website thubmnail of NETELLER
How would you rate NETELLER?
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Bangladesh
1 review
4 helpful votes
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They are Cheat
August 17, 2020

They doing Harassment to people and when people deposit money then they close account... they are cheater

Date of experience: August 17, 2020
GB
1 review
0 helpful votes
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Ridiculous
November 8, 2019

Charge you to deposit money and then charge you to withdraw money. Wait days for them to respond to a simple question. Bye Neteller

Date of experience: November 8, 2019
Australia
2 reviews
1 helpful vote
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Dodgy company
October 20, 2021

NETELLER ARE DODGY COMPANY

NETELLER ARE DODGY CROOKS

NETELLER ARE DODGY CRIMINALS

STAY AWAY FROM THIEVES

Date of experience: October 20, 2021
GB
1 review
12 helpful votes
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Neteller stole my money
October 22, 2015

I tried to take out my money on several occasions unsuccesfully.In the end after admin charges, £16 left. Then to take that out, cost me £5

Date of experience: October 22, 2015
Australia
1 review
0 helpful votes
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DODGY COMPANY
December 8, 2021

NETELLER ARE DODGY COMPANY

NETELLER ARE DODGY CROOKS

NETTING ARE DODGY CRIMINALS

STAY AWAY FROM DODGY CROOKS

Date of experience: December 8, 2021
Australia
1 review
1 helpful vote
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This company is repeatedly taking money from my account - so far 26 times in three days! Totally fraudulent! Also operate under the name Skrill.

Date of experience: October 23, 2020
DO
2 reviews
8 helpful votes
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They don't answer your emails, It behaves like a scam website related to binary options. I won't recommend them at all.

Date of experience: June 22, 2017
Bangladesh
1 review
1 helpful vote
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Teller is a biggest scamer money wallet company. I lost my money. Neteller close my account with out reason

Date of experience: August 12, 2020
Suriname
1 review
11 helpful votes
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Withdrawal difficulties
November 11, 2017

Difficulty withdrawing funds fom Neteller

November 12,2017

Greetings, my name is J. Halfhuid. I am from a small South American country called Surinam. I decided to open a Neteller account in order to fund my 24option (binary option) and betfair account. Right now I am in the process of trying to withdraw some funds from my Neteller account back to my local bank account. After 7 (yes seven) attempts in about 3 weeks I keep getting declined by Neteller. Each time different reasons are cited for declining my withdrawal requests. To make matters worse I suddenly received an urgent email from Neteller informing me that I must withdraw all my remaining funds before Jan. 3,2018 when my account will officially be closed.
This coming week I will once again initiate a withdrawal request and I can only hope that this unpleasant issue will finally be resolved.
I also wish to mention that the requested withdrawal amount is truly small ( 120 Usd). But to me the size of the amount is not the issue.
What matters is that if Neteller keeps refusing to honor my withdrawal request for such an insignificant amount of money and keeps dragging this issue untill Jan. 3,2018 when my funds will be "legally" seized, how will any other gamblers/ traders on the internet be able to trust this company with a substantially larger amount of money ( for example 20,000 Euros)?
Anyway I will keep everyone informed about my upcoming withdrawal request.

Kind regards
J. Halfhuid Update below.

Update: I initiated another withdrawal request ( nov. 13,2017). It was decined by Neteller ( nov 14,2017). No reason was given for declining this request. I asked for a reason and am waiting for a response. This is the eight time that I was declined.

Date of experience: November 11, 2017
Minnesota
1 review
8 helpful votes
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I just got an email from NETELLER pretending to be from PAYPAL. It says my PAYPAL account will be deactivated unless I click on their link. It came from this account: *******@paypal.com <*******@neteller.com>

Confirm Your Account

Dear Customer,

Your PayPal Account has been limited due to one of the following reasons:
Feb, 2015: You're only allowed to have one personal and one business account. In addition, we noticed one or more of the following problems:
You provided information that we believe was false, inaccurate, or misleading; or
You sent or received payment that was potentially related to fraudulent activity; or
You have more than one account with a negative balance; or
You are in violation of the User Agreement, the Commercial Entity Agreement, the Acceptable Use Policy, or another agreement you have with PayPal.
Why is my account access limited?
We detect unauthorized connection attempts to your PayPal account from other IP address. Please reconfirm your identity today or your account will be stuck on the concerns we have for the safety and integrity of the PayPal community.

