Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I can't believe I was so stupid. I just got off the phone with my bank and they submitted it as FRAUD on my account and refunding the money. I see all the people on here and they keep responding that they aren"t fake or scam but I don't see any resolution. If you haven't called your bank call them. They also charged me an additional fee for international charge so look out for that as well.
Question: I don't see many reviews and I ordered from them a month ago and have yet to receive the order. Is this common with this Company or do I have to get an attorney to get my money back
Dear Lynda,
We are sorry that this order number is wrong, can you please double check and provide it to us?
If you need any helps, please contact us in this link:
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
I ordered an Item on the 9th of October and have yet to receive the item 5 weeks later. Avoid this site at all costs!
Dear Lisa,
We have shipped your order out on October 27.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
Why do just take and take. People work hard for there money and who are you just to take from them like they owe you. A lot of us can't buy clothes to often for ourself because we buy for our kids so much so when we actually do buy something you take our money and never send us the clothes. WOW
Dear Ashley,
We're extremely grateful for your constructive feedback.
Can you please tell your order number that we can check the package for you?
Please contact us in this link in anytime you need.
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
Placed an order 17/9 still haven't received it and it's virtually impossible to get in touch with them.
Dear Linda,
We are sorry that can you please provide the order number or your log in email that we can check the shipping status for you?
Please contact us in this link in anytime you need.
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
I am still waiting for my order which was shipped on 31/8/2015. I am very disappointed as I really like the 2 items I ordered and I have never ordered from you before - My order no J************** I never received. You were quick to take my money and not returned my order surely it does not take 3 months to receive something you could at least refund my money if you are not sending me the items. Please have a look into this to see when and if I get my order. NOT VERY HAPPY WITH THIS SERVICE to let me know otherwise if I don't hear from you I will go to consumer affairs and lodge a complaint. I have written to you via the web page several times and not received a response. I also have copies of them. Please answer me URGENTLY. Thanks
Dear Silv,
We have shipped your order out on August 31 and we are sorry that we can't control the shipping.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
I ordered a swim suit in august, they took my money right away, never sent the swim suit, they conveniently do not have a customer service phone and if you email them they don't respond, don't ever ever ever order from these people
Dear lindsey,
We're very sorry for your concerns and the issues you have raised.
Can you please tell the order number and we try our best to help?
Best regards,
Customer Service
I wish I saw this before placing an order. I too ordered a shirt in september. They took the money. Still no shirt till now. I contacted customer support by email and no response. There is also no working number to contact them. This is a scam website. I need to put out a consumer alert. Please do not order from this site
Dear Tirana,
We are sorry for this situation.
Can you please provide the order number or e-mail address that we can track the package for you?
We will always here to help.
Best regards,
Customer Service
I wish I seen this site last week I placed order Nov 2,2015 paid for 6-8 shipping in still no package. I wasn't thinking cause I thght my order would arrive today so I placed another order lastnite Nov 9,2015 I hate cause I ddnt see all of this first so now I'm very upset cause seems by the views I will never receive my order unless I wait 5months which is ridiculous I praying that I have a better experience hopefully I'll have my order by the end of the week. But I first order was just with my bank card my order from lastnite is with PayPal so I'm bout to cancel 2nd order RIGHT NOW! THANKS EVERYONE FOR THE REVIEW CAUSE I WOULD BE LOST!
Dear Jocelyn,
We have shipped your order out on November 6.
Please find the shipping status in this link:
http://www.myib.com/about-us
It shows delivered and hope you have received it.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
I am a big fan of Kimberly Yohman her IG *******@KimiKouture and this is where they are stealing most of their pictures from. They are stealing her designs and probably PLENTY of others. So yes they are FRAUDS. Designers work way too hard for their designs to be stolen like this. PLEASE DO NOT ORDER FROM THIS WEBSITE.
Dear Natalie
We want to say thank you for providing us with important information about your situation.
Our products are all from our supplier, please contact us about this issue in our support center and we will check this issue as soon as possible.
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
So I wrote a review about nasty dress in November, Nastydress responsed to my review. I was told that they were sorry for the inconvenience and would refund me via paypal. It took about 3weeks. But today I finally got my money back. I'm glad I got my money back, but I've definitely learnt my lesson.
Dear tsholofelom,
We are sorry that we have resend your package on September 3.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
I ordered four items from this site but just two arrived. My payment has been taken in full. The quality is terrible and has nothing to do with the photos that you see online. Don't buy from here
Dear andrada,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Orders are occasionally split for the simple reason that some items are out of stock and waiting to be resolved.
