NextdoorReviews 3,044

I have an inconsiderate next door neighbor in the Larkspur subdivision in Leander Texas. The couple use their garage and driveway as a social hub to serve alcohol and play loud music. I recently had a sheriff deputy in my home to verify the music can be heard on the 1st and 2nd floors of my house. When I posted on the Nextdoor app about the issue I never identified the neighbors or their address. Yet the husband posted very negitive, disturbing comments on the thread. Instead of addressing his actions and harassing behavior the moderators disabled the thread. And this morning they disabled my account, because this strange person harassing me reported that I'm using a fake last name. When I'm actually using one of the surnames on my birth certificate. So not only have they enabled this stalkers behavior but their enforcing his complaint by disabling my account for using one of my 2 surnames because I don't feel comfortable using my other one, because of harassment from the neighbor next door.

And it happened on someone else's thread about a wanting to raise chickens and had my name in the response in a message loaded with exclamation points saying something akin to "learn to follow the rules or MOVE OUT!". I had absolutely never broken any such rules and then proceeded to call me "special" when I asked her to stop her defamatory complaining.

For defending myself against such defamation, I was accused of "ranting", which ND defines as:
"and usually includes a combination of the following: ALL CAPS, excessive
Punctuation, provocative language, judgmental accusations, or
Repetitive explanations."
I had used absolute no caps or excessive punctuation who would consider, say, "please move on", one of the quotes they labelled from me as "ranting", which I had used to mean "please stop attacking me and get back on the thread topic", provocative language or a judgemental accusation?

https://help.nextdoor.com/s/article/dont-use-nextdoor-as-a-soapbox?language=en_US

And the person who launched the initial attack? According to my partner, who doesn't have a suspended account, she is still there, not suspended, with no repercussions.

Lesson learned, next time I won't respond to defamation, I'll just report.

But now I can't even report my side of the story or get quotes from her defamation of myself because my account is suspended.

Now my ability to get anything accomplished on the conversation on lobbying for the new residential chicken law or farming eggs for my community, between likely neighborhood loss of trust from the false accusation and the suspension knocking me off the thread, has been greatly diminished.

For anyone who reads this, do you think Nextdoor's behavior in favoring my attacker's behavior over mine seems more in direct violation of their own definition of their definition of personal attacks than mine of saying "please move on" is of ranting?
https://help.nextdoor.com/s/article/posting-examples-disagreements-and-conflict?language=en_US

Or do you believe the damage I've done to the community by saying such
Things outweighs the community benefits of myself as a solar farm owner and vegetable farmer also providing fresh eggs, just as the original poster had suggested?

Not quite sure how Nextdoor's attitude on me aligns with their mission to benefit communities. I feel I was essentially slammed for attempting to help and, at worst, pushing aside someone demanding I not be allowed to help.

If I could rate this a ZERO I would. Their lack of responsive customer "support" is appalling. It's taken 2 weeks for me to TRY to cancel my sponsorship, and I was still charged for March. Their youtube video on how to cancel is inaccurate and suggests a cancellation dropdown button which does not exist (I have screen shot to prove this). I am disputing their charges with my bank. Clearly they do not want any cancellations, as evidenced by either lack of responses to my many pleas for help, or their delayed or rare email replies frequently referring back to a very old situation (instead of my current case) and totally ignoring the giant CANCEL CANCEL CANCEL request I have submitted numerous times. I realize that consumers and neighbors enjoy the app and the connectivity it provides; however, this appears to be at the expense of those businesses who pay big bucks to be sponsors. My ad rarely appeared, and when it did, I quickly clicked on the "want more info" button, and it went to another agent, not me! What's the point then, other than to rake in money from a slew of sponsors. Even Amazon has a phone number where you can talk with a human; only took me 5 seconds to cancel Amazon Music. With nextdoor, the battle continues.

