Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I ordered two bathing suits in March of 2015 and only received one bathing suit. I contacted them to get my money back or my order reshipped and nothing. I'm highly mad because my emails have went unanswered
You Get what you pay for! I bought quite a bit of things from here and some stuff looked like they sewed it up the day before in the dark then sent it!. Looked nothing like on the site! And the fits were even more terrifying!
And now that I want to return/exchange I can't get anyone to answer me back! Their Chat Line is NEVER available! So you are just better off spending the extra $$ somewhere else or go to your local Target or Walmart or your local cheap boutique stores!
This site is a JOKE! So please do yourself a favor and DO NOT ORDER FROM THIS SITE! It is Horrible!
Dear Keja,
We want to say thank you for providing us with important information about your situation.
First, we want to offer my sincerest apologies to you for the issue.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
Love this website! I use to shop at other websites with similar items and was always disappointed when items arrived, but Nasty Dress is pretty much just like the picture with reasonable prices, great items, and free shipping! I tell all my friends about this site.
I ordered three items over a month ago and still not received. I tried to raise a ticket to track my order several times, the form asks for the order number which you put in with all the other details but when you submit it tells you its the wrong order number and does not allow you to re-enter it on the same form.
I tried to call them but the number is unavailable 24/7. DO NOT BUY FROM THESE PEOPLE, they are ripping people off left right and centre, they are taking money from consumers and not delivering the goods...
Dear Marlene,
We want to say thank you for providing us with important information about your situation.
First, we want to offer my sincerest apologies to you for the issue.
There are thousands of phone calls we need to pick them up, sometimes it will disconnect, please try again.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
Worst website EVER! I literally ordered two jackets on July 28, it is now August 31st and I have yet to receive my packages. I probably will never order from here again. The service sucks and they don't even have a phone number to contact. Rated: pathetic
Dear Nikki,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I ordered 3 items and paid for expedited shipping. Checked tracking and it said signed &delivered to Ontario, Ca. I live in Rancho not ontario so wrote them a email. What do you know they changed delivery to rancho Cucamonga and said some unknown person who doesnt exist in my apt office signed for it. I will be getting my charges reversed, I cant believe this place is still in business. Wish I would have read the reviews first!
Dear Aisha,
We are so grateful for this feedback. It means a lot to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We will contact related staff to check the staus of the parcel.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I'm an online shopper
I ordered in may and still no goods
Can't get any help as my tracking number was fake and the email doesn't work
Or the number
This site is a scam
Sandy Z. [Nastydress Rep] Dear Hennessey,
Thank you for taking your time to write your review. We really appreciate the feedback.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Completely different. Send picture showing poor and uncomfortable material
Dear Slavica,
Thank you for your important feedback and for letting us about your experience with us.
We will contact related staff to confirm the problem.
Would you please tell me the order number so that we can check it for you.?
We will send you detailed information on your order for the problem.
Please kindly check in time.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Cant get a hold of company and never got my item i ordered 3 months ago! SCAM!
Dear Misty,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I've been trying to contact them via email and it keeps shutting back my email. The outfits are not true to size I ordered a large/ x large, it is more like a small/ medium. Don't waste your money on this company it is the worst online business.
Horrible buying belief! Worst made clothing ever. I threw everything in the trash. Bathing suits are a joke to say the least. Service is even worse. Stay away!
I paid one dress two months ago and I don't receive my order.
WORST SERVICE EVER! DON'T BUY NOTHING IN HERE!
Customer service is NO. 1, I never have problems with them
I absolutely love the items, but please be careful with the sizes, they are in Asian sizes and they are smaller
Shipping is very slow but it is fine, I received all the items and I'm happy now.
Ordered over a month ago. No reply to my complaint. No clothes delivered. Wish I'd checked this out before ordering. I would never have ordered in first place.
Extremely low price but with excellent condition, I've bought from here several times and I'm satisfied with my purchase
Thank you all so much for your honest reviews ladies! You've just saved me $90! Sorry to those who fell victim to such bad service, Quite frankly I'm disgusted and shocked that this business is still able to advertise!
You can find many nice dresses here, not on other sites, I'm happy to recommend it.
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
Dear Wendy,
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service