The remain items will be coming soon.
We are sorry that this is not the correct order number, can you please double confirm it and tell it to us soon?
Best regards,
Customer Service
I did not see this site until know. I ordered a dress on Nov 2,2015 I see it shipped 3 days later. I need that dress for a party at the end of the month. I'm so upset right now with the reviews I've read. I should have known better when I didn't see a customer service phone number to call. I will say this. If they use my personal banking information on anything but the dress I've ordered HELL is going to break loose. I want my dress and it better be here by Friday. This is simply sad to me. I wanted to get my dress and write a fabulous review but now...?
Dear Tisa,
Thank you for your order.
We have shipped your order out on November 5th. Hope you can receive your package soon.
We have sent an e-mail about the shipping information to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
Hi i placed an order yesterday then i found on facebook they had a seperate page and all it has is bad reviews sayin people have bin waiting over two months no items or any contact from them but yet they took the dosh i am now on pins whether i either get my item at all or if iv jus bin scammed im a single mother on benefits who never buys herself anything so hope to god im not there next victim. I just wish id red all this first before placing my order
Dear Teresa,
We have shipped out your order on November 11.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
I ordered an item in beginning September, as i wanted to get a few things from the website, but just wanted to see how it was first. It is ridiculous that i have to wait 2 MONTHS for a pair of pants. If they don't give me a refund on the 14th Nov, like they said they would if my item has not arrived by then... I WILL BE CALLING MY LAWYER AND WILL SUE THEM! This is out-right stealing... and i will not let them get away with this! ---------- UPDATE--------they did give me a refund and I must say I was surprised at that. So I am giving them one more star because of that. But I would stil not recommend them as its a waste of time.
Dear Angela,
Please find the previous ticket that our collegue is helping you in this issue.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
I just ordered an outfit yesterday and just now found this site. I pray for Nastydress.com's sake I get my outfit or else I will be contacting my lawyer. Although it was cheap, too many people are running around SCAMMING people. I should have paid for the tracking number. I received 2 emails from the site yesterday but once I opened and got out of it, it was deleted. Not by me but it mysteriously deleted by itself. I am going to assume the company has it set up to do this. I work hard for my money and will not tolerate someone STEALING from me. As a matter of fact I had a case against a lawyer for scamming me out of my money so I darn sur will do it again.
Dear Marquita,
Thank you for your order.
Once we ship out your package, we will send you a message for the shipping information.
Or you can contact us in this link http://www.nastydress.com/contact-us/
We will always be there to help.
Best Regards
Customer Service
I ordered a shirt from you and was told it shipped on 9/10/2105... Now its 11/10/15 and still no order!... Thanks for ripping me off!..
Dear Judy,
We are sorry that T15100111039 is not our order number, can you please double check the order number and update to us soon?
Or you can contact us in this link http://www.nastydress.com/contact-us/
We will always be there to help.
Best Regards
Customer Service
Absolute WORST customer service ever. I placed an order in mid-September and it still hasn't arrived. Their website says it will take 8-15 business days to arrive. After 15 business days, I contacted the site and was told to wait 45 business days. Are they insane!? I disputed through PayPal and eventually got my money back.
This site is an absolute SCAM! Do NOT purchase from here.
Dear Ashley,
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We have shipped your order out on September 22 and we are so sorry that you didn't receive your package.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
Nastydress.com is a scam, and it sounds like a lot of people are learning to check google before making purchases online. Thank you world!
Dear Breanna,
Thank you for your order and review.We are so sorry for this issue caused.
We are willing to help you this issue, would you mind to provide us your order number?
Or please contact us at http://support.nastydress.com/?lang=en with sj+order number+your concern.
Thank you for your understanding.
Best regards,
Customer Service
I PAID FOR AND PLACED MY ORDER WITH NASTYDRESS ON THE 8TH SEPTEMBER 2015 ITS NOW 9TH NOVEMBER STILL NO PARCEL I CANNOT EMAIL OR TELEPHONE THEM THEIR WEBSITE WONT ALLOW ME ITS A FRAUD COMPANY I AM SO WORRIED AS THEY NOW HAVE MY BANK DETAILS WHAT CAN I DO WILL THE BANK REFUND ME
Dear paula,
Thank you for your order and feedback.We are so sorry that you didn't receive your package.
We have shipped your order out on September 8.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
Dear Marcia,
We have received your message on November 7 that you wanna change the size for one of the item.
We have put your order on hold, if you want to cancel the order we can do it for you.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service