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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I have to cancel my special request and I have done live chat with Roderick. That is Really great time, solve problem very fast and very convenience.
It was big problem sending shipment to wrong address but the great man Roderick help me solve it in such professionalism way thank you.
Chatted with Roderick and he was very quick to reply and was very helpful. And he made a request for my US $7 to be refunded.
As the title says, I have been helped by JULIUS through all my shipping requests. Been using My US for quite some time. Only issue is the higher shipping costs during the last 2-3 years..
He explains very clear and work is very fast, satisfied.
Thank you Michael :)
I have make 3 times of the inquiries to their customer service and every time they show professional and very helpful to solve my issue.
Therefore i really appreciate for their service. Good job!
Crazy Parcel Service.If your luck is good you will get stuff else all will be stuck in customs and Neither Carrier Will do anything nor MyUS. SO IF YOU HAVE EXTRA MONEY TO PUT FOR LOSS TRY THIS SERVICE OR BETTER USE IT IN SOME PRODUCTIVE WAY. If Stuck, you will keep waiting for Response, you will keep following up on Chat... and nothing will happen. They will say you need to know all custom regulations... they do not know anything. Carrier they use will also not listen to you or even My us. Carrier got money, My USA got money both are happy. But your money got in Drain. Please do never Get Your Friends, Family or Relative Enroll with them... your relation will become bad because of My US service if by mistake they also use it!
I appreciate the service provided by the EDRIAN operator, quick and friendly service!
Note 10 to MYUS for having a professional at this level
I've chatted with a few agents now and have found each one to be helpful. Edrian was most especially helpful and able to answer all my inquiries in a quick and efficient manner.
At times all chat agents felt a little too formal when writing to me, but I understand this may be company policy (still, a casual friendliness never goes astray).
Keep up the nice work, gang!
It was a very helpful experience. He explained everything which I needed to do with good details.
I had a problem not being able to give prices for a shipment.
Situation was quickly corrected by Michael. Thank you!
I received an excellent, quick and professional service from John Benedict. Five stars plus!
I was served by Edrian, lovely service. He responded to my questions and promptly resolved those within his power.
I had this challenge in completing my urgent shipping transaction. Timely support received from Michael was impressive and got all doubts cleared. I would recommend him to myus clients or inner cycle for future MYus enrollment.
Excellent help from associate Michael for package that sent in different shipping times but marked as one from the seller.
I love the support chat with your team. I had two good experiences so far with Roderick and, I think, Jennisa.
Thanks for both.
Roderick was very helpful on Live chat when trying to solve my issue.
He was prompt to respond, polite, patient and efficient.
Thank you!
He managed to help me solve all of my problems. His messages were all extremely clear and concise. It was easy for me to understand him.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the customs issues you are dealing with. We would like to assist you please contact us from https://www.myus.com/about/contact/ with all of your information.