Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
Okay so, my mom and I were looking for a cute little dress for me, and we found the dress and nastydress had the dress and whole bunch of other cute dresses that fit my little body. So my mom ordered only one dress just to see the quality since it was so cheap and we are still waiting on it to come. We ordered it in like august, and now its November. I'm glad I found this website to know that the dress is NOT coming. And knowing that this website is fake i guess explains why they don't have real models and the pictures just look like there off of Instagram or something.
All they do is take your money. You won't be able to contact them.
Everything is FAKE... The website is made to just take your money
And waste your time. I'm so angry ugh. There is nothing else to say besides
It's a FRAUD a** website..
Dear aJA,
We are so grateful for this feedback. It means a lot to us
Would you mind telling the order number and we will check this issue?
Or you can contact us in this link http://www.nastydress.com/contact-us/
We will always be there to help.
Best Regards
Customer Service
Awful. Placed an order online with my correct address. Sent email after to ask to change the size of an article of clothing immediately after ordering. Received a message a couple of days later stating they didn't have that size and asking for my correct address. I replied with my address, again as it was the same one I'd already put online. Two weeks later I noticed the items still hadn't shipped and sent another email asking where they were, when they would be shipping, as I purchased them for a trip to Europe and they were not going to make it here in time. The response was they had to update my address, again the same address I gave them twice. They wrote that it would ship within 2 business days. 5 days later it still has not shipped. So everything i bought for my trip is not going with me. Do not use this company!
Dear Jean,
Thank you, we always welcome feedback from our valued customers.
Can you please provide the order number and we will check this for you?
We are sorry that we just want to confirm that we have the correct address and we will deliver it successfully. Thank you for your understanding.
Best Regards
Customer Service
J************** is my order under Garrett- Rollinson. I just read this site and I just ordered my products a couple of days ago. I better get my products next week. I have contacted my attorney already because I don't play this scrap. This is my first clothing online purchase. The clothing looks appealing. I can afford to have an attorney. I will sue for more if this is not successfully for me. My birthday is Nov 17. I need good quality items such as you display.
Dear Shenique,
Thank you for your order in our website.We are not a scam.
We have shipped your order out on November 8.
Please check the shipping status in this link: http://webtrack.dhlglobalmail.com/
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best Regards
Customer Service
I invite all of you to report "Nasty Dress" to the Federal Trade Commission. International businesses do not have the right to rip off their customers for any reason. You can report international scams here: https://www.consumer.ftc.gov/blog/reporting-international-scams
I have ordered from this company twice. The first time the order took longer than expected so the next order I decided to pay the extra fee for Expedited Delivery. Well that didn't go very well. It is taking even longer to get my order than it did for the last order! As a matter of fact according to the order status they are still trying to "process" it! It has been over a week and it hasn't even left the building yet! Will I get my money back for the express shipping that I am obviously NOT getting at this point? What a horrible way to run a business. Conveniently they no longer have a working phone number. After seeing all these reviews, I guess I know why. I don't think I will be wasting my time with ordering from these people again.
Update November 13th 2015- I am still waiting for my "Expedited Order" (eye roll!) I finally got a reply back for my ticket saying that my order went out on November 9th. BUT... When I check the order status on my account it says that the order "Processed for shipping" on the 12th. Supposedly it was sent "Expedited" but the ticket reply says it may take anywhere from 3 to 7 business days... Are You Kidding Me? All I can say is Never Again! I can't believe I gave this company the benefit of a doubt and ordered from them twice! I tried to justify that it took longer because I didn't pay for expedited, but, this time I paid and it's taking even longer than last time! You want an order number? Sure, Why Not? J**************. Where is it? Fool me once shame on you fool me twice shame on me. The last orders size was more for a ten year old... To spare myself the anguish of fighting over money back or exchanges... I ended up selling it myself. THIS time I measured myself and if these things don't fit... Facebook will be lit up with posts about what a scam this company is. Just saying.
Dear Michele,
Thank you for taking your time to write your review. We really appreciate the feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Can you please provide the order number or contact us in this link:
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
Wow! So glad I found this site! I was about to place an order with NastyDress.com tomorrow... we are going on a cruise the week of Thanksgiving and I was looking for a couple of dresses and swimsuits to take along. I was in love with a lot of their products and prices... I guess the saying is true "If it sounds too good to be true, it probably is". Thanks to everyone on here who gave true and honest opinions of their experiences, you all have saved me a lot of time, money, and anger!
I placed an order in early September, when I did not receive order by 10/1 I tried to cancel order, their phone of course does not work. Six weeks later I received partial order, two sweatshirts in a size Xtra Large, both sweatshirts are so small they must be made for midgets, I emailed the company four times how do I return for refund as of course there was no packing slip included. I have received THREE emails requesting that I send photographs of the problem, these sweatshirts are so small I can not even get it over my head, I requested they cancel the remainder of my order and they ignored me, why wouldn't they they have already taken my money. I do a great deal of Internet shopping and have NEVER had to deal with such downright outright thieves. Also the sweatshirts were of extremely poor quality. I have reported them to my bank to contest charges and also reported them to Internet crime center. DO NOT ORDER FROM THIS COMPANY After requesting REPEATEDLY to cancel remaining order I received the unwanted jacket yesterday, again NO PACKING SLIP NO RETURN ADDRESS I WANT TO RETURN ENTIRE ORDER and ISSUE REFUND they have CONSISTENTLY and REPEATEDLY ignored my requests again NEVER ORDER FROM NASTY DRESS
Dear Wendy,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you mind telling the order number and we will fix this for you?
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Customer Service
I paid a really good price of $46.05 for three nice dresses, then an additional $7.33 for shipping and handling. My issue came when the package arrived. All three dresses looked like bad, hand-made attempts of the original dresses that I thought I'd ordered.
