business logo of Nextdoor

NextdoorReviews 3,043

2.0
How would you rate Nextdoor?
grey star
grey star
grey star
grey star
grey star

Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 512th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Texas
1 review
4 helpful votes
Follow L N.
Unfollow L N.
Send Message
Share Review
Report Review

Great Information
April 26, 2019

Great Information from surrounding neighbors. Great way for neighbors to contact other neighbors for any news and recommendations

Date of experience: April 24, 2019
Florida
2 reviews
2 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Send Message
Share Review
Report Review

Nextdoor Review
April 24, 2019

I find Nextdoor very friendly and helpful and kind 95% of the time. Then there is always someone who has to be a jerk that other 5% of the time.

Date of experience: April 22, 2019
Texas
2 reviews
2 helpful votes
Follow Lawrence E.
Unfollow Lawrence E.
Send Message
Share Review
Report Review

Safety first, gossip later
April 21, 2019

Nextdoor is a quick and convenient way for neighbors to express questions and concerns about crime prevention and safety issues, BUT it is NOT a substitute for contacting 911 promptly for a police response, as appropriate.

Date of experience: April 19, 2019
Oregon
1 review
2 helpful votes
Follow Allan U.
Unfollow Allan U.
Send Message
Share Review
Report Review

We rely on Nextdoor as a communication vehicle for our Neighborhood. It does perform that way, but I find sifting through all the ads and people selling things diminishes the effectiveness of the tool. Posts, Replies and "For Sale and Free" all share the same level of importance via the fonts used. I feel that people may tend to just discard the entire email and not catch an important neighborhood post buried in there.

Date of experience: April 19, 2019
Connecticut
1 review
1 helpful vote
Follow Phyllis P.
Unfollow Phyllis P.
Send Message
Share Review
Report Review

I love the next door
April 20, 2019

I am a member of a community in Port St Lucie Fl and have benefitted many times from getting recommendations that I needed advice or information for. Maturity is the most important qualification for using this application.

Date of experience: April 18, 2019
Colorado
1 review
20 helpful votes
Follow Anna K.
Unfollow Anna K.
Send Message
Share Review
Report Review

Can I give no stars? People will report you for absolutely nothing and you will be blocked once someone complains, regardless of who is in the right. The complainer always wins, so you have these crazy people reporting everyone they disagree with in the slightest way. NextDoor is all too happy to ban people without any investigation and without even telling them for what they were banned! Overall, the app was absolutely useless - just paranoid people with no jobs reporting every sound they heard and every "suspicious" person they see, including an elderly lady out for a walk taking pictures of the snow. For Sale items ridiculously overpriced for being second-hand. Recommendations is just a glorified ad section.

Date of experience: April 18, 2019
Minnesota
1 review
2 helpful votes
Follow Grelon P.
Unfollow Grelon P.
Send Message
Share Review
Report Review

I like it
April 20, 2019

Great way to keep connected with your neighborhood. Make new friends and be part of a community. There's so much to say about knowing your neighbors and helping out.

Date of experience: April 18, 2019
Florida
1 review
1 helpful vote
Follow Lorraine Q.
Unfollow Lorraine Q.
Send Message
Share Review
Report Review

Great resource for neighbors
April 20, 2019

The site guides new neighbors as well as supporting current neighbors on anything from advise or recommendations in practically every topic. It also serves as a heads up on social events and strangers in a neighborhood to be aware of. Lost you pet or looking for a new one? This is where neighbors support neighbors!

Date of experience: April 18, 2019
Ohio
1 review
1 helpful vote
Follow Karlyn E.
Unfollow Karlyn E.
Send Message
Share Review
Report Review

I have had a good experience with nextdoor. It keeps the neighbors informed of things we might not otherwise have known about. Reviews of companies, lost animals to look for, things for sale and community events.

Date of experience: April 18, 2019
Michigan
2 reviews
1 helpful vote
Follow Miguel K.
Unfollow Miguel K.
Send Message
Share Review
Report Review

Good
April 20, 2019

Good so far. I just don't have enough time to dedicate to keep up with it. The validation of neighbors is not realistic because I just don't know them and they are too many blocks away.
I'm also not sure on the monetization of the platform is something that is clear. Like is this going to be the next facebook? Infested with ads everywhere? Is this going to be "cured" so we see only some post and not all of them?
I'm in a small town so there is not much going on anyway

Date of experience: April 18, 2019
NL
1 review
0 helpful votes
Follow Steven H.
Unfollow Steven H.
Send Message
Share Review
Report Review

Better admin tools
April 20, 2019

As admin would like to export user data like with addresses to csv. Why do you need 100 characters to fill this up. You said super quick survey.

