an email from "streetlife". Unfortunately, I didn't look too closely and suddenly found my name housenumber and location all displayed on a map. DONT JOIN THIS SITE I wish I'd checked before joining.

Date of experience: February 8, 2017
GB
1 review
26 helpful votes
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What Privacy
February 8, 2017

How they have the audacity to whitter on about building communities, but maintain privacy is totally bogus.
I live in a Nextdoor Neighbourhood of over 3000 Households, to even imagine that size of population contains no criminality is ludicrous. The arrogance of their response when you question the idea of displaying so much private information says more about, either their naivity or the intention to monetise the business by targetted advertising.

Date of experience: February 8, 2017
Michigan
1 review
20 helpful votes
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Stay Away
February 8, 2017

I joined Next Door for a small cottage community. The loacals run the site and use it as a tool to harrass others. Next Door support is completely unresponsive to complaints. I have to either delete my account or not post like most have chosen to do.

Date of experience: February 8, 2017
GB
1 review
24 helpful votes
Follow Kim A.
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It is disingenuous to say that the addresses are not ''public'', and to assume that that's acceptable. It's not. I looked on the map for my area and easily found out the name of a neighbour who happens to live a few doors along the road from me, and who is also a member. His house number and name are clearly visible, and the street name - as are mine to him, one assumes? I have used Streetlife successfully and with pleasure over the last few years, without having to give those details, and I don't intend to start now. There's security in not having one's name and address (even in short form) all over the site. Saying that one may hide a street number is ridiculous when the map clearly shows my location anyway - a small child could work out my house number.

Even by reviewing the settings on my account, I find that Nextdoor still require too much information for me to be comfortable. I'd already built up my own community of friends on Streetlife, and had taken that away with Nextdoor's intrusive requirements. I also had a Community Page for our local allotment society. I can't possibly now have that, where members names will be available to anyone else who just happens to live in the area.

Completely unacceptable.

I have deactivated my account with immediate effect.

Date of experience: February 7, 2017
GB
1 review
35 helpful votes
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Not for me
February 7, 2017

When told that streetlife was closing down and that it was merging with nextdoor I moved my account over. I was horrified to see so much information on the site about me, they published my full address with a map showing everyone on my neighbourhood where I lived. I did not ask for this information to be made public, what right do they have to show it. Sorry nextdoor but you are out for me, If I could give negative stars I would.

Date of experience: February 7, 2017
Florida
1 review
17 helpful votes
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Waste of time
February 7, 2017

My neighborhood has 698 individuals on a closed group Facebook page, and someone decided to send these invitations out I signed up because I like the fact that the addresses are verified, but all I see are useless posts and nobody responds to anything, whereas people are really active on the closed group Facebook page. Bye-Bye useless Nextdoor.

Date of experience: February 7, 2017
GB
1 review
27 helpful votes
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Shocking breach of data security. Map shows my house to everyone. Deleted app and closed account. Streetlife was amazing such a shame

Date of experience: February 7, 2017
GB
1 review
32 helpful votes
Follow Andy W.
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So upon being told Streetlife (that I have found very useful over recent months) is being taken over by Nextdoor I clicked the button and joined.
I was immediately horrified that I could see the names and addresses of all my neighbours, particulary shocked as the hover-over button on the front page says that my address WILL NOT be shared with third parties. Well a third party is anyone other than the two parties in a contract. I did not enter into a contract with any of my neighbours to joind this site so they are all third-parties to me, as I am to them. So what legal right do they have to do this AS A DEFUALT SETTING? None. Very dangerous, stay away. I have reported to the UK Information Commissioner Office as a breach of the DPA.

Date of experience: February 7, 2017
GB
1 review
11 helpful votes
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Repeatedly trying to upload a profile picture. Not successful after at least 7 attempts. Not too impressed unless the delay for it appearing is down to vetting.
Not too happy about the amount of information displayed on profile. I realise that you can exclude the street number, but I would also like the option of excluding the road I live in. Still considering what to do about that. It may be prudent to exit Nextdoor.

Date of experience: February 7, 2017
GB
1 review
9 helpful votes
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I had not long joined Streetlife when it as been taken over by Nextdoor, they have put me in a area I dont live in and have ignored me telling them, waste of time

Date of experience: February 7, 2017
GB
1 review
8 helpful votes
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Ridiculously spelt
February 6, 2017

My neighbourhood is wrongly spelt. Not a good start. No point writing anything else, if they cannot get that right.

