NastydressReviews 988
Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I have purchased an order, which are Christmas presents and still hadn't come down. Submitted tickets, the lot and no reply. This website should not be on the net!
I placed an order on NASTYDRESS.COM a week ago. I paid to have my order expedited (3 DAY SHIPPING TIME) and not only has it NOT shipped but I have not received ANY correspondence to the email I sent inquiring about my order!
The red flags should have gone off with me -- 1. "Phone lines are closed"! Really? What kind of ONLINE service doesn't have a PHONE NUMBER for their customers to call. Not only that, I called the number anyway and it was a MAGIC JACK phone line! Looks like they do their shopping online too.
2. "Submit a ticket and we'll respond within 24 hours" Too bad THAT is a lie!
3. "Chat with a representative" Really? Again? If you try to do that, you will be directed to "submit a ticket"
This is just ridiculous! DO NOT PLAY WITH PEOPLES MONEY.
I know I only spent $50 ish dollars but this has gotten me HEATED!
I am willing to spend whatever I need to in order to proceed with this legally!
It will be sooo worth it to me to see this company SHUT DOWN!
Dear Becky,
We would like to apologize for inconvenience that we cause.
We have replied to your emails with the order details, please check and reply to us.
Best regards,
Customer Service
My order is J**************. I am STILL waiting on an email reply and a response to my tickets (T*******970). I was asked for Photocopy of ID and CC, AFTER my card was charged. If it is anti-fraud procedure, WHY WOULD YOU CHARGE THE CARD BEFORE YOU COMPLETED THE ANTI FRAUD PROCEDURE?!?!? I cancelled my order that is ON HOLD, that has not been shipped, and I am waiting for a refund.
Dear Ben,
We regret for all the inconvenience that we cause.
We have replied to your emails with our resolution, please check and reply to us.
Best regards,
Customer Service
I did such a big mistake to shop from this website. I ordered 2 items 2 weeks ago and paid 15Dollars for extra fast shipping. They never shipped my order. I created 3 tickets asking the status, never received an answer. I think they are complete thiefs, a SCAM site. I think I have lost money already. I asked for a refund. You can also follow me on instagram:@tuppi.me
Dear Tugce,
We would like to apologize for inconvenience that we cause.
We have replied to your emails with the order information, please check and reply to us.
Best regards,
Customer Service
I put an order in on November 28. Paid the extra money for it to be expedited. They sent an email saying they shipped my stuff but when I called DHL to track the package they haven't received anything! They only thing done was the label was printed! Horrible company! I've put in tickets to find out why is still isn't shipped and still no response!
Dear Kati,
We would like to apologize for inconvenience that we cause.
We have contacted you by email with solutions, please check and reply to us.
Best regards,
Customer Service
The items are priced cheap for a reason. They are cheaply made, as in thin fabric and too small, not correct sizing. I wish I had read these reviews before ordering. It takes forever to get your order because it is obviously coming from the slums of the sweat shops industry! I'm going to attempt to ask for a refund and send my items back! The pictures are the best quality, not at all representing what you get! Plus an item was missing!
Dear karla,
We would like to apologize for inconvenience that we cause.
We have offered you solution in the email, please check and reply to us.
Best regards,
Customer Service
My mother made an order 9th November, this item was for a Christmas presents for my daughter. Despite sending 4 tickets she has not received any emails regarding the order and it's still showing processing on the site...
No one is ever on the live chat anytime through the day and the request ticket to actually voice my concerns never get answered... For a over a month when site states typical reply to emails ect 1 day. The phone numbers on the site don't work either!
I'm extremely annoyed as my mother had her heart set on this item as a gift... I want answers. I will be taking the poor customer service and lack of communications to the media to warn others about trading with this so called company.
I'm glad my mother had the sense to pay for said items through PayPal so at least she has a chance to get her money back, I think someone from the company should read the reviews that are left maybe then it may give them an eye opening to see that the public will indeed become the victors in this shoddy excuse for a company.
Dear Chezzy,
We regret for any inconvenience that we cause.
We have offered you solution in the email, please check and reply to us.
Best regards,
Customer Service
I ordered 21st Nov, paid for 3-7 days delivery and still waiting. Spent over £100. The first time I ordered the order was late but it did arrive, after my holiday!
The comments on here give me no hope of anything arriving.
Dear Irene,
We wish to apologize for inconvenience that we cause.
We have replied to your email with the order detailed information, please check it.
Best regards,
Customer Service
Placed my order 11/30 and paid an extra $10 to get my shipping in 5-7 days a couple days into my order the website still said processing payment so i sent an email and their responce was they wont be sending out my order sometime after december 15th so they just take your money with out delivering anything and now they wont answer any of my questions. After reading all these reviews i will probably just end up desputing the charges and contacting the BBB. This b. S. company has to be governed by someone
Dear jessica,
We would like to apologize for inconvenience that we cause.
We have already contacted you by email, please check and reply to us.
Best regards,
Customer Service
The dress smelled sooo bad. I was scared to try it on to make sure the size was correct. Sizing was fine, but very cheaply made which was expected. I still cant get over the smell. Even if I was it a million times, I dont know if I dare wear it. Why would it smell so bad?