If you need further assistance, simply click on the 'Contact us' link in the footer to get in touch with our customer service To reconfirm your Paypal account, we recommend that you go to

Remove Limitation

Best Regards,

PayPaI

Date of experience: February 26, 2015
India
1 review
3 helpful votes
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Hi! All! BEWARE OF THE SCAMSTER E-WALLET COMPANY called NETELLER! I have been trying to OPEN my Account at this E-Wallet Company Website for nearly a MONTH now. They asked me for Documents for the purpose of VERIFICATION. I UPLOADED MY VARIOUS IDENTITY PROOF DOCUMENTS at least FOUR TIMES. They rejected the Documents ALL FOUR times with SILLY EXCUSES like face not clear, written note not as per instructions, etc. Any independent reviewer will LAUGH at their silly excuses. It is to be noted that I never encountered this problem with other E-wallet Companies. But what is interesting is that they did all this drama AFTER TAKING MY MONEY WORTH INR 10,000. My simple question is: Why DON'T YOU SEEK THESE DOCUMENTS BEFORE TAKING OUR MONEY? WHY DO THIS AFTER TAKING OUR MONEY? That means, these RASCALS are SCAMSTERS. Sources tell me they do this so that they can TAKE YOUR MONEY and INVEST IT FOR A CONSIDERABLE PERIOD of TIME and MAKE MONEY ON IT AT OUR COST. The Modus Operandi is simple: KEEP THE MONEY LOCKED BY GIVING SILLY EXCUSES OF VERIFICATION FOR WEEKS AND MONTHS. Even if they do this to 100 people you can imagine the volume. The worst part is THEY ARE NOW REFUSING TO CLOSE MY ACCOUNT AND RETURN MY MONEY... probably their INVESTMENT Period is NOT OVER. ROBBERS! THIEVES! PLEASE BE WARNED EVERYBODY! DON'T USE NETELLER IF YOU DON'T WISH TO LOSE YOUR MONEY TO THESE SCAMSTERS! LEGAL ACTION TO GET YOUR MONEY BACK WITH COMPENSATION IS THE ONLY WAY OUT WITH THESE ROGUES!

Date of experience: June 14, 2019
Portugal
1 review
0 helpful votes
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Very bad.
August 3, 2019

I cant create an account becouse someone used my phone number without my premission.
I just cant use neteller forever.

Date of experience: August 3, 2019
Thailand
1 review
16 helpful votes
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I deposited money in Neteller in 2006 to use to play online poker. In July 2007 USA Attorney General closed their company in USA. NETeller, admitted criminal wrong doing and agreed to forfeit $136,000,000 for its part in a conspiracy to promote Internet gambling businesses and to operate an unlicensed money transmitting business. The company also agreed to return $94 million held in the accounts of U.S. customers since January 2007. The two founders of Neteller, Stephen Lawrence and John Lefebvre pled guilty to conspiring to promote illegal Internet gambling businesses and agreed to forfeit $100 million. The USAO has agreed to defer the prosecution of any federal charges and, as a consequence, the Company will not be convicted of any federal crime, as long the Company fulfils the set conditions including paying a refund to everyone that has money in a Neteller account

JULY 30 2007 Neteller starts "The checks in the mail" refund scam. The NETELLER Plc Group has announced that the distribution of funds to its US members will begin on July 30,2007. Neteller claimed they sent me a check for $150 my refund of account money. The check never arrived. After 2 more years (2009) of back and forth emails Netteller admitted the check was never cashed. Of course it wasn't cashed, They never sent it. 5 years later (2014) they wanted to send another check. I finally made them agree to send me a International Wire Transfer (Jan 2014) Many phone calls and 31 emails it is now 5 months later (June 2014) all the while Neteller was telling me to "be patient" Now they have stopped answering me at all. I've been tring to get my money back for 7 YEARS!

Neteller has made several hundred million dollars scamming people. The company commits criminal fraud and gets away with it. If you give them any money at all it's gone period. I'm now going to start rounding up other scam victims of Neteller and promote a class action lawsuit.

Date of experience: May 30, 2014
GB
1 review
6 helpful votes
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DO NOT USE NETELLER
August 15, 2016

Neteller customer service is a joke, they ignore emails after chasing 5 times - no reply

Date of experience: August 15, 2016

Overview

NETELLER has a rating of 1.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NETELLER most frequently mention bank account, customer service and deposit money. NETELLER ranks 181st among Payment Processing sites.

service
19
value
18
shipping
10
returns
10
quality
19