I am moving to new area next week and wanted to get access to Next Door in the new area to prep new house. They said no. Means all they are good for is listening to complaints of gun fire (21 gun salute) from the National memorial cemetery across the street, and neighbors complaining that some one broke into there garage (door left open)

Totally worthless when I have those documents next Friday I will be
Moving in Saturday. Unfortunately now my three dogs will be exposed to possible
Death or injury from the wild animals. Since we cannot get a local fence professional
Lined up. My wife will be unable to charge her car as we will not know which
Electricians service the area. You obviously do not care about those which you supposedly serve Just your advertising dollars. I would have thought final walk thru and loan origination paper work would be sufficient, as we cannot afford thousands on some scam. And I cannot even get into MY OWN DAM NEIGHBORHOOD to donate or sell some unneeded furniture as you have locked me out of that. I will make sure I do not use Ring or any of your other advertisers and advise others to avoid them as well. I will cancel Ring account Friday March 1st and leave it for the next owner and purchase a Kuna. For the new house.

Thanks for nothing Jennifer..

Overall I like the website, but the speech control is out of control!. Also, the ADs are super annoying. I rarely go on Nextdoor anymore.

I don't understand all the negative reviews and all the terrible things happening to people. It's not the nextdoor I know, use everyday, and have for around 5 years. My experience has been so good- connecting, helping each other, sharing valuable info, looking out for lost pets and getting back home, help in finding lost items, recommendations... just everything. I know of 2 people being deleted and it was Bc they were teens posing as elderly and posting funny but mock-harassing posts. Probably set up a grandparents new phone and saw a chance to have some fun and went with it. (I just hope it didn't cause any real people any problems if they were using real names)
Maybe it just depends on your area and the people in charge idk. I know sooo many people around here that just love ND. Just wanted to give my. 02 and inform that it's not always like what I'm seeing in these reviews. I'm in Dallas and in my area it's top notch and if I could only keep a handful of apps it's definitwly one. And I've recommended it to so many people including other states- I hope they didn't have any bad experiences and not let me know!

Freedom of speech is an antiquated concept on NEXTDOOR. Just like in Soviet Russia, Nazi Germany, and Red China, NEXTDOOR encourages snitching and reporting your neighbor for any reason. This app is clearly a scam for advertising dollars and nothing more. You can be suspended for any reason. I was suspended for telling people about my homecooked dog food. Someone took great offence. Finally, I got back on after grovelling about how terrible a person I am and how it wont happen again. Later that day, I was reading about a cat that needed a home and a woman with two dogs said she would take the cat. To reward her kindness, I offered to make a large batch of my dog food for her pooches... Someone thought that was terrible and reported me and I was taken off again. I am obviously being stalked (and I know who it is... they also took down my face book with 5000 friends). We live in a very negative world and NEXTDOOR is atrocious, encouraging pettines... plus they are harvesting all your information.

NEXTDOOR's staff facilitates Internet censorship by suspending posts of those who are publicly criticized by the Community's directors. The directors have the use of their meetings, minutes, Community newspaper and website to provide their demonstrably inaccurate allegations of egregious mischaracterizations. Without considering the relevant facts, NEXTDOOR removes posts and suspends users who attempt to refute the polarizing revenge politics.

I hate them. I stopped using them a few years ago but since I started a business networking group in my new neighborhood I decided to try again. This is the second time that they ignored my requests for help and told me that I was wrong. They are ignorant idiots. They were displaying me at the right address years ago - but I don't live there anymore --- but yes I still own it. That address is not in the neighborhood that they made me belong to when I had that address. Now that I have moved, and my business networking event is in my new neighborhood these idiots have told me that they are right and that I am wrong. They are too incompetent to realize that I have no reason to lie. Right address, wrong neighborhood before, and now they can't peg my address because it's new construction so they are keeping me to my old address where I don't live, with the a neighborhood that I never lived in. I hope this app goes away fast. Their customer service is horrible. I'm actually angry.