NastydressReviews 988
Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I ordered a single corset back in July in hopes to receive it by the end of August for a reason. I did not get it. I gave another 2 weeks before emailing the company to ask if they knew what was goin on. They told me to wait 2 more weeks and then email them if I still didn't get it. So now I'm waiting a solid two months. Two weeks later when I did not receive what I ordered, I emailed them again as they asked. The response I got this time was that I needed to check with my post office and see if a package has been held. We all know the post office does not do that. But like an honest person I did it anyways and when I was told that they don't hold packages and they will send it right back to sender if they can't get it to the written address, I once again email them letting them know this. They told me I could have a refund or a resend. I told them refund me right now I don't want to wait another 2 months for this to happen again. Well here I am another month and a half later and I had to email them again to ask them where the refund was. 2 days later I finally received an email saying that it was refunded to me for days ago. It had not been. This morning I woke up and I see it on my paypal account finally, but not in my bank account. This place is horrible super slow and they don't know what they're doing. The one thing I ordered previous from them they were ruined during shipment. Everybody knows you do not fold of course it in half at the middle and shove it in an envelope to send it. Horrible business not worth the money you're just going to lose your product and your money so don't bother
They weren't joking. Their dresses are nasty! Waste of money. What you see is nothing like what you get.
Dear Sim,
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
ThaWe will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future. Thank you again for bringing these matters to our attention.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Customer Service
Their clothes are AWFUL- customer service is just as bad. These idiots are probably forcing children to make these clothes. I get it, they're cheap. Buyer beware- it doesn't get any worse than this. It's not worth the money. Not even pennies. Pass on this site. They suck. Good luck w/ having anyone get back to you. That takes weeks. & you can forget about a refund. Waste of time.
Dear Marie,
We want to say thank you for providing us with important information about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I ordered a dress in June with an expected delivery time of approximately a month. After waiting 6 weeks my order had still not arrived so I emailed the company and they told me my order would be with me shortly. My order arrived this morning after 3 months when I opened the package I recoiled in horror at the quality of the dress, the material was very cheap, shiney and filmsy, plus the dress was very poorly made I am sure a 5 year old could have done a better job. What an absolute waste of money let's just say the dress is going in the bin!
Dear Charlene,
We're extremely grateful for your constructive feedback.
Our website provides our customer with high quality items and affordable items.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Ordered 2 small items almost 2 months ago and still haven't received them! Contacted customer service and they simply said wait 25 more days... it was to wear during summer so looks like I will have to wait a year to be able to wear it if I receive it by then... heck could still be waiting!
Dear Kelly,
We're xtremely grateful for your constructive feedback.
First, we want to offer my sincerest apologies to you for the issue.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I cannot believe the poor and very bad quality of the items I've received! Every of the 8 articles looks, feels and fits just awful. It actually does not fit at all. I am not finding right words to describe how disappointed and upset I am! It actually feels like a bad joke!
Dear Elena,
Thank you for taking your time to write your review. We really appreciate the feedback.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can return them back to us if the items are unfit on you.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
These people are f****** criminal they don't sell what they advertised. Run with your money people, I ordered about six items and only one of them I can wear as a cover-up to the beach. Smfh
Dear Fabian,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
First, we want to offer my sincerest apologies to you for the issue.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can return them back to us if the items are unfit on you.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Ordered a necklace 3 months ago. After 6 weeks I entered a ticket on their support site. A week later I checked my email for their response, only to find they had marked it resolved, and I still don't have the necklace. I drafted another complaint this morning and informed them I was going to put mine and their dirty laundry on FB if they did not resolve this issue. They took the money 3 months ago.
After viewing the reviews on the site I will NOT be ordering nothing on here.
Thanks
Dear Joan,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Did you have ordered any item from our website?
Our website provides our customers with high quality items.
If you have, please send us your order number so that we ca send you details.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I ordered around 30 items (stupid me) and after receiving these I am only keeping 3 items for sleepwear. The quality is the worst I've ever seen, sizes are not correct and look NOTHING like the picture. I have emailed them for return information since they do not provide any return instructions in the box... hoping for a response. Also before shipping out they immediately took the money out of my account but then asked over a week later for further verification ie picture of my id and credit card. After reading the other comments I'm a little nervous on what they will do with my information. This site is a joke. If it looks too good to be true that's because it is! Do not order from this site!
Dear Rachelle,
Thank you for taking your time to write your review. We really appreciate the feedback.
As for the confirmation for your payment, we just want to make sure the safety of every our customers.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can return them back to us if the items are unfit on you.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Ordered my stuff over a month never came. But they did take the money. Went or to see if there was somone i could call. There was not. No phone number. Its asked me to sumit a ticket. Never could not even the order number work. I belive i was ripped off and wont order from them again. Worst of all i have to keep checking my account to see if there is anything eles going on after reading so reviews. Very scary
Dear jen,
We're extremely grateful for your constructive feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Look up nastydress scam on facebook join the group spread the word! Share, invite we need this out there!
Dear Kristina,
We're extremely grateful for your constructive feedback.
First, we want to offer my sincerest apologies to you for the issue.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I ordered a dress from them and it took over a month to come. It was also horrible quality and too small not true to size at all. They also stole my card information and tried to use it it Kansas and my bank notified me.
The beginning of August I ordered bathing suits for a trip to the beach later in the month, well I've been to the beach and back. It's almost October and I still haven't received my order.
Dear She,
We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I love nasty dress, very unique an different products, nice quality, reasonable prices, an lots of varieties, for men an women. Love it
I ordered one simple dress from this company over a month ago and still have not received it. I contacted customer service and told them the issue, and they told me that I would basically have to wait until October before any action would be taken. This site is comparable to Sheinside or Jollychic. I wouldn't recommend buying any products from either. Horrible service and the products themselves are usually not great. I guess I can wait to wear the dress next summer. If it ever comes.
Dear amber,
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
I Order More Then Two Weeks Ago And It Still Haven't Came In. RAUD! I WOULD Say This Doesn't Even Reach 1 Star! Piece Of Sh*t
Dear Erika,
We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
As for the shipping delay, there are some external factors which will cause some delay on delivery time, such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
I have been waiting on my order for 4 weeks. Unacceptable. Quick to take the money but slow on delivery. Also no phone number to call and emails wont sell... is this a fraud site?
Dear chrissy,
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
First, we want to offer my sincerest apologies to you for the issue.
You can phone us or email us at any time.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
Anytime I need a cute piece or a new bathing suite, or something sexy, I can always to there to find the perfect something. And always at a great price! So reliable, cute and affordable!
I love nastydress.com! I can get nice, stylish clothes on a budget. I am always happy with my purchase! I will continue to use nastydress.com to purchase items in the future.
I purchased 4 items from this company only 3 of the 4 items came and 2 out of the 3 did not fit one bit. I submitted a ticket to see what could be done. NOTHING was done they act like they did not get the pictures I sent. They sent the same apologie message back. This company is a rip off and does not care about their customers.
Dear Coco,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, we want to offer my sincerest apologies to you for the issue.
As for the item you still haven't received, it must be shipped out later duo to hotsale issue.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kelly,
Thank you for taking your time to write your review. We really appreciate the feedback.
For the problems, we will contact our staff to confirm the problem. Would you please send me the order number to solve your problem for you and send you the refund details?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service