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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 22nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
21 helpful votes
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Highly biased website. Additionally, nextdoor.com wants too much personal information and indiscriminately censors those with differing opinions than their own. They censored one of my posts to Vote YES on Proposition 6, citing "Political Content" All the while they were accepting advertising dollars from the Vote YES on 6 campaign. So they can advertise it, but its members cannot post about it. I was then accused of "Discrimination," which to me is a very serious accusation and made no sense. Anyone whose agenda differs from yours can complain and get you kicked off the site. They practice censorship in the worst way and definitely interfere with freedom of speech.

Date of experience: November 17, 2018
California
1 review
18 helpful votes
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Highly biased
November 17, 2018

Highly biased moderators routinely censor comments by conservative neighbors while favoring liberal comments. ND is becoming a liberal echo chamber.

Date of experience: November 17, 2018
Illinois
3 reviews
23 helpful votes
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Intrusive
November 16, 2018

If you want to meet your neighbors, do it in person and exchange emails. In this age of cyber stalking a site like this shouldn't exist. Nextdoor also wants to commandeer your contact list from your email. Don't make the mistake I did, if you have to join, set up a separate email for this. If you want to sell your junk online, they do offer the opportunity... probably the same level of safety as any other online market. And if you are online shopping, nd will give you tons of popups for stuff listed on their site.

Date of experience: November 16, 2018
New York
1 review
12 helpful votes
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The site is certainly a good idea. But whoever is managing it should hire someone that actually knows management. Or, simply it is a scam site looking to get your personal information. I have been trying to change my address for a month now, and the site throws one obstacle after another. And it comes down to asking me to enter my debit/credit card number... NO THANKS!

I am now thinking of collectively starting a better site myself... Anybody else interested?

Date of experience: November 16, 2018
North Carolina
1 review
10 helpful votes
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No stars for this site
November 15, 2018

While our Board tries to create community harmony (and is doing an excellent job), the self appointed Lead continues to allude to the fact that there are shady dealings going on. This woman, (who has since sold and moved), appointed a close cohort to be lead but she still remains as lead as well. Despite numerous emails (and not just from me) to those in charge of Nextdoor, nothing is done and she continues to reign supreme over our neighborhood. She never attends community events or HOA meetings. I have been deactivated twice now and won't return since I find the site useless. (We get email blasts from our Board to keep us updated). Question? How can we get Nextdoor to shut down?

Date of experience: November 15, 2018
Texas
2 reviews
17 helpful votes
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Nextdoor is biased
November 15, 2018

Nextdoor will only allow comments that they like and will not allow any controversy. They have censored people from putting up salaries of certain individuals in our area because it might be a safety issue?! They will not allow anyone to say negative regarding POA issues. Not worth being on Nextdoor if you can not constructively voice opinion yet if you are with the POA they can bad mouth and make snide remarks! Shame on you Nextdoor Team of Hippocrits!

Date of experience: November 15, 2018
Illinois
5 reviews
17 helpful votes
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The True App
November 14, 2018

After being cyberbullied on the app for the past 48 hours from a dissastified customer, I decided to deactivate the account. This app has no monitoring whatsoever. People are free to name call, post personal info, deface your posts, and encourage hacking. It seems that Nextdoor allows this behaviour and looks the other way on vicous cyberbullying.

Date of experience: November 14, 2018
Florida
1 review
11 helpful votes
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I made one friendly post that says do not vote for a particular Democrat in Florida which strongly suggested that I will be voting Republican Some other user must have contacted the next door app and they responded to me and said that I was soap boxing I have never heard of the word soap boxing in my life So it's been over a week I have not been able to get back on the next door app the app has no phone number to call I sent an email and again their response was I was soap boxing I tried responding to that comment and they have not responded a second time I have a feeling at this is a app that is designed to gather democrats because as you see their home base is in San Francisco California which is a strong Democrat location so now I see why they're throwing certain people off if you give them the suggestion that you are Republican you will be ostracized And this is a true review And the next door app should list a phone number for people to call and inquire about what the problem is that has caused my app to be canceled explain to old people like me what's soap boxing is.

Date of experience: November 14, 2018
Texas
1 review
12 helpful votes
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We tried to warn others about produce issues at our local supermarket. Some of the users on the app started attacking my wife for it. When we defended ourselves, they removed the post and we were reported for violating their standards. Yet, they did nothing and idly sat by while others chastised my wife. User beware, or better, user do not bother! Further they will try and gain access to your contacts and harass all of your friends and family to download their app. And finally there is very little effort on their behalf to prevent fraud, scams, or data protection.

