NastydressReviews 988
Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
Although my clothes took a long time to arrive, and arrived separately despite being ordered together (which worried me), the items are exactly what I wanted and in good condition. I've ordered four things and am perfectly happy with them.
Ordered a corset, good quality, a bit smaller than needed (even ordering a 2x) I wear a "large" but ordered 2 sizes bigger bc of size conversion chart, I can adjust lacing in back so not a big problem, it did take several weeks to receive... used paypal since a tracking # wasn't offered... good quality made product!
Placed my order las month, there no costumer service calls, they send a "tracking #" that doesnt seems to get you anywhere, it amkes us feel like be have been ripped off
I ordered on 11/26/15 my order has been processing since then submitted a ticket to see what was going on they state they will get back to you in 24 hours well I submitted a the ticket on 12/5/15 and still no response
Dear andrew l.
Thank you for your feedback.
Please rest assured that you package has been shipped so long ago and we will contact you to confirm the status.
Thank you for your understanding.
Kind regards,
Customer Service
I cant seem to get through to anyone regarding my order. I ordered 3 items but have only received 2 of them, which money has been taken out of my account for all 3! Also, one of the pieces of clothing has a brown stain on the back and when taken out of the bag smelt damp and dusty! Very unhappy with the service I have received and would like someone to contact me ASAP as I cant seem to get through to a single person! The customer service is absolutely awful and will not be ordering from here again. My email address is *******@hotmail.co.uk if anyone would care to contact me from the customer service team. Have no order number.
Dear Leanne A.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy
http://www.nastydress.com/warranty-and-return/
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience.
Kind regards
Customer Service
I placed my order over five weeks ago and NOTHING. I Submitted a "ticket" over a week ago and NOTHING. I have contacted my credit card company. They should be investigated.
Dear Anne Z.
Thank your for your message.
We very much regret issue and fully committed to resolving it to your satisfaction.
I have followed up your case and our team has solved it for you in the ticket.
Thank you for your support and patience.
Kind regards
Customer Service
Im requiring about my package I just want to know my status and nobody to contact I paid for express and still nothing disconnected magic jack # called dhl and they said nothing from them and to look at the reviews im so pissed right now I just want what I paid for or my money back I have a trip im going on in a week and my money is what I need or what I paid for
Dear kay m.
Thank you for your feedback.
You package has been shipped out long ago and we will contact you to check the status.
Thank you for your cooperation.
Kind regards
Customer Service
Received my coat today, which i'm really pleased with.It did take a while to receive as it came from china, and it always takes that long. They also sent me an email to say when it was dispatched. Very happy, thank you :)
I've had a terrible time trying to get a status update on my order. I paid for this over 4 weeks ago and still nothing and no status update. It is impossible to submit a help ticket and the phones do not work either. This company seems to be scamming people and should be investigated.
I'm disappointed. There were several items on the website that I liked and would've purchased.
Dear De,
We wish to apologize for inconvenience that we cause.
We have sent you an email with resolutions, please check it and reply to us.
Best regards,
Customer Service
I made an order on November 25th and have not received any shipment info... I ordered this as a Christmas present. I loved this site and wanted to order more things. My order number is JJ**************. Did I just not receive a shipment email and it is coming or what? The money was taken out on the 25th.
Dear tea,
We wish to apologize for inconvenience that we cause.
We have sent you an email with your order details, please check it.
Best regards,
Customer Service
I paid for faster shipping and still nothing. I need it for tuesday
Dear Matthew,
We wish to apologize for inconvenience that we cause.
We have sent you an email with your order details, please check it.
Best regards,
Customer Service
Only getting 5 stars so people can see this. Worst service I've ever received. Half my order was missing and when I tried to contact them they have been ignoring my emails and messages and when I asked to return something in an email still no reply. Worst service and company I have ever felt with. Don't shop with this company
Your company sucks... I cannot find a way to contact you and I have never received my order... you regret causing frustration, but you don't fix things... I can't even contact your company! Order # JJ************** with supposed tracking number of LS*******CN... my email is *******@yahoo.com Deborah Roberts I paid and I have NOTHING to show for it!
