MyUSReviews 5,288

The system charged me more than the number it was supposed to be charged.
Ronnaren helped me with the case, very patient and helpful.
Case number ******* was opened to refund me.

Hopefully i will get the money back without issues.

Edrian was very helpful today assisting me with access to my account. She was polite, clear and focused. She resolved my access query very promptly. I will continue to recommend MyUs.Com to my friend and relatives.

Thanks Roderick. Helped me find my package that hadn't yet arrived. It's great being able to contact staff despite the time differences.

Great customer service, very quick and thorough! Thanks to Edrian, who was very capable, friendly, and helpful.

Thanks a lot Roderick for your great help in my special shipping case - i happy to get my goods finally!

The online executive I chatted with by name Roderick was spot on and know his Onion as he was sharp to spot why I could not create a shipping request then escalate and still reached out to me via email when it was resolved it was amazing!
Thank you Roderick!

It was very smooth to talk and discuss my issue with Edrian. The problem was solved very quickly without any hassle. Thumbs up champ.

Very co-operative, very responsive and a very positive outcome. The person who helped me was Edrian. Thank you again__________

I think the one who called Roderick is the super fastest computer ever
Good luck,
Thank you so much

I am just start shipping with MyUS for first time. The Colleen agent is very friendly and nice she helped me

Thank you very much The response speed and reaction is very excellent
The response speed and reaction is very excellent

There was an issue with an empty parcel being delivered and both Colleen and Emma kept me informed of the issue and sent me a picture to show the detail of the issue.

Colleen Anne C. Has provided excellent, and professional customer service in revising the proforma invoice which initial item's value was wrongly provided by the eBay merchant.

Michael was so kind and helpful within less than 2 min my issue get solved, I believe on people make different and this quality of services will never find this days... Thanks Michael and wish to see you again

John Nasser was extremely helpful and answered all our questions perfectly. It's important to find a company with good customer service, and John was excellent in the way he helped us. Thank you.

Very helpful and polite costumer service. I got help changing the value of an item. Pedde Jeff was very nice and helpful, which I highly value.

I would like to rate Keziah she is excellent with her work and patience to listen and give right answers. Keep it up Keziah

Needed information regarding shipment to Japan. Thorough service and very professional. John explained everything I needed quickly. Thank you

I had an issue to add my visa card and make a verification, I made a live chat with the customer services and the guy was very helpful and he spend more than hour trying to fix and he did, his name (John Nasser).
Thank you