MyUSReviews 5,288

MyUS is absolutely so customer centric. Louther was so helpful in providing solutions to my queries
Thanks...

So far i haven't had problems, I am so thankful I chose MyUs over all the other companies. Everything is always on time and in great condition and the live chat team is so great. I was spoke with Louther today, so nice and helpful. THANK YOU :)

I contacted my us on on line chat, took a while for them to connect, although were helpful once connected, Tks

Myus.com contain the most helpful support team. They helped me with some problem regarding registration an credit card especially Christian A. For managing everything with ease and reassurance.
I wish them the best of luck

I chatted with Mr. Pedde Jeffe D and he was very helpful in assisting me with my issue. Thank you, Fadi T.

I got connected to the Support personnel within 3 minutes through the chat interface and My query regarding an incoming package was addressed quickly. I thank the support Personnel 'Fresha' for the quick response. Appreciate it.

Live chat is a very great contact option!
Pedde Jeff D. Was great!
But the missing items to be logged on my suit is something that is happening frequently recently. And it is not a pleasant experience!

I had an issue with a package, was asked to upload the invoice, which I did twice but every time it gets rejected, so tried live chat and Pedde Jeff D. Was very helpful, he got sorted out for me

I was really upset but the agent Amor was really great and helped me sort it all! Such a great customer experience provided by this amazing agent!

Kamal helped in a nice way. Provided good info and answers to all of my queries. The response was a bit late but good experience after all.

I had a great experience dealing with customer service on the chat facility but a not so great experience with the weighing service at then moment as it something that was meant to be 0.4 kgs (as per amazon shipping weight) is listed as 2.4kgs.

I don't believe amazon would have added 2kgs worth of packaging and if they did they should be out of business... Hopefully will sort it out

Resolve the problem in a little instant... Very perfect! AMOR TOP OPERATOR! Nothing problem all time with you COMPLIMENT!

I got contact with Amor and he was very quick and helpful!
He helped me with the credit card confirmation and everything was solved.

Kamal the support officer was very helpful and solve my problem in a good way, Thanks a lot and I hope always support me like that.

Upon arrival of the product, I was in trouble because it was not displayed after 5 days have elapsed, Abubaker who is in charge of chat solved brilliantly.
"I will do my best to ship your package."
I am waiting with peace of mind. I think that it is like bad weather over the weekend and I would like to ship it soon.
Mr. Abubaker who is in charge of chat, wonderful, thank you!

My YS customer service team are brilliant. Talal and others are really helpful. I am happy to stay with My US. Shipping rates are competitive and reasonable.

To (Christian A.):

Thank you for the great work (fast solution and quick reply).
Appreciating your consideration and cooperation.

Couldn't believe how quickly my case was handled by Christian at myus.com support. So efficient. Excellent customer service.

Thank you for solving the problem with a record time and by clarifying the problem and mentioning all the details.

By Colleen Anne c.