MyUSReviews 5,288

It was great help from "Micheal" as reset my password of my account in timely manner and during online chatting

This company lies about what it would ship and when my wife needed medication prescribed by her doctor, they threatened to dispose of it! Not only that refused to ship. Do not trust. Now my wife is suffering and I have to figure out how to get her medicine half way across the world!

I had a problem with my account and they fixed it really fast. Michael who took take of it was very helpful.

It was a great service and thank you
Employee Joseph (I think that's his name) served me with a chat service on the site
He told me it was a decent deal and I wish I looked into it and he deserves thanks

On one day some items are OK on the second they are restricted.
They can't provide information about the issue.
They are wrong but they don't want to admit that.
You'll need to send a lot of your purchases back to a seller.
Very poor service and support.

Don't use them if you need reliable company.

Roderick was very helpful and prompt in assisting me with my issue. Great job and appreciate your help.

I talked to roderick today - and i was a mess but he solved and answered quickly any question i had.

Roderick is great help and assisted me in quick and efficient way.

Roderick help us with all of our problems with login to our account and pricing of items.

I had problems logging in after several attempts and account was locked but with live chat and talking to Roderick... Easily solved and back in to my account asap... Thank you

Answered all my questions quickly!
Great support Team
Lots of pictures and info on your packages.

I forgot my passward, so I did live chat with Roderick
Roderick helped me to get a new passward
He was so kind.
Thanks to Roderick

Thank you for your support! It was very kind and easy to understand.
Abubaker is a very good and reliable agent.

Edrian, a friend, was very helpful. He is the expert. He helped me with this. Thank you very much. myus.com is a good shopping site. I trust.

Mr. Edrian, thank you.

Not able to login into my account after several attempts. Connected to Edrian via live chat and he was able to quickly and promptly helped me resolved my problems. Great customer service and attitude! Thanks!

I like the response and politeness of customer representative Edrain. Edrain clarified the queries and given perfect answer to the questions

Thank you Edrain for your quick and kind service. Really appriciate the help. Keep up the good work...#MyUS.com

Customer service is at top level. They answer directly to the question. No running around the bush. So I really liked the service provided by Michael when I was having issues signing into MyUs account.

My issue was handled in less than a minute even though this must be a busy week (Black Friday and all)

In short, all my experience with MyUS customer support has been great. A guy called Roderick in particular was extremely patient and well-informed, he did a great job explaining to me many misunderstandings.