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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Amor was wonderful at chatting with me, and answering all of my questions regarding using MyUs.com when shipping overseas for my online art business. He spent a lot of time, explained things clearly, and I feel confident in continuing to utilize their wonderful shipping service!
Amor did a great job helping me.
He is awesome.
He patiently wait for my response and solved my problem.
I was on business trip to outskirt branch, limited internet connection, and my card was stolen, it caused me lost myuss membership since couldnt reply the notification as well as receiving new card. Then when back to HQ, I contacted the support team and told the situation I had. A nice support center lady, Elaine, replied and help me for reinstating my account together with retrieving my packages back to my suite. Shes very professional and the most important thing was, understanding my situation and wants. After 2 working days, everything were back to normal and problem solved. Awesome!
Fast help. Easy to talk to you. I talked to jason and he was helpful. He did all he can to try and resolve my problem
Although "Irma" disaster I can say confidently that I received the best service ever from us.com.
I had many inquiries regarding shipments that I didn't know whether delivered to my suite or not, I had inquiries regarding items I wanted to buy from Amazon but had doubts that they cannot be shipped to Saudi. The following Us.com members took my inquiries seriously, the least I can do is to mention their names here: Colleen Anne, Shanay, Benjamin & Alan.
Thank you all & God bless you.
Kamal answered all my questions. Thanks for the help! I look forward to using MyUS quite a bit as i'm an American living in Turkey.
Louther knew how to respond and solved my problem.!
It was easy and simple, highly recommended! I'll continue shopping with myus.
Very fast & helpful customer
Thanks for the help louther will not miss my order...
Though still recovering after the hurricane Irma, the customer service agent (Louther)
I am grateful that you have supported me in all my doubts and I hope that what you said helps me for a future
Now thats what I call and inspection, MyUS are always surprise me with their actions, I recently bought a package in which each item is related to another, and I can't buy a spare parts, as there are to many parts and its expensive, the package was ordered before that terrible storm hit Florida, initial logging showed me 2 part were missing, how ever after I contacted MyUS support, they have spent a real effort taking care of this problem, and thanks to them all my items are now in my Suite and I can't wait till they ship it to me.
It is to say its been two years now as their member, they made me feel like I live in the USA in term of buying from USA market.
Thank you MyUS.
Great services, easy to use and quick service; really thank you
Thank you Mr. Kamal for my quick service today
But I hope that weight is not added to the weight of the carton :(
I spoke to Kamal, great experience, knowledgeable and very accommodating to my needs. He is a great customer service agent.
Thanks
Though still recovering after the hurricane Irma, the customer service agent (Amor) responsed very fast & helpful. Just in a minute, he helped check & confirmed the receipt of my package.
Nice talking with agent Kamal. He gave all the required information that I need to know about my case inquiry.
Thank you for permanently removing package 01-418-6066 from my suite,
Thank you again for the service...
Pedde Jeff D was a great help and solved my issues quickly and efficiently. Don't normally use the online help but this was great.
When will you resume the operations. I have ship request is sill on queue. Would you please advise.
I really appreciate MR: Kamal to help me in this regard.
Hi Yousef. Thank you for your patience. We are returning to normal operations today!
Very good and helpful service / support! Nice and helpful support person and I got answer to my question very quickly. Highly recommended! A+++ Thank you.
It was very good chatting with Pedde Jeff D.
He helped me a lot.
It was very good chatting with Pedde Jeff D.
He helped me a lot.
It was very good chatting with Pedde Jeff D.
He helped me a lot.
When consulting that the item did not arrive, it led me to solve it.
I was at a loss because I did not understand it, so I was really saved.
Thank you!
Customer name: Pedde Jeff D.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Yasmin. Thank you for your review. We never add unnecessary weight to packages that we ship. We do occasionally need to add safer boxes to orders that can make you weight vary slightly up or down but this is to be sure that your merchandise is safe for international shipment. Please contact us again if you have any questions regarding the process or your shipment.