Dear Deborah,
We wish to apologize for inconvenience that we cause.
We have sent you an email with resolutions, please check it and reply to us.
Best regards,
Customer Service
I ordered a jumper but I got somthing completley different. It wouldn't even be useful for a cloth to wipe the floor. PLEASE STOP SENDING PEOPLE SOMTHING THEY DON'T WANT. I want to give it back but i have to pay for it. Why do I have to pay for somthing I dont want. PLEASE GIVE BACK MY MONEY.
Dear Agnieszka,
We regret for all the inconvenience that we cause.
We have sent you an email with our resolution, please check and reply to us.
Best regards,
Customer Service
I never got my order and they dont care dont buy from Nasty dress
Dear Thais,
We regret for inconvenience or frustration that we cause.
We have replied to your emails with resolutions, please check it and reply to us.
Best regards,
Customer Service
Item was bought on nov 25, it was "shipped out" or sent out, yet it's dec 10 already, and still the item is "on it's way to its destination"
No costumer support has been provided, no updates
EVERYONE STARS NEGATIVE FEEDBACK!
And Nasty dress, i dont want your stupid respones of
Dear so and so
Sorry for the inconvenience
We have replied to your emails to get in contact bla bla.
Actually find a solution for all of us.
Dear Abraham,
We really cannot apologize enough to you for this problem.
We would like to resolve this matter for you, could you please message us with your order number so that we can check your order for you?
Best regards,
Customer Service
I ordered a item on 11-28-15 my order number is JJ************** my reference number is SGKEN*******668. I HAVE NOT RECEIVED MY ORDER. SENT MY ORDER OR SEND ME A REFUND... I CAN'T LOGIN TO CONTACT ANYONE. N
Dear Tamikayeahitsme,
We regret for inconvenience or frustration that we cause.
We have sent you an email with the order details, please check and reply to us.
Best regards,
Customer Service
I purchased an item on Saturday 12/5 and paid extra to ensure I would have it in time of when I needed it and still no movement on my account. I am not feeling good about me having it on time after reading these reviews.
Dear Kerry,
We regret for inconvenience or frustration that we cause.
We have replied to your email, please check it and reply to us.
Best regards,
Customer Service
This company is a complete scam, they are sending generated reports to everyone, acting like a concerned company, they are sending out cloths that are of the worst quality you have ever seen. The pictures they advertise are of completely different items, stolen from other sites around the internet. Hundreds of women aren't even getting their orders. They advertise as numerous different companies, such as Nasty Dress, Rosie Gal and others.
Hundreds of women are getting scammed by them, they often don't even get their cloths, and when they do they wished they hadn't bothered. I was one of them. This company needs to be investigated and banned from Google, urgently, they are advertising all over Facebook, and should not be aloud to trade. They are clearly breaking copyright laws as the clothes they advertise are not there own pictures and certainly not what you get.
This company is trying to make out they care about their customers by responding to bad reviews...! They are still a scam do not be fooled by any of this they do it a lot... their clothes are only fit for the bin... the images they show are stolen from other authentic companies and are not even their own images... Do Not waste your money with these scam merchants...! They should not be allowed to advertise on Google of Facebook... someone should close them down they are thieves and scammers...!
Dear Emma,
Thank you for your recent comment.
We feel sorry for what you had described.
The order number you had provided to us is invalid, and would you mind to check your acocunt and provide us the correct one?
Looking forward to hearing from you.
Best regards,
Customer Service
I have placed an order through this website but did not get any email notification about my items being shipped or whatsoever. Can someone at least get back to me. *******@gmail.com
Dear nadian,
We wish to apologize for inconvenience that we cause.
We have contacted you with the order information, please check and reply to us.
Best regards,
Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear jose m.
Thank you your feedback.
First, I want to offer my sincerest apologies to you for the issue.
Please rest assured that we will contact you to help to solve your problem.
Thank you very much for your understanding.
Kind regards,
Customer Service