logo

MyUS
This website seems to be closed. Find similar businesses

MyUSReviews 5,288

3.9
myus.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
Follow Hisham M.
Unfollow Hisham M.
Share Review
Report Review

Excellent
September 11, 2017

Pedde was very helpful and ansewred all my questions and made the extra mile to check my package and revert back to me with an answer.

Date of experience: September 11, 2017
Spain
1 review
0 helpful votes
Follow Mohammed A.
Unfollow Mohammed A.
Share Review
Report Review

It's good services
September 11, 2017

I was contacted withi Colleen Anne C and we found the solution for my problem at the end I really like to deal with MyUS company and please open my account to pay the rest amount of my member ship

Date of experience: September 11, 2017
1 review
0 helpful votes
Follow ROBERT N.
Unfollow ROBERT N.
Share Review
Report Review

Return to sender
September 11, 2017

Needed support to return wrong item delivered to my suite.
I was i good hands. Colleen Anne C was very supportive.

Date of experience: September 10, 2017
Japan
1 review
0 helpful votes
Follow hidekazu s.
Unfollow hidekazu s.
Share Review
Report Review

Mr. ChristianA
September 11, 2017

About AMEX.
Good answer and guidunce.
Great response and correspondence!
Thank you very much.
ChristianA

Date of experience: September 10, 2017
Texas
1 review
0 helpful votes
Follow Garcia R.
Unfollow Garcia R.
Share Review
Report Review

Subscription and Shippments
September 11, 2017

Subscription and shipping additional questions. I am satisfied with the chat with Amor. She/he explained everything I was not sure about

Date of experience: September 10, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Ibrahim A.
Unfollow Ibrahim A.
Share Review
Report Review

Good chating with Amor
September 11, 2017

I got my answers by agent Amor and i like to stay with myus... thank you so much...

Date of experience: September 10, 2017
Kuwait
1 review
0 helpful votes
Follow Sultan S.
Unfollow Sultan S.
Share Review
Report Review

Excellent
September 11, 2017

The agent was very good
Ms Amor she was very helpfully and she really resolved my issue and I am thankful for her help

Date of experience: September 10, 2017
Iraq
1 review
1 helpful vote
Follow samer a.
Unfollow samer a.
Share Review
Report Review

Very good
September 11, 2017

The style is more than wonderful in handling and fast in reply. Despite the distance between Iraq and America, the style of dealing with this team is very impressive

Date of experience: September 9, 2017
Japan
1 review
0 helpful votes
Follow Mitsuru K.
Unfollow Mitsuru K.
Share Review
Report Review

Thank you for responding very kindly!
September 11, 2017

Pedde Jeff D., responded very kindly when asking questions. He also answered a lot of questions. Thank you very much!
Pedde Jeff D., Thank you!

Date of experience: September 9, 2017
Egypt
1 review
0 helpful votes
Follow Fdy N.
Unfollow Fdy N.
Share Review
Report Review

Fast reply
September 11, 2017

Fast and reliable. Also informative. Thanks Amor, he was answering rapidly and also answers were straight to the point

Date of experience: September 9, 2017
Mexico
1 review
0 helpful votes
Follow Juan S.
Unfollow Juan S.
Share Review
Report Review

Recuperación de cuenta
September 11, 2017

Abubaker me atendió de 10

M u c h a s
G r a c i a s!

Respondió diligentemente y me ayudó en todo

Date of experience: September 9, 2017
Ireland
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Excellent service
September 10, 2017

Would like to say how grateful I am to Colleen for her beautiful and informative email and attention locating a parcel that suite no. Was not entered. She found it and I am delighted

Date of experience: September 8, 2017
Oman
1 review
0 helpful votes
Follow Aljulanda A.
Unfollow Aljulanda A.
Share Review
Report Review

Live chat assistant
September 10, 2017

I had a question to ask about a shipping of an item. The live chat was so helpful and I got an immediate reply from the agent "Abubaker". The agent was helpful and professional.

Date of experience: September 8, 2017
AG
1 review
0 helpful votes
Follow Ahmed A.
Unfollow Ahmed A.
Share Review
Report Review

Colleen Anne C. Was very helpful to me
September 8, 2017

Colleen Anne C. Was helpful She corrected the Item value for me so I can ship it, she was very professional with her help,

Date of experience: September 8, 2017
Iraq
1 review
0 helpful votes
Follow Ali F.
Unfollow Ali F.
Share Review
Report Review

Cheap, Fast, Reliable service.
Excellent Customer service ( especially Louther <3)
I dont know what to write because its asking me for at least 100 characters.

Date of experience: September 8, 2017
Colombia
1 review
0 helpful votes
Follow camilo b.
Unfollow camilo b.
Share Review
Report Review

Kamal
September 8, 2017

Great attention he responded to all my questions and was quick. I had a great experience. I hope you continue like this, Ill go and start buying right away. Buying something its only in the USA but I'll how long it takes to arrive to my home country. Thanks

Date of experience: September 8, 2017
Japan
1 review
0 helpful votes
Follow NAOKI F.
Unfollow NAOKI F.
Share Review
Report Review

Asking about the shipment.
September 8, 2017

I asked shipping date of package. We asked them to ship on Sep 5th.
It is already hold 2 days. So I asked to ship them today.

I know hurricane is coming in a couple of days. So it should have been shipped today. But he says it may be delayed because of hurricane.

I think he cannot do any thing. But I just asked to ship today as much as possible. But I want to know the exact shipping date.

Please just ship them as soon as possible.

Date of experience: September 8, 2017
Charlene M. MyUS Rep
over a year old

Hi NAOKI. Our apologies for any inconvenience with your recent shipment request. The request required special review by our Trade Compliance team due to the dangerous goods in the shipment. This has now been completed and this will ship as soon as possible. We thank you for your patience and your understanding.

Japan
1 review
0 helpful votes
Follow Ko C.
Unfollow Ko C.
Share Review
Report Review

Nice chat with Kamal
September 8, 2017

It was great help for me.
Kamal answered my questions so quickly and I can trust MyUS more.
Thank you so much and I'll use chat again which helps me greatly.

Date of experience: September 8, 2017
GB
1 review
0 helpful votes
Follow Anacleto F.
Unfollow Anacleto F.
Share Review
Report Review

Fix the price on my package
September 8, 2017

Well I had to fix the price on my package but i had a difficult to fix and I chatted with Ronnaren and she helped me a lot.

Date of experience: September 8, 2017
Australia
1 review
0 helpful votes
Follow Peter H.
Unfollow Peter H.
Share Review
Report Review

General Enquiry
September 8, 2017

Very quick and helpful response by Kamal. I had a question about the current state of the myUS warehouse during the hurricane, Kamal put my fears to rest.

Date of experience: September 8, 2017