MyUSReviews 5,288

Very fast response and Roderick was pleasant and professional throughout the conversation! Will 100% recommend to friends overseas to use MyUS!

They answered all my questions and helped me out. Special Thanks to Edrian for extended support. Great Company

My US rep Zyrra was very prompt and helpful in rectifying my case. MyUs shipping service is overall very efficient... I have no problems using this company.

I had a big problem with a package in my suite that had no sender address. I tried to contact the seller with no answer at all. So i contacted the online service of Myus and finally got it fixed by Roderick. Manty thanx to him. He saved my friends wedding

They have good support team 24 hr/7 days actually i got some delay in delivering my shipment to Iraq by DHL, but MyUS support team made good follow up for the case specially Neil Andrew who contact DHL to solve my case.

I had a problem because the merchant forgot to mention my suite number, but customer service were helpful and resolved this issue asap, the Server's name was Michael, I highly recommend her

Excellent, solved my issues immediately.
Very Happy with the service, will recommend to family & friends

Had a problem with quantities wrong when filling out values
Michael spoke to me on chat emailed invoice and fixed problem straight away definitely a great help as I am in Australia

I orderes a set of rims consisting of 4 packages.
I would like to combine these for shipping abroad.
Unfortunately I just had a basic account, so all packages would normally shipped out one by one and straight away.
I hat a chat with Ronnaren. Changed my account and cancelled the shipment. So now I can wait for all packages to be in my suite and have them shipped out combined.
Excellent service.

Great customer service! Their chat is awesome, just chatted with Roderick who was very helpful and helped solve my issues very quick. Also I forgot to ask some questions so I chatted with Ronnaren who also was very helpful and kind. Excellent customer service!

I had a problem with one invoice covering multiple packages and spoke with Michael on the MyUS chat line. Michael was very helpful and courteous. He has passed my problem on to the 'team' at MyUs... and I am now waiting to see if they can resolve the issue

They are willing to take any Questions any time, very helpful and friendly, much appreciated service, also Michael replied to all my inquiries professionally looking forward to use their services more.

Very friendly, very helpful, he did fix all of my problems and im very thankful for him he did help me in the batteries problem it was in review for a very long time and i was worried i didn't want to discard them so he did help me to return them to the seller in amazon and he explained to me why light stickers are saying that they are 1.9 pounds...

Had a problem with a package that had been delivered and signed for according to DHL tracking, but hadn't arrived in my suite. Pedde Jeff was most helpful and sorted things out quickly. I'm very happy with the level of service I got.

John Benedict was the support staff on Chat and was professional in manner, informative and answered all my questions regarding my questions. I was very happy with the service and support. It was an excellent learning experience. Thank you.

I had ordered some goods from Amazon, but 1 item was damaged.
Dorothea from MYUS.com helped me process my return to Amazon.
She was very helpful,
The whole process was stress and pain free.
Thank you Dorothea.

Good service, I've been assisted to solve a problem by Micheal and all went smooth
I was proposed a alternative to what I've decided to do and this alternative was a great suggestion.
Thank you

Dorothea assisted me wonderfully with my request and my issue was quickly resolved. MyUS has the best services and best customer representatives that take really good care of customers. I would recommend them to anyone who wants to buy stuff online from the US. Their service is impeccable.

Customer service agent Peddie Jeff quickly attending to my issue while we were on the chat. Solved in less than 5 minutes