Dear Kristin,
We are sorry for inconvenience or frustration that we cause.
We would like to resolve this matter for you, could you please message us with your order number or the email address registered on our website?
Best regards,
Customer Service
I ordered a shirt without thinking. The email confirming my order was blank as well as the one asking me to join their mailing list. I am going to dispute the charge with my credit card company and report them to the bbb as well as facebook. Facebook should not allow them to advertise on their site knowing they scam people
Dear TIFFANEY,
We are sorry for inconvenience or frustration that we cause.
We would like to resolve this matter for you, could you please message us with your order number or the email address registered on our website?
Best regards,
Customer Service
I placed an order over $200 and they never sent it! They are horrible to try to contact when you send them emails demanding your order be sent months after pacing your order. They are horrible thieves!
Dear Rachelle,
We would like to apologize for inconvenience that we cause.
We have contacted you by email with solutions, please check and reply to us.
Best regards,
Customer Service
I made a very large order 3rd November, these items are for Christmas presents!
I have not recieved any emails regarding my order and it's still showing processing on the site...
No one is ever on the live chat anytime through the day and the request ticket to actually voice my concerns never goes through due to an error... For a month? O and the phone numbers on the site don't work either!
I'm fuming as I had my heart set on these items as gifts... I want answers now!
I'm glad I paid through PayPal
UPDATE... I finally received a message from this company over a month later, it said... "Your items are on back order an will be restocked around 7-15 business days...
Something doesn't sit right with me an think this is another stall tactic, if my items don't come in this time, I will go through my PayPal
I still think this is a very badly established company an should be taken down!
My honest opinion...
Dear Tracey,
We would like to apologize for inconvenience that we cause.
We have already contacted you by email, please check and reply to us.
Best regards,
Customer Service
Where is my orders, i have been waiting and spent very much money on this site these are Christmas gifts, if i don't receive. I am going to report you to the to the us postal service if i don't receive my item before the 23 of December.
Dear Sharon,
We would like to apologize for inconvenience that we cause.
We have already replied to your email with the order information, please check and reply to us.
Best regards,
Customer Service
Im still waiting for three items from nastydress. Its been almost two months and have no way of tracking. I also am very unsatisfied with my coat that was sent almost two months ago but just finally got. What do I do to return it and get my money back and my money back from all of my things I havent gotten
Dear Rebekah,
We would like to apologize for inconvenience that we cause.
We have already replied to your email and offer you the solutions, please check and reply to us.
Best regards,
Customer Service
Complete Thieving Con-Artists!
A whole month after I placed my order and it still has not been despatched, no response at all to my many complaints. They have stolen my money and, going by all of these other reviews, thousands of others, PLEASE AVOID AT ALL COSTS!
How are companies like this allowed to get away with it!
Dear Gary,
We would like to apologize for inconvenience that we cause.
We have already contacted you personally by email, please check and reply to us.
Best regards,
Customer Service
They just asked me for a photo of my drivers licence and a photo of my credit card, you have got to be kidding, only the bank and government departments get that info from me, they say it's for checks against fraud. I have never been asked for this info online before and i am not giving it, something very fishy here.We are lucky in Australia as we have a government department that will pursue this matter and prosecute.
Dear brett,
We would like to apologize for inconvenience that we cause.
We have already contacted you personally by email, please check and reply to us.
Best regards,
Customer Service
I AM VERY ANGRY. MY ORDER HAS BEEN SHIPPED SINCE THE 3RD NOVEMBER 2015 AND I AM YET TO RECEIVE MY GOODS. WHAT IS GOING ON? I SUBMITTED TICKETS AND NO RESPONSE!. CAN A NASTYDRESS REP HELP ME HERE?
Dear Shanice,
We would like to apologize for inconvenience that we cause.
We have already contacted you personally by email, please check and reply to us.
Best regards,
Customer Service
Not only do you have to wait weeks for your order, when it finally gets here, it doesn't fit. I can barely get it over my head. I ordered the largest size available because I wanted to make sure it would fit. This sizing is not even close to American sizes. I'll never order again.
Dear MaryPat,
We would like to apologize for inconvenience that we cause.
We have already contacted you personally by email, please check and reply to us.
Best regards,
Customer Service
This company just sends automated responses when you complain where your items are! Tried to go through complaints procedure same response over and over again.
I lost £20 but please don't get caught out AVOID at all costs.
Only wish I had read the reviews before buying,
By the way if you type in Google the EU telephone number it comes up as Western Union and we all know what that means!
Dear Connie,
Thank you for your recent comment, we apologize for any inconvenience that have caused.
Can you provide us your order number? Since the one you provided is imcomplete. Or please contact us at http://support.nastydress.com/?lang=en with sj+order number+your concern.
Looking forward to hearing from you.
Best regards,
Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Georgina,
We wish to apologize for inconvenience that we cause.
We have contacted you with the order information, please check and reply to us.
Thank you for your kind support.
Best regards,
Customer Service