NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 3rd among Department Store sites.
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Jest to mój kolejny zakup i mam nadzieję że w przyszłości będę nadal dokonywał zakupów w tym sklepie
Jest to mój pierwszy zakup, ale mam nadzieję że w przyszłości będę dokonywał zakupów w tym sklepie
The clothes a ordre did not arrive on time.
And they are not the same as the show in the photos online!
Dear customer, Thanks for placing the order on Newchic. We're sorry to hear what happened. Newchic always considers customers as the first priority. If you need help, please contact us via vipservice@newchic.com and give us more details. We will do our best to assist you.
Since we are selling the product abroad, it may take a longer time for the order to reach customers than domestic purchases. But we have specific estimated shipping time for the different country with a different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
The shipping time will be also indicated on the checkout page. Please kindly check it.
Sometimes it may need a slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
Hope you can understand.
The product that I bought is exactly the same I received... 4 weeks later. That is not a good service; besides, the tracking platform did not have any valuable information after the product left the US... 3.5 weeks ago. Bad, bad, bad.
Dear customer,
Thanks for your order and we are sorry for the inconvenience caused.
We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture.
We really understand your situation, it is normal that the logistic company does not update the exact information on regular basis. Please don't worry, if you have not received it within that period, please contact us. Really appreciate your time and patience.
Due to incomplete/insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@newchic.com.
Best regards,
Newchic Team
Ordering was easy, and sizing spot on. I love my new clothes items. Delivery was a bit slow, but mail everywhere has been crazy with covid.
Articles reçus conforme à mes espérences de bonne qualitéce qui n'est pas toujours le ca sur le web
J'attends d'avoir reçu l'article et alors peut être que l'évaluation sera meilleur
Dear customer, Thanks for placing the order on Newchic.
We're sorry to hear what happened. Newchic always considers customers as the first priority. Please click the“Size Reference”or “Size Guide” to get the size details.
To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered. Any questions, please contact us via vipservice@newchic.com and give us more details. We will do our best to help you.
J'attends d'avoir reçu l'article et alors peut être que l'évaluation sera meilleur
It has been a while since I knew newchic and l liked the design of the shoes. After hesitating for months, I tried to order three different shoes. However, before paying, I started reading the reviews and they were not kind. I canceled the two relatively expensive shoes and I wanted to try them with one pair.
I got the product in a vey short time and not only the design but also the quality was tremendous. Everything fitted the description.
The same day I picked the product, I ordered the two shoes and I am waiting.
The design of the clothes were really nice but shipping price was awful
Nunca me había animado a comprar ropa por internet, pero decidí intentarlo y correr el riesgo. Honestamente me sorprendió la seriedad, profesionalismo y eficacia de su empresa. Los felicito, sigan así, cuidando siempre al cliente. Saludos.
The delivery will be longer than written on the website
Dear customer,
Thank you for choosing Newchic and we apologize for any inconvenience caused.
Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures. These are beyond our control, we hope for your kind understanding.
In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com
Thank you for your support.
Best regards,
Newchic Team
The delivery will be longer than written on the website
Clothing lovely colours and design was very happy with items received would order from there again
I ordered my products using the size guide. Sizing is too small.
Dear customer, Thanks for placing the order on Newchic.
We're sorry to hear what happened. Newchic always considers customers as the first priority. Please click the“Size Reference”or “Size Guide” to get the size details.
To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered. Any questions, please contact us via vipservice@newchic.com and give us more details. We will do our best to help you.
Souvent vos vetements et souliers ne correspondent pas au mesure suggéré. La qualité laisse a désirer.
Dear customer, Thanks for placing the order on Newchic.
We're sorry to hear what happened. Newchic always considers customers as the first priority. We stand behind the quality of our products. Please click the“Size Reference”or “Size Guide” to get the size details.
To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered. Any questions, please contact us via vipservice@newchic.com and give us more details. We will do our best to help you.
Very pleased with goods and delivery but ordered x large in a heavy cardigan/jacket it didn't fit my husband far too small but fitted my son perfectly who is a small / medium
Ordered item Feb. 7 and received March 10. I was expecting a jacket as stated in the ad, but I would call it a light weight sweater. The fit is pretty good. The colors are very nice.
Dear customer,
We are sorry for the inconvenience caused to you.
Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
Ordered item Feb. 7 and received March 10. I was expecting a jacket as stated in the ad, but I would call it a light weight sweater. The fit is pretty good. The colors are very nice.
1
Большинство совершенных покупок отвечают моим ожиданиям. Надо внимательно читать описание, размеры, проверять и промерять на себе, читать отзывы, они бывают полезны.
Dear Надежда Д.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Ordered sweater, delivery within acceptable timeframe, good value for money
Dear NoBaDaY S.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
The boots I ordered are fabulous. They were a gift and fitted the recipient perfectly. Thank you
Dear Cee K.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Easy to navigate and nice description of the products
About the Business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rafał M.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team