Date of experience: April 18, 2019
Washington
1 review
1 helpful vote
Follow LeeAnn A.
Unfollow LeeAnn A.
Send Message
Share Review
Report Review

Mixed
April 19, 2019

Mostly I enjoy next door as a way to know what's going on in the neighborhood, to share issues and ask for recommendations. Occasionally things seem to blow up into criticism and hate speech

Date of experience: April 17, 2019
Maryland
1 review
1 helpful vote
Follow Sharon Y.
Unfollow Sharon Y.
Send Message
Share Review
Report Review

Excellent site!
April 19, 2019

This site is a great place to share information and get information about the community. I would recommend this site to anyone who wants more information about their neighborhood.

Date of experience: April 17, 2019
South Dakota
1 review
1 helpful vote
Follow Rose O.
Unfollow Rose O.
Send Message
Share Review
Report Review

So helpful for relevant info!
April 19, 2019

I've really been impressed with Nextdoor - with all the features such as reuniting lost animals/objects with owners to communicating with city and police representatives to updates of weather changes/warnings!

Date of experience: April 17, 2019
Colorado
1 review
1 helpful vote
Follow Nancy H.
Unfollow Nancy H.
Send Message
Share Review
Report Review

Nextdoor is the best!
April 19, 2019

The neighbors notifying each other of crime or suspicious behavior in the area is priceless! There is no other way to get this information. It is also helpful in buying or selling items but even more valuable than that is getting referral for handymen, contractors, etc.

Date of experience: April 17, 2019
Florida
1 review
1 helpful vote
Follow Lynn Q.
Unfollow Lynn Q.
Send Message
Share Review
Report Review

Nextdoor provides a good place to interact with neighbors and share good news or ask questions. The difficult part is when neighbors get out of hand with negative comments. Good NextDoor leads are invaluable in managing their NextDoor neighborhood.

Date of experience: April 17, 2019
California
1 review
0 helpful votes
Follow Theodora Y.
Unfollow Theodora Y.
Send Message
Share Review
Report Review

I am frustrated with the time it is taking to resolve the photo issue in groups. The group officers are ready to change for the third time and the picture of a officers from three-years ago is still on the site versus the current officers.

Date of experience: April 17, 2019
Virginia
1 review
1 helpful vote
Follow Michelle K.
Unfollow Michelle K.
Send Message
Share Review
Report Review

Good neighborhood app
April 19, 2019

Good way to know what's happening in the neighborhood and surrounding areas but way too many paid/sponsored ads.

Date of experience: April 17, 2019
Texas
1 review
33 helpful votes
Follow David A.
Unfollow David A.
Send Message
Share Review
Report Review

The service doesn't have paid moderators and they don't police the ones they have. They allowed one lady to make threatening comments for two weeks about a neighbor she never met who she thinks "stole" her feral cat. The cat turned up later but not after some unsuspecting guy got trash thrown on his yard.

Date of experience: March 29, 2019
Illinois
1 review
28 helpful votes
Follow Josh H.
Unfollow Josh H.
Send Message
Share Review
Report Review

I have an inconsiderate next door neighbor in the Larkspur subdivision in Leander Texas. The couple use their garage and driveway as a social hub to serve alcohol and play loud music. I recently had a sheriff deputy in my home to verify the music can be heard on the 1st and 2nd floors of my house. When I posted on the Nextdoor app about the issue I never identified the neighbors or their address. Yet the husband posted very negitive, disturbing comments on the thread. Instead of addressing his actions and harassing behavior the moderators disabled the thread. And this morning they disabled my account, because this strange person harassing me reported that I'm using a fake last name. When I'm actually using one of the surnames on my birth certificate. So not only have they enabled this stalkers behavior but their enforcing his complaint by disabling my account for using one of my 2 surnames because I don't feel comfortable using my other one, because of harassment from the neighbor next door.

Date of experience: March 26, 2019

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386