MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
Wanted to close my account. The alternate solution provided by MyUs Agent named Kelly over chat was really smart and elegant. So I continue my account with myUs as a Standard membership. I understand that I can switch account to Premium from Standard in future.
Kelly attend me and all was perfect.
Very good experience with Kelly
Sorry about my english
Am glad to make my first shipment from your site.
And i want to thanks kelly she assist me so much in the first order
Thank you all,
Carl helps me with my question. He is good and helpful.
Very good experience with them for more than 2 years. Fast shipping and very good customer service.
Thanks to Julie from the customer service she was very helpful and friendly.
I was dealing with Teresa and it was so pretty and I appreciate what she did for me.
It was good explanation from them
They gave me all what I need and answerd all my question specifically.
As it says, Jessica was fast and very helpful. Thumbs up
I am chatting with Jessica she is a good helping me
Tank so much
Very happy with this company and
They are very good with customers
Very helpful and fast response, thank u Jessica :)
I would like to express my thanks to Patricia & Alison for their help in processing my goods. They were both very helpful in their efforts to help me.
I am happy your logistic, you can improve your service also. I give 5 stars about the service done.
Thanks
The agent was professional and helpful
Her name was Julie
Thanks to Jessica who help me for my urgent shipment.
She did what can help me!
I am using this service for several years and would recommend it without hesitation. I had the intention to purchase some potentially dangerous goods was worried that their shipment would not be possible. In less then 24h, customer service was able to verify the potential risk and validated that everything was fine. This quick customer respond time is essential for me.
I chat today with Jessica, it was a plesant chat and the problem that we have, see take care of that
I have using myus for short time but I am loving it, and it is important to mention that the agents of the chat are very Helpful. Thanks a lot Kristen for chatting with me in order to solve my doubts.
Jessica is perfect in her job well done and keep it up
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members