MyUSReviews 5,288

Just spoken via live chat again this time to devin yet again a very gracius helpful and polite employee. I told him I have had a large stroke and he was very patient and helpful as is everyone I have spoken to including Jessica alan and a girl I spoke to yesterday whos name evades me sorry. Thank you chris uk.

I had a small issue with on the packages I received, Jessica cleared it up in no Time.

Star of the support team.

Thanks again

Jess was prompt and helpful and it was a matter of hours not days for resolution which is fantastic.

Toto, we're not in America anymore... perhaps they could have more language support?
Also, I dont like how they charge my card after shipping and store my card details.
Not coming back. Totally sticking with blinx. At least they don't store my credit card, and they respond quickly

We regularly receive packages from US vendors who do not accept either foreign credit cards or foreign billing addresses in the USA. Thats were Alison who works at MyUS.com makes it easy. Service is fast and accurate... Thats the way i like it.
Thanks Alison.

Judy help me to return the item which can't be send to Russia. Thanks for assistance, I appreciate this

Thank you respond and answer queries speed... Alison

So easy to solve my problem, Jennifer is very help full thanks again.

Both Carl and Alison responded, quickly and with great follow up. Packages were located and sent to the correct suite. I was emaed to say they'd been found and got some good advice for future purchases. Outstanding service and thank u once again guys. Will shop again via myUS.com.

With a high standard of communication with staff like Judy, Alison and others small issues are addressed promptly in process of your services,,, keep up the good
Work guys.
Stephen Quelch from Australia.

Alison Was so helpful and fast in interaction. I have been a long customer of MyUs and recommended for many friends. However, it was always difficult to deal with customer service, and I see that you have hired great people now!

My experience with Myus halways been second to none. I especially am grateful for Alison's professionalism and speedy responses.

Great experience with Alison of customer service. Package was on hold and she answered the inquiry and released it within a few hours.

Thanks for support and fulfillment and wish for long lasting pleasure for any one associated with company.

My query has been solved in just a few minutes! Thanks for Ashton

Alison help me by waiting two days to sent my passport

I had an email that warns your back the phone to amazon

TBA*******086

Delivered Aug 20,2015

GT-T9500 Android 4.2 Smartphone 5.0 inch Screen SP6820 1GHz - White

I had a few annoying problems initially, no fault of customer support. I have dealt with a few people in customer support including Angel, Daniela and Kathleen. They have all been great and a real credit to your company. I hope you will organise immediate pay rises and promotions for them!

Package was delayed due to classification Foodstuffs. Now released thanks.

Both Jess and Alison kept me updated with package status. That's what customer service is all about. 10/10