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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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What a friendly and patience men!
Roderick ist ein sehr zuvorkommender freundlicher und kompetenter Mitarbeiter mit viel Geduld und gutem Wissen. Er hat mir sehr geholfen und ich hatte vorher so Angst vor diesem Chat wegen meinem schlechten Englisch... ich habe umsonst geschwitzt... es war so perfect and he is so awesome
Roderick helped me reset my password, he was fast and very helpful.
A WARNING to all MOC/MISB Collectors!
Never use MyUS.com for shipping MOC collector figures!
In this video you see how they killed a 200$ vintage MASTERS OF THE UNIVERSE - MINT ON CARD figure from 1985: https://youtu.be/81RUPOwAj2E
Myus.com has been told that this rating, social media posts in every toy collector group on this planet, Google rating, etc. will happen if they dont take their responsibility and pay for the damage their employee Madison did to my purchase. They said no. They said they didnt destroy the figure, just the bubble and backcard with print and artwork. They dont care about that 200$ price is just because of the Mint conditioned bubble and backcard. Because this is not secured in their company policies. (no joke!) All my and their communication is transparent shown in the video to prevent that ever another customer has to feel betrayed like they did it to me!
5784-380 Case *******
John Benedict did amazing. Helped me with a query that i had and im very happy. Will be using myus in the future for lots of my usa purchases.
Provided options & relevant information for my countless unsuccessful attempts for my product delivery.
The best guy and the fast support service with him Roderick
I had an urgent query and I was confused, had a chat with Roderick he was there until it was sorted and was extremely helpful. Extremely happy with the service I received.
When it comes to customer service, you can count on myUS.com. They have the most trustful and reliable online support team I've ever sought for assistance. I had a problem with my package and it only took a few minutes and a couple of key presses and everything was ready! All I can say is thank you so much JULIUS for the excellent Job! Your time and effort is much appreciated!:-)
Mr. Roderick was very helpful. He fixed it within minutes. Had a very good chat with him and he is absolutely nice and polite. Thank you for the service
My account was blocked; I am waiting for urgent parcels to France.
Michael from My Us, allowed me to solve the problem in the day:
Action / reaction!
Thanks a lot
I had an issue with logging into my account and after a few minutes of connecting with Michael, one of the customer service representatives, the issue was sorted and I was able to get into my account. Thank you Michael and thank you MyUS for being quick and responsive.
John was extremely knowledgeable, easy to work with and seen the entire process through... great job on hiring this guy
It was nice and the agent Mr. Roderick was very accommodating. Very helpful.
I really appreciate the help.
Roderick was very supportive and provided me all required informations. I sent him the product link and provided me with a very quick answer to my query
Thanks for the team
(Michael) the best service i get from him he is very nice and give the tracking numbers with all my three orders
I dealt with Michael for my log in issue and he reply to my request promptly and solve my issue really swiftly. Very glad with his service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize that the item you received had damaged packaging. Please contact us from https://www.myus.com/about/contact/ so that we can review this issue.