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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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The Customer support representative was very professional. MyUS is a wonderful and great shipping forward agency.
Very good.
Roderick assisted
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I used the live chat service to quickly chat to MyUS to try to fix an issue caused by the sender of my package. I chatted to Edrian who was absolutely amazing - went above and beyond to make sure that everything was right and then fixed the issue for me there and then. An absolute credit to the company!
RODERICK, HE REALLY HELPED ME IN UPLOADING MY PURCHASE DETAILS. HE MAKES MY FIRST TIME EXPERIENCE WITH MyUS A PLEASANT AND EASY. WILL DEFINATELY USE THIS SERVICE AGAIN.
Actually you are good but still not the best, I am not very happy in my experience with MyUs
Because I have to send many of e mail to fix many problem in every deal.
And that's what I found it in my experience:
1- no fix shipping price > as my current period (see last mail).
2- Updating the suite is very slow.
3- customers service all time asking about screen shot ( they must know them job without screen shot).
4- good shipping rate with heavy but still expensive with light.
5- very slow in contact and Email replaying.
Great fast service.
This is my 3rd shipment and I highly recommend MyUS.com.
Thanks a million Zyrra for your great assistance
I was confused about future charges to my account and about what customs I would pay and Roderick was very helpful and polite. I now have a much better understanding of how MyUS works.
Roderick was a great help! I had an issue with billing on my account, but he was quick to respond and help with the issue which ended up being and error on my side.
I've used MyUS.com for over a year now and I've found their service very convenient, especially for customers like me who are outside the US. Colleen was very helpful in arranging special shipment.
I had some questions about the status of my package. And chat support person, Roderick, understood my conditions and resolved my problem.
MyUs has the best service I have ever used. I tried Aramex and its such a nightmare. Darazel has been always helpful and professional. I will never again try other shipping services from USA to RSA, I have learnt the hard way. MyUS is the best.
I really appreciate Ms. Darazel for her support and service, she helped me a lot when i chatted with her today, all the best and keep up the good work
My experience with myus goes back more than 10 years now and they never disappoint me I actually recommended it to all my family and friends, they feel the same
Thanks Mr Jaffer - all sorted and very helpful. Couldn't work out how to adjust and get the pics so thank you
Would like to thank Pedde Jeff for his amazing support in resolving my issue in such speed and smoothness
I had problem to ship all my items, I found difficulty, So I chatted with Pedde I got full support and explanation, I appreciated his help and support, you deserve 5 stars Pedde, Appreciated
Great supports and good communication.
Solve problems quickly.
I'm very happy with MyUS...
Quick response and clear answers with LiveChat Support, i do thanks Christine Mae for the effective support ontime.
Christine Mae. She is the one who helped me via live chatting. She saved me from spending to much money on sending separate shipments by mistake. She is very helpful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize if our service has been unsatisfactory. We will make sure to improve on those points you listed so that we can suit your shipping needs.