Date of experience: November 13, 2018
Missouri
2 reviews
12 helpful votes
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Bc there is no "0" stars
November 13, 2018

Nextdoor for realtors is a scam. I have paid them for 3 months and not only do I not have any leads, but it shows me that they're not even promoting me in the neighborhood I'm paying for.
Now, try to unsubscribe! There is no phone number, no customer service chat, and if you go and find a video on how to unsubscribe, those tabs on the video don't even exist on the Nextdoor site.
Reporting their bad practices to my good friend the Attorney General!
Please Fellow Realtors do not fall into this sham

Date of experience: November 13, 2018
Texas
1 review
15 helpful votes
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They obtain your legal name and address, and control all your business traffic and private messages.

Date of experience: November 12, 2018
Florida
1 review
13 helpful votes
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St. Petersburg, FL
November 11, 2018

Our neighborhood NextDoor is run by a right wing clique. If you disagree with their position on posts enough times, they ban you from the app without emailing you or giving any reason. They don't respond to your emails asking why you were banned. What a nice concept that is being run into the ground at various local levels. I saw bullying, threatening and vulgar behavior by a select few who were never reprimanded and then I saw people who pointed out the opposite point of view get banned. Over and over again. Our neighborhood ND has lost many good neighbors due to the bias and behavior on this website. I'm not sure why anyone would want to spend any time on this app. It's awful.

Date of experience: November 11, 2018
Georgia
1 review
12 helpful votes
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Headache
November 8, 2018

Nextdoor Leads are way too subjective in their approach and get involved in petty things instead of handling/responding to things that become way too inappropriate. What should be helpful has turned into a complaint board and it seems way too many people look to make things about race or politics when it has nothing to do with the topic. Over it.

Date of experience: November 8, 2018
Georgia
4 reviews
30 helpful votes
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A TERRIBLE SITE...
November 7, 2018

If I could I would give them a point of a star. I feel I am kicked out for being a good. Person. STINK

Date of experience: November 7, 2018
California
3 reviews
23 helpful votes
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What ever you do don't join this site for PML. Toxic site that lets their leads control what they like and makes sure they keep the people they don't like off the site by reporting people. After enough complaints the company blocks you. The site is for childish crybabies. Do yourself a favor and skips this one

Date of experience: November 7, 2018
Washington
1 review
12 helpful votes
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Unbelievable
November 6, 2018

I got banned years ago when a neighbor called my kids a liar when they were attacked by a dog. A witness driving by stopped and saved them. The police were involved the dog was put down. She said there was no way those dogs would do that. Guess the courts disagreed. The dog ran off the property and attacked on the sidewalk while they were walking to school. I called the defaming lady out on Nextpoor and within a day Nextdoor banned me permanently. So yeah Nextdoor is ridiculious.

Date of experience: November 6, 2018
North Carolina
2 reviews
10 helpful votes
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Nextdoor Nazis pt. 2
November 6, 2018

Someone else wrote a review with the title Nextdoor Nazis, and I'll never be able to say what he said better. Very censored, creepy. The leads are right-wing women who stay at home. If you don't agree with the crowd, they say you have violated the terms of service. Yuk! I can't imagine they'll stay in business much longer.

Date of experience: November 6, 2018
Georgia
1 review
11 helpful votes
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Unless you mirror and blend in with the cliques and the Leads, they will remove your posts, no matter the topic. They can bully and shame gay neighbors, but gay neighbors can't defend themselves, no matter how diplomatically posed. It is so blatant, I can't believe they are an ongoing site. The idea is so great, they are going to ruin themselves if they do not course correct.

Date of experience: November 6, 2018
Texas
3 reviews
15 helpful votes
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Bullying concerns.
November 4, 2018

There are privacy and bullying concerns. Unless you're friends with the leads, if you post anything that disagrees with someone, they can go on and on attacking your credibility and get downright personal in their attacks. There is better social media out there to communicate with your family, friends and neighbors.

Date of experience: November 4, 2018
Nevada
1 review
14 helpful votes
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No justice
November 4, 2018

I just got banned from Next Door because they said several people from my neighborhood reported me as they are unfamiliar with my name. I was like 'wow are you for real?' They asked me for a government issued id that states my given name as prove. I think I got ban because I pm a neighbor asking her to feedback on a handyman she referred on the app, as I was thinking of hiring him. I believed she was unhappy to receive my pm. I did nothing out of the norm that day.

Date of experience: November 4, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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