I contacted the site through email, because "their phone has been temporarily out of service" for an entire 2 months... and still is, by the way (in other words, there is not phone number). They told me to send the items back, which cost me an additional $29.99, and they'd refund me. Only issue is, my returned package has been confirmed of its delivery, yet I still don't have any of my money back.
I was contacted recently stating that they can only give me $46.05 back, even though their policy clearly states differently. Also, they tried to give me a different link from a different site to back their idea of the "policy".
$46.05 in return of "full refund" of $83.37 is a rip off!
Dear Shakedra,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you mind telling the order number and we will check this issue for you?
Thank you for bringing these matters to our attention.
Best Regards
Customer Service
Ordered 2 items of clothing in August it is November now, have written to them 4 times with no reply - am absolutely disgusted as they were quick enough to take my money- so angry
Dear Sophie,
First, I want to offer my sincerest apologies to you for the issue.
Can you please provide the order number so we can track this package for you?
Please contact us in this link and we will always there to help:
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
I paid through PayPal. Thank God. Ordered August 8th and it is November 3rd. They said it is not their fault that the package was lost but if I give them 22 more bucks they re-ship it. Don't do it! Save your time and money.
Dear Oksana,
All this being said, if the customer isn't happy, we aren't happy.
Our customer will always there in this link and we will fix all the problem our customer meet. Http :// www.nastydress. Com/contact-us/
Best Regards
Customer Service
Items never received, had to file a dispute through PayPal. I finally did get my money back, but I wanted to warn others - don't order through this site.
Dear Margaret,
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Can you please provide the order number and we will help to check this package?
Best Regards
Customer Service
I just joined this site to complain about rosegal. After I was done I put in Nasty dress because i hate to admit it I ordered something from them... Im sure I will have all the same problems as everyone else did. Wow, why cant these places be put out of business so naive ppl like myself do not get scammed? I am so angry at myself right now. I am out of work now due to health reasons, so I thought Id order some inexpensive clothing till I get on my feet again. Every cent I have is precious to me. I might as well just took dollar bills and threw them outta a window. Disgusting.
Dear Rosemary,
I want to We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Would you mind telling the order number and we will fix this for you?
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.
Best Regards
Customer Service
I ordered a top from this website TWO MONTHS AGO on September 2nd and I still haven't received anything in the mail and no emails regarding what happened. This is ridiculous. I'm going to see about getting refund from PayPal for all this trouble.
Dear Peyton,
I want to start by offering a personal apology to the customer affected.
Please provide the order number or tracking number we will issue the shipping status for you.
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.
Best Regards
Customer Service
This website is a total scam. I order twice and got nothing till the date. I order on sept 6 2015 and it's currently Nov 2 2015. THIS IS A SCAM. Wish they could at least answer their phone.
Dear Jacqueline,
We wish to let the customer know that we are extremely sorry for their disappointment.
Would you mind telling the order number and we will check this for you?
We are always here to help:
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
If I could give them a zero, I would. I placed an order September 22, I just received it today November 2. After I filed a dispute & requested my money back. Item had no tag inside, for size. Material paper thin, item cheaply made. My daughter is 5'5,126 lbs, A cup. I ordered a large, item appears to fit like an extra small/small. My daughter is very disappointed. I have put in another dispute, I want my money back. PayPal should no longer allow this company/man to do business through them.
Dear Centa,
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Please provide the order number and we will fix this for you.
We are always here to help:
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
Never got my item and never got refunded. Hassan from customer service asked me to wait 45 days and resolved dispute on Paypal but they lied... no dress but they took my money. Pls be warned! They get 0 for liars n thieves!
Dear yara,
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Would you mind telling the order number and we will check this for you?
Contact our customer service in this link and we will always there to help
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
I ordered a dress and a shirt early september. Never received either one. Thank goodness for PayPal who is now getting my money back.
Dear Amanda,
We are so grateful for this feedback. It means a lot to us.
Please provide the order number and we will send the shipping information to you.
Or contact our customer service in this link
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
Check this blog out
http://nastydressbeware.blogspot.com/2015/11/i-was-customer-and-i-got-ripped-off.html?m=1
I made it last year for the same purpose. Check in Facebook BuzzFeed Style Video Sketchy retailers are scamming women into buying cheap clothes
Read more here: http://bzfd.it/1Neklb9
All you "rep" from these sites, don't bother asking me the order number to "fix" the issue, in which "you" can't fix... and if you actually replied to this, that means your are just an automatic machine responding, not an actual person... Everyone please be aware...
Dear Maria,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
Please telling the order number and we will fix this issue for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best regards,
Customer Service
I ordered a dress and a coat on 10-20-15. When i placed my order it said it would be here in 7- 10 days. I did not get a right trcking number for my package. Bought these things for a wedding. Now i can't get in touch with anybody to find my order. No phone number listed. Then i read the reviews and nearly crap my pants. This is ridiculous.
How do you expect to stay in business if you treat your customers like this? I want my items i ordered or you need to refund me my money!. Sounds like a news story, i can see it in U.S.A. TODAY, or Good Morning America! Not a happy person right now!
Dear Alicha,
We want to say thank you for providing us with important information about your situation.
Would you mind telling the order number and we will check this package for you.
Please contact us in this link and we will always there for help.
http://www.nastydress.com/contact-us/
Best regards,
Customer Service
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
Dear rain,
We are NOT a fake. We really do not need to risk our reputation over a single order.
Would you mind telling the order number and we will check this issue?
Or you can contact us in this link http://www.nastydress.com/contact-us/
We will always be there to help.
Best Regards
Customer Service