Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I've had a wonderful experience with Nastydress.com. The staff has promptly answered all inquiries I've had and refunded all out of stock items. Some items take a while to receive but all have been worth the wait. I'm a return customer and plan on making several future purchases.
Do not buy from this company. It's a joke. Wondering if I am even going to get my order. It's been FIVE weeks. I ordered a dress and a romper. They said it shipped Aug 7
I'm pretty sure if I do end up getting it, the material is going to be so cheap I won't even wear it. Very disappointed and will never EVER buy a thing from that website again.
DO NOT BUY AT NASTYDRESS!
FRAUD COMPANY!
I've been waiting 2 months now and still didn't received my order. I mailed them asking for the name of the shipping company so I could do a track. As you can imagine. No answer since then.
DO NOT BUY AT NASTYDRESS!
FRAUD COMPANY!
Dear CLAUDIO,
We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I ordered a dress and it looked lovely online but ive just recieveed it and it looks like a piece of $#*! its like 10 sizes to big and its nothing like the photo. $#*! $#*! $#*! $#*!
Dear seza,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, we want to offer my sincerest apologies to you for the issue.
Would you please provide us with your order number so that we can check the process of your parcel for you?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Do not order! I've been waiting two months now and know I'll be disappointed when it arrives as all the other reviews state it's bad quality. I'm gonna get on the case tho and stop this company from trading!
Sandy Z. [Nastydress Rep] Dear Helga,
Thank you for taking your time to write your review. We really appreciate the feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I ordered a few items going on two months now an still have not received them never again will I prefer, anything again. I don't recommend anyone shop this site
Dear Bettina,
Thank you for your important feedback and for letting us about your experience with us.
You can contact us to request details for your order at this link:
Would you please provide us with your order number so that we can check the process of your parcel for you?
You can contact us to request details for your order at this link
http://www.nastydress.com/contact-us/
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
I made an order thinking I would be getting quality clothes at discount prices like what is shown on the website but after waiting a month I received cheap and ugly dresses. I ordered a necklace and that came broke and it wasn't possible to fix it. The clothes are small and definitely not true to size. I will never order from a website like this again. Lesson learned.
Dear Gia,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, we want to offer my sincerest apologies to you for the issue.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can return them back to us if the items are unfit on you.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I received my package just now and am completely mortified by what was actually in the package. The clothes are small, they are cheap quality and they are NOT what was shown in the pictures. They are horrible imitations that don't even come close to what they show on their site. Never again will I make a purchase from them. My boyfriend can now say, "I told you so."
Dear Tia,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, we want to offer my sincerest apologies to you for the issue.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Customer Service
Its been over a month, and I have not received order. They won't reissue refund or acknowledge that the item has either been lost or not mailed at all. I even paid for insurance, which is a joke, and just as phony as the tracking confirmation which cannot be tracked on any chinese post tracking site, which according to them was mailed via china post. I have initiated a refund on paypal, and they still want to dispute the fact by asking me to wait 45 days for my items. They know full well I will never receive it because they never sent it. Stay away! Worst site ever, and I have ordered from various chinese web sites before without problems.
Dear Salli,
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please rest assured that we will send you a better solution.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Customer Service
My order hasnt come, i ordered 3 weeks ago i got a email saying they were being shipped 3 days later and still NOTHING has come.
Dear Nicole,
We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.'
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
How do I begin! After waiting 2 months to receive the product and constant complaints to the company and to PayPal. I open the package and see pieces of material half sewn with threads hanging out everywhere, some seams not even completely attached. The material was the same material used to make a tent with... or the flags you put on your car to show support for your favorite team. My daughter said 'mama don't order anything from a company like that, they probably have 10 yr olds sewing those ' OMG I almost cried thinking that that could be the case. PLEASE don't support this company... how dare you insult me by not being proud of your product and sending out this trash.
Sandy Z. [Nastydress Rep] Dear Tina,
We're extremely grateful for your constructive feedback.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Cheap and poor quality of clothes. Picture are not what the products look like when you get them.