Date of experience: February 6, 2017
District of Columbia
1 review
11 helpful votes
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NextDoor Leisure World of Maryland is a joke - the "lead" is a failed lawyer who sucks up to those whom he thinks are empowered to make decisions on the illegally seated BOD and its management subsidiary. Any posts about their fiduciary abuse and management corruption are deleted by him and the author banned.

NextDoor administration is to blame for allowing censorship on local sites

Date of experience: February 6, 2017
Texas
1 review
6 helpful votes
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It's funny how most of the negative reviews are regarding how "bullying" and abusive this site may be. And yet that's exactly how the people are that are writing such reviews! For an honest person (business owner) who operates a business of high integrity (such as myself) this site Is A Blessing! And allows people in need of an honest and very good plumber to find me and/or my business. And yes, I get all 5 stars. I am in No Way boasting of myself; I Am Nothing without Christ! But this site serves both myself and my customers very well!
Sam Kimball, Owner/Master Plumber of Trinity Plumbing and Drain *******746

Date of experience: February 1, 2017
South Carolina
1 review
12 helpful votes
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THE BULLY NEXTDOOR
January 31, 2017

I call it www.bullynextdoor.com. After joining, I found out which of my yenta neighbors "always answer the door with a gun in their hand", and every nasty, hateful thought or opinion that crosses their mind is posted there, with the ridiculous "Thank"-ing option. (They THANK each other for spewing negativity! There should be a "I agree with your racism" button, or "I agree with your narrow mindedness" button). I was bullied because I dared to remind my neighbors that fireworks are illegal and suggested where public ones are held. 17 $#*!s mocked, attacked and shamed me - talk about villagers with torches... all of these idiots signed a contract with our HOA acknowleging that they cannot shoot fireworks. I got off next-door, but a year later a nice neighbor told me that a man posted that his friends house burned down due to FIREWORKS - and he felt bad that he had attacked me for simply stating a fact of our HOA regulations. So then they all attached HIM! (Kinda funny, really. Sorry, not sorry!)

I wish I'd NEVER signed up for this horrid website, and now I find out that it is only to TRACK us and spy on us... I urge you to DELETE YOUR ACCOUNT NOW.

Date of experience: January 31, 2017
Florida
1 review
24 helpful votes
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This company and I do mean company is not just in your cute little neighborhood help site. No they are all over the place. You are duped into giving your home address and even pictures of you and sometimes your children. Hell, you don't even give that much info to Facebook! You don't know all the people in your neighborhood and now they (plus maybe even some hackers) have all your info, it could be a neighbor that is a child molester, or a crack addict, or a sexual predator and now they now what you look like and where you are and by some postings when you are going to be home and what expensive items you have to sell that they could steal.

DEACTIVATE YOUR ACCOUNT NOW.!

They have a section for your rating of local businesses which by seeing the reaction to those businesses they can direct their sales teams to target those businesses to advertise on their site and here you go with emails, coupon rip offs and more.

A member has the ability to get the drop down menu on neighbors and save it to their computer and print it out, now that member has a mailing list... com'on people wake up!

Date of experience: January 29, 2017
Mississippi
1 review
14 helpful votes
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Ours is an FBI agent! Not hiding it at all.
Also infiltrating our neighborhood HOA boards
Our lead gets off on creating discord and picking & choosing which posts to delete depending on HIS interpretation and if he likes you or not. He goes against the GUIDELINES of the site a lot. My experience with getting my complaint handled was inadequate at best and of course landed on the side of the lead. The general attitude of MOST of the neighbors now is very negative.

Date of experience: January 25, 2017
Georgia
1 review
14 helpful votes
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Won't stop spamming me
January 24, 2017

I opted out every way I could think of and still the relentless Nextdoor emails just keep coming. I have unsubscribed. Several times. It won't quit.

Date of experience: January 24, 2017
Louisiana
1 review
22 helpful votes
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I learned that all of my neighbors are racists, afraid of anybody that walks, rides a bike or skate boards through the neighborhood and have nothing better to do than peak out their windows or watch their security monitors. Neighbor have commented "Profiling works". I have reported people that profile only for it to fall on deaf ears. If you want to know which of your neighbors is ripe for klan recruitment, this app is a wealth of knowledge.

Date of experience: January 19, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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