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NastydressReviews 988

1.9
nastydress.com

Nastydress Reviews Summary

Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.

service
80
value
78
shipping
79
returns
54
quality
71
Colorado
1 review
7 helpful votes
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Very worried...
November 22, 2015

I made a couple of orders here in the past week or so, now I'm seeing the reviews. The emails I have recieved show only a couple of items shipped out, like another review I got a picture of the package, but I see no shipping info. Now I am worried, I don't want to sit around and wait and I don't want to get stuck with crappy product that doesn't even look like what I ordered. If either of these happen I'm going to fight like hell to get a refund, and I will go over the company's head to have charges from the company reversed. So I guess we will see how things go...

Date of experience: November 22, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Wendy,

Can you please provide the order number and we will send you the shipping information?
Any questions you can contact us in this link and we will always there to help:
http://www.nastydress.com/contact-us/

Best regards,
Customer Service

New Zealand
1 review
4 helpful votes
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Useless
November 22, 2015

I can't even post a question on here as it won't let me register. Have been waiting over a month on delivery. Have been ignored on Facebook and instagram please email me *******@gmail.com ref number - R*******CN order number - J**************

Date of experience: November 22, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Shannon,

We have shipped your order out on November 8.
Please check the shipping status in this link that shows your package is delivered.
http://www.17track.net/en/
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Wyoming
1 review
3 helpful votes
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Fraud
November 22, 2015

I ordered and paid for items from this rip-off Company. Not only did I not receive my items, but now my credit card number has been stolen. No coincidence I am sure. Stay away

Date of experience: November 22, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Brad,

We have shipped your order out on November 17.
Please check the shipping status in this link
http://www.dhl.com/en.html
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Pennsylvania
1 review
1 helpful vote
Follow Sam F.
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Pinterest has tons of cute clothes that are pinned, all linking back to nastydress, I was going to put through an order but wanted to google the company first. Thank goodness I did! I am taking your words for it and WILL NOT be ordering from this company.

Thanks for all the warning ladies! Let's hope BBB shuts them down sooner rather than later.

Date of experience: November 22, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Sam,

We are sorry that we are handling every problem it caused.
We are always here to help to fix all the problems.

Best regards,
Customer Service

North Carolina
1 review
3 helpful votes
Follow Erica B.
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Stay away! I ordered two items and neither look like the pictures shown. They are replicas from other boutiques with crap quality material! Also, it look a month to receive my items! Total disappointment!

Date of experience: November 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Erica,

We want to say thank you for providing us with important information about your situation.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Canada
1 review
1 helpful vote
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Scammers
November 21, 2015

I placed an order on oct 25 and was told that my order was being shipped out oct 27 and I never received any of it! I order a lot online and never been screwed over like this before! Everyone I kno will be told never to order from this site! I just hope receive my order one day!

Date of experience: November 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Stephany,

Your package is transiting now and we have arrived in your country and hope you can receive it soon.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

GB
1 review
1 helpful vote
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Nasty quality
November 21, 2015

I had ordered some wear with Nastydress. Quality horrible, no match to picture at all. Can not return them. Waist out money

Date of experience: November 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Jovita,

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

California
1 review
10 helpful votes
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I recently placed an order for the "Stylish long sleeve asymmetrical solid color women's coat" and the "Elegant Gray Slash Collar long sleeve pullover knitwear for women". The item pictures on the website and descriptions made the items sound decent. I wasn't expecting Nordstrom quality products, but figured I would give it a try because of the cheap prices and how cute the items looked in the pictures.

I paid for expedited shipping so that I would receive my items faster. I was APPALLED when my order arrived. There was no sort of invoice or order slip, and the items were shoved into sealable plastic bags with that had a sticker with a barcode and item number.

The long coat was a faux suede-like polyester material, with unfinished seams on the sleeves and bottom of coat. There was NO tags attached or any sort of label sewn into the piece.

The sweater felt like a terrible "turtleneck" and also had unfinished seams on the sleeves. There was also no tag attached or any sort of label sewn into the piece.

I am now dealing with customer service - I had to send pictures and am now waiting on a response. I fully believe this company is using photos from other companies and then sending horrible quality "replicas" (if you can even call them that) of the pieces.

I have already spoken with my attorney's office in regard to this company! Obviously I am not the only person with complaints - I can't believe they are still in business.

**The photos I have attached, the photo on the left is the one from the website - the one on the right is what I received.**

Date of experience: November 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Laura,

Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Illinois
1 review
0 helpful votes
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Scared
November 20, 2015

I saw all their cute clothes and decided to order 4 things tonight. Now reading these reviews I'm scared to not get my clothes.

Date of experience: November 20, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Lisa,

We have shipped your order out on November 22.
Please find the shipping status in this link:
http://www.dhl.com/en.html
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

California
1 review
1 helpful vote
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I order three things on September 13th and never received them. They told me more than once to verify my address and check with the post office. Then after it had been a month and a half, they said give it until november 16th. Still nothing. I asked for my money back. Will see how long that takes or if I even get it. I will report this to the better business Bureau and whoever else I can if I don't get my money back! Very dissatisfied and disappointed!

Date of experience: November 20, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear patricia,

Our collegue is handling this for you.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

California
1 review
16 helpful votes
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Don't Screw Me Over
November 19, 2015

My name is Noel Tarifi, and I just placed an order for 4 dresses; unfortunately I did not read this until after I made the purchase. I chose expedited shipping and the turn over rate is 3 days. So I expect my clothing here by next week. I am letting you know now, Nasty dress, dont mess with me. I want my clothes to look exactly like I ordered them and I want them on time next week.

Date of experience: November 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Noel,

We are sorry that we have well prepared your package and received the message you told us that you need to cancel it.
We have full refund to your account and please check it soon.

