MyUSReviews 5,288

I needed help with the MYUS system. They support guy Edrian was very nice. He has access to the system and did the changes I needed on my account. He was not a Robot. But a really nice guy with ALL THE ANSWERS! Fast Service. A++

Colleen Anne C. Expeditiously solved a problem I encountered when I accidentally placed the wrong value of my item needed for shipping. Many thanks. She displayed excellent customer service.

Michecal help me and suggest to change to free membership instead of closing my account. And that solve my problem in taking money from my credit card

Michael help solved my queries and troubles efficiently. I genuinely appreciate his help. Thank you again Michael!

John Benedict found the missing package that I've been waiting for for a couple of days now which was sent accidentally with a missing suite number.

Colleen Anne C corrected an input error for me in a timely fashion! I was glad for that, as it could have held up my shipping request if it wasn't dealt with quickly.

John Benedict was very helpful. I changed the credit card details and then readded it.
He easily told me about the steps.

Good day... i have placed a claim due to a missing item on the package i received and to say that i was very well assisted by your employer Mr. Ronnaren on the Chat Option. Really apreciated the assistance provided. Keep it up :) :)

Ronnaren,

Thanks for your Help.

Thank you for the cordiality and quick resolution of the matter.
Thank you MyUs.

Thanks ronnaren doe your support. Outstanding!
She helped me with my shipping request, she even waived some necessary fees

I was new, and had some questions concerning my shipment. Colleen Anne enlightened me very professionnally.

Michael was a great support for me in getting the benefits of Master Card holder although this was not added before

Thanks a lot Michael and MYUS team

Pedde Jeff helped me update an invoice that was too long. Thank you so much. The service you provide through chat makes the process so much easier.

Great help from your agent. Raddario I think was her name. The chat closed immediately so I couldn't confirm her name. She was super though.

Its was positive, the agent was fast and able to help me with my issue. No complaints. I will most likely use the site again

Roderick was super helpful and resolved my issue very promptly. Thank you MyUS v

Great customer service by Roderick, I'm very pleased with myus.com shipping service. I will return here again!

I had a problema updating my payment method, but once contacted MyUS through live chat, the helped me solved it without delaying. Thank You very much Roderick.