Dear Leslie,
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
For the problem you mentioned, we will contact our staff to confirm the problem. Would you please tell me the order number and your problem so that we can check it for you? We will send you a better solution once we get the reply from you.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Beautiful clothes on the website but i guess i will never know for sure cause im still waiting on my order.
Dear Esterleen,
Thank you so much for informing us about your shopping experience.
We're very sorry for your concerns and the issues you have raised.
We will contact related staff to confirm the problem.
Would you please tell me the order number so that we can check it for you.?
We will send you detailed information on your order for the problem.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
You are a valued customer, and we are committed to providing you with the best service possible.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I put in a big order, all of the items were shipped out at different times. When I received my stuff it looked like a child had sewn it together the night before. Missed stiches, holes in the fabric, nothing lined up. Absolutely awful..
Dear sheila,
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
The clothes were thin, cheap material and looked nothing like what was advertised.
Dear Jbunny,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I never received my dress! Plus, you can even track your items. Do Not Order from this site! You'll be giving away your money.
Dear Chrissy,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I would like to start off by telling you that we are so sorry about that.
As for the shipping delay, there are some external factors which will cause some delay on delivery time, such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Best Regards
Customer Service
Scam website do not buy if u want to loose your money! I Order from them n never receive item. They need to be taken off website! It's a scam!
Dear Lynn,
We're extremely grateful for your constructive feedback.
First, we want to offer my sincerest apologies to you for the issue.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I made two different orders over 2 months ago and nothing, we got the police involved because over $500 was taken from my account! They found out that it's a scam ring going on! There is no dirtydress company, they have taken all of their clothing pics from a real companies site!
Dear Amanda,
We're extremely grateful for your constructive feedback.
First, we want to offer my sincerest apologies to you for the issue.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Its been a month now today and still nothing! And i made 2 different orders omg never again! They do have very pretty dresses lol
Dear Lissett,
Thank you for your important feedback and for letting us about your experience with us.
We're very sorry for your concerns and the issues you have raised.
As for the shipping delay, there are some external factors which will cause some delay on delivery time, such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I would not recommend this site to my worst enemy. They got me with their overly cheap prices. I just figured I was getting it a the wholesale price the boutiques I shop at get the items for. But there's no way the boutiques I shop at are ordering from this company. First, please understand the company is in China. I did not know this until I received my tracking number... which I had to contact them for because it was not showing when I logged in and I had paid for it.
I received the items in 2 weeks and was very excited! But the jeans came with no hole to button the button into, another outfit came discolored, the black ink from the top had leaked onto a lot of the white on the top so there were blue streaks in many areas - mind you this top was mostly white. Also, just about everything came too small and of poor quality. These clothes run VERY small! Also, they don't have their own models modeling the clothes. They take images from other sites and try to replicate the clothing but they don't do a good job. I received a skirt that was a very poor attempt. And none of my other items looked exactly like the photos.
I contacted them for a refund and shipped the items back which cost right under $30 for the 6 items. I also opened a claim with PayPal the very first day I received the items. Nastydress stated they would not refund my order until I closed the claim with PayPal, but PayPal tells you to not close it until it's settled. They also offered me a $10 coupon to help with the shipping but would not apply it until I closed the claim once again. They also instructed me to only use USPS and no one else, however, the USPS cannot track items once out of the US. PayPal felt all of the practices listed above were very shady and so did I.
Luckily, PayPal did decide in my favor regarding the claim and I am being refunded. But never again will I order from them. The seller (Hassan) responded to my PayPal claim, only offering me $12. Are you serious? I guess that's because I would not close the claim. But no telling what would have happened had I done that and you CANNOT reopen once closed. I am so good about reading/writing reviews, I can't believe I did not do a search beforehand because I would have never ordered from them had I found this site first.
DON'T DO IT!
Dear Whitney,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
Dear Amber,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We're very sorry for your concerns and the issues you have raised.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Best Regards
Customer Service