Best regards,
Customer Service

GB
1 review
2 helpful votes
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Not as described, one of five ordered. All the same level of completely poor quality. Same 'nasty' quality of nylon, tacky fabric. I complained to customer services, who asked me to send back all the goods at my own expense, with the promise of reimbursement. I did some months ago. Still not yet got my money back.
Appalling service, appalling product equals appalling company!
Do not order anything, you'll be sorely disappointed and out of pocket!

What a surprise!
Nastydress have contacted me, thanks to this site. I have once again asked for my money back, including postage of £16.35. I won't hold my breath.

Date of experience: November 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Syrene,

We would be grateful if you could please continue your communication with us in your support ticket, so that we can work together to reach an acceptable solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Best regards,
Customer Service

GB
1 review
2 helpful votes
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Crappy dress
November 19, 2015

I ordered a dress from this site and received it with in 3 weeks, but it was nothing like the picture. Another 1/2 yard in it and would have covered my arse and i'm only a size 10. I have ordered Items from other cheap sites and had no problem and were better made, this is why I started making my own clothes, this site should be called Crappy dress so lesson learnt..

Date of experience: November 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Karen,

Thank you for taking your time to write your review. We really appreciate the feedback.
Can you please provide the order number and we will fix this for you?

Best regards,
Customer Service

Canada
1 review
2 helpful votes
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Panicking about order
November 18, 2015

I literally just placed an order and saw these reviews and am now swallowing hard! Ugh. I wish I had seen these comments before placing my order! I don't have a lot to spend on Christmas gifts and thought what I ordered would be both here in time and my sisters would be happy. Feeling duped already

Date of experience: November 18, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Tanya,

Thank you for your order.
We have put your order on hold since it didn't ship out yet.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
We can cancel it for you, please let us know your decision.

Best regards,
Customer Service

Arizona
1 review
4 helpful votes
Follow Rachael S.
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My order took a month to arrive after choosing 7-10 day shipping, and I only received 2 of the 3 items I purchased. Both items are EXTREMELY poorly made, I mean bad. I bought 2 nighties and and a pair of lounge pants, the pants have a hole in them and look like they are made from bathing suit material, and the one nightie I received is probably made from panty hose. Its straps are literally made from ribbon that you would use for wrapping presents. They also look VERY different then the pictures online. Never using this company again. It's laughable how horrible these products were lol

--UPDATE--

After filing a ticket complaint on the website and asking for a refund of the item I never received, they refuse to help me because it "already shipped" (almost a month ago) and they won't reply to my email about wanting a refund. I ordered all of my items on October 20th, the money was taken out of my account immediately, but some of my items weren't even placed on order until a week later!

Needless to say this company is a SCAM and they do not care about customers whatsoever.

To the "Customer Service Rep" from the company who responded to this complaint, why even respond to my complaint, or any others for that matter if you won't help? Lying to try and make a company sound legitimate is pretty low...

DON'T ORDER FROM THIS COMPANY OR ANY OF ITS AFFILIATES! THEY LIE AND STEAL!

Date of experience: November 18, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Rachael,

We wish to let the customer know that we are extremely sorry for their disappointment.
Please see the reply in the ticket that we are handling this.
We have shipped your third item out on October 26, hope you can receive it soon.

Best regards,
Customer Service

GB
1 review
1 helpful vote
Follow Corallinea B.
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Cheap, no material, no style. I even could not give the dress to charity as it was ugly and terrible! Straight from the box to bin! Do not buy it, very bad!
Doesn't get any worse than this. Stay away!

Date of experience: November 18, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Corallinea,

First, I want to offer my sincerest apologies to you for the issue.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Oklahoma
1 review
2 helpful votes
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They sent me a shipping confirmation with the picture of a package sitting on the scale, so it makes you believe that it is your package right there, getting ready to deliver. Well upon zooming in on the pic, I see the date on the package is months prior to when I even placed my order. I ordered Nov. 5th and am not surprised I haven't received it yet, but IF I do receive it, I am expecting low-quality, wrong-sized clothing, based on these reviews.

Date of experience: November 17, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Whitney,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Please provide the order number and we can send you the shipping status.
Or please contact us in this link, we would love to fix it.
http://www.nastydress.com/contact-us/

Best regards,
Customer Service

California
1 review
5 helpful votes
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Suck
November 14, 2015

I order a dress a month ago and still NOTHING can't speak to anyone it ridiculous... SCAM DON'T BUY ANYTHING

Date of experience: November 14, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Ashliegh,

We have shipped your order out on October 27.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

GB
1 review
6 helpful votes
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Cheap and Nasty
November 14, 2015

I was very surprised that my order was delivered within 10 days but when opening the package I was disgusted with what was inside 2 shirts that I bought for my 21 year old son will be lucky if they fit my 7 year old nephew and also looked nothing like they were online. Nasty by name and that is what they are supplying very cheap and NASTY clothing.

Date of experience: November 14, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Ann,

Thank you so much for informing us about your shopping experience.
Would you please providing the order number to us that we can check this issue?
Or please contact us in this link:
http://www.nastydress.com/contact-us/

Best regards,
Customer Service

California
1 review
6 helpful votes
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Wheres my order?
November 13, 2015

One month has passed and still my order from nastydress has not arrived! Order date 10-09-15. Really not a good experience:{

Date of experience: November 13, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear eleanor,

We want to say thank you for providing us with important information about your situation.
Can you please offer the order number and we can check the package for you?
Or please contact us in this link:
http://www.nastydress.com/contact-us/

Best regards,
Customer Service

From the business

Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.


nastydress.com
Shenzhen, GuangDong, China