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MyUS
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MyUSReviews 5,288

3.9
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Washington
1 review
0 helpful votes
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Excellent customer service
January 7, 2020

It's just been one day ago that I came across myus, and I went to the live chat on the myus website with about 10 questions or more. Michael took his time and answered all of those questions, pointing me to the right places to get the right answers. Michael is a great asset to this company. Thanks Michael.

Date of experience: January 4, 2020
Australia
1 review
0 helpful votes
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Michael
January 7, 2020

I found Michael to be wonderful at his job. Fantastic, efficient and kind. Great work.

Date of experience: January 4, 2020
Australia
1 review
0 helpful votes
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Michael is helpful
January 6, 2020

I had to wait a very long time to access help, but Michael was very helpful

Date of experience: January 3, 2020
Turkiye
1 review
0 helpful votes
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Great service :)
January 6, 2020

MyUS.com has a reliable customer support, fast &accurate answers... Edrian was very helpful. Thanks a lot :)

Date of experience: January 3, 2020
Japan
1 review
0 helpful votes
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Thank you Michael for the patience. I am so impressed! What a remarkable person and company. They have a customer for life!

Date of experience: January 3, 2020
Canada
1 review
0 helpful votes
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Excellent service
January 6, 2020

I contacted myus to follow up on my shipment and I got a very quick answer to my questions right away. Thank you Michael

Date of experience: January 3, 2020
Liberia
1 review
0 helpful votes
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Excellent
January 5, 2020

It was good experience and Roderick was so helpful.

Date of experience: January 2, 2020
Australia
1 review
0 helpful votes
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Excellent service and staff
January 5, 2020

Was locked out of my suite over holiday period.
Sent email thinking it would be days due to holiday break.
However, email returned to me with in a hr with clear concise instructions on how to fix the problem.
Thank you Michael for your assistance

Date of experience: January 2, 2020
Singapore
1 review
0 helpful votes
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Good customer service
January 5, 2020

Very efficient & helpful! Roderick helped me to resolve my issue in no time.

Date of experience: January 1, 2020
Arizona
2 reviews
3 helpful votes
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Terrible customer service and unfair charges for a customer who never used this service. Your charges will never be returned or refunded after an accidental start of MYUS account. They do not care even though you never used their service. I would strongly recommend NOT to use MYUS.com.

Date of experience: December 30, 2019
Kuwait
1 review
0 helpful votes
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Very Good
January 2, 2020

Agent was very helpful and managed to resolve or advise properly.

Date of experience: December 29, 2019
Malaysia
1 review
0 helpful votes
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Awesome service and customer service
December 29, 2019

Havent even use the courier service but the customer support is awesome. Thanks to Roderick. This review is all for you my man!

Date of experience: December 26, 2019
Philippines
1 review
0 helpful votes
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Knows how to listen
December 29, 2019

Roderick was helpful and is listening to my query very well.

Date of experience: December 26, 2019
Italy
1 review
0 helpful votes
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Best customer service ever
December 26, 2019

I had the pleasure to talk to Michael. He has been extremely nice, professional, and efficient. He responded to many of my doubts in no time. Very much recommended.

Date of experience: December 23, 2019
AE
1 review
0 helpful votes
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Agent Chat ws very helpful
December 26, 2019

I was getting mixed figures for weight from merchant to carrier, but myus.com agent helped to check again the weight and corrected accordingly

I highliy recommned myus.com, they are best for custmer service and rates

Date of experience: December 23, 2019
Qatar
1 review
0 helpful votes
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Good need Arabic people
December 26, 2019

Very good and nice people like Micheal she was very helpful and solved my issues with the shipping requirements

Date of experience: December 23, 2019
South Africa
1 review
0 helpful votes
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My experience
December 24, 2019

Michael has just given me excellent service and solved my issue immediately

Date of experience: December 21, 2019
Qatar
1 review
0 helpful votes
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Excellent rate
December 24, 2019

Excellent, Abubaker is very very very helpful, he is answering quickly, and so kind, and assists very excellent, i wish him all the best in his career

Date of experience: December 21, 2019
South Sudan
1 review
0 helpful votes
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Professionalism and hospitality at a high level than I could ever imagine. I liked the way Michael handled my difficulties. Am now ready to go shopping.

Date of experience: December 21, 2019
Georgia
1 review
0 helpful votes
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We'll see what happens
December 23, 2019

Wanted to see if MyUS would ship a package that i did not purchase from an online store. Roderick, my agent, was very professional and answered all my questions as asked. Hopefully, after getting all the information, everything will go off without a hitch. Thank You Roderick. If i ever have to contact you guys again, i hope i get lucky and get you as an agent.

Date of experience: December 20, 2019