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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Painless, accurate and amazingly efficient. I had some issues but this was resolved over live chat, and very grateful. Technology sometimes has its benefits.
Ronnaren was very Patient, Kind, super Respectful and Helpful with all my requests. She deserves all the best.
A BIG SHOUT-OUT to HER... And many THANKS to MyUS for recruiting such a wonderful Customer Care Staff like Ronnaren...
And thank you again!
I do really appreciate it!
After registering for MyUS, I lost my password and couldn't log in. However, the staff member, "Abubaker", answered my inquiries in English slowly and kindly and solved the problem. I am very grateful to "Abubaker"!
It was cordial to the point and fast and was asked specific question to make the process faster and pleasant
Evrything was done very professionally. Very quick to reply. 100% satisfied with the service and will certainly recommend to my friends.
I would really like to thank Ronnaren for going beyond the call of duty to assist me with the shipment of my package. If the leaders of your company don't recognise your truly kind attitude towards customer service theres 2 people that do
God and myself
Stay blessed Ron you are what one can call the ultimate service agent
Great job - he answered my question but also resolved the issue on his end about my account. Thanks again!
I had a talk with Ronnaren about my missing package. Everything went smooth. Problem solved. I'm very happy.
I wanted some info on my package and i got it straight away, really happy it was so fast. His name was John Benedict
Thank you John Benedict for the effective feedback! It was right on point, and provided me with an efficient alternative solution. Also action was taken in a prompt and fast timescale!
Had problems with the app not letting me send shipping request and the problem was sorted out efficiently by Ronneran.
John Benedict greet me nicely and asking me about my problem. I get stuck to cleared my payment for the shipment. Then i trying to contact my card issuance bank to get the payment cleared. After a while I've decided to use feature "Pay your balance" on My Suite and suddenly the payment successful. Then I've asked john to check whether the payment was really cleared, after a moment john said that everything was good to go. I'm so glad that everything settle. Thank you john cause assist me since this is my first shipment.
Well done Colleen - you have made things very easy for me
Very happy at the speed and the pace at which you all work
Peddy Jeff very professional and he is awesome, my US. Has nice employees like Peddy Jeff very helper and quick answer
Everything in myus is smooth. The contact assistant Pedde Jeff is pretty friendly, and he proceed the thing quickly.
Had a checklist of questions and issues that I needed sorting out and the representative John Nassar was very patient and helpful. I got everything dealt with completely and professionally. Very satisfied.
Have been using MyUS for a while now and never had any issues. Delivery is on time and items are well packed. Customer Service is also great. Had an issue with a Merchant not typing out my complete address and Edrian from Customer Service quickly tracked down the package and direct it into my suite. Very Satisfied and highly recommended forwarding company.
I had a very good awesome expereince with Pedde Jeff,
He almost resolved all my problem.
I am very impressed by him,
Generally i didn't receive such nice help.
But i must say he is awesome.
I am new here and He is really patient and helpful to solve my question.
Actually, He is good but your company interfaces so difficult to use and plus I do not think it is a good idea to force the customer to write 100 words?!
Great response
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Great response
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members