MyUSReviews 5,288

A very good care, my problem has been solved in a few clicks, thanks to the assistant Edrian (very efficient)

Great services, Roderick helped me and answered to all of my question. Thank you!

Edrian was very kind and patient, helpful and understanding.
He was very fast and effecient, well spoken.

I chose the monthly offer I want to switch to the annual offer, AND CHANGE DONE
THANKS FOR MYus and for Roderick

I had a query regarding shipping options and thank to Roderick I was provided a wealth of information and learned exactly what I needed.

I had an issue with entering the value of a shipment. Edrian helped me within minutes. Such great service. Thanks so much, Edrian.

Edrian was super helpful in assisting with my promo code and got the issue resolved swiftly. Very polite and helpful.

It was a really good experience, problem solved in few mins really like that dude

Roderick was excellent at answering my question immediately

As a result, i have signed up for the premium package

I have been using MyUS for over 10 years, and no trouble.
Also, 98% of support persons are very quick and helpful, kind, reliable. They provide needed information in a min always.
I can recommend MyUS to friends.

Michael was great! He ensured that my request was dealt with properly.

An agent who helped me a great lot with my problems made me fall in love with the system.
Everything worked flawlessly from the US TO AU

I was dealing with Michael and it was a fast and precise response with a friendly touch. Thank you so much!

The sender did not put in my Suite number even though it was specified so the package didn't arrive in my suite. I contacted Live Chat and John Benedict sorted all out there and then. Asked me the required information and he found the package and delivered it into my suite which I was then able to request the package to be sent. Quick and great service.

i just want to thank Roderick for his great assistance and patience, i think he should get a raise to solve me issue

On the same issue talked few Agents through Live Chat but this Guy who tracked down the issue and provided a solution like I was praying for while having the full understanding of what has happened. I salute his efforts. We need more like him.

I had query about the delivery of my online shopping as I made a mistake with how I placed the order and Edrian was really helpful with my questions and put my concerns at ease!

Thanks again!

I had a good experience I requested help services and was promptly answered by your assistant Michael

I sent this rate Roderick to support me my needs

Thanks all the team

Michael, was very fast to act upon my request about an item that was in review for over a week, he assisted me and left great satisfaction for the service provided. I'd love to me referred to him every time I have to enquire something with MyUS.