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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Pedde Jeff was very helpful and provided service beyond what I initially requested. Thank you for your help.
Pedde Jeff D
Good assistance. The information was provided to the point.
Pleasant to chat with and provides a good customer service.
Please do consider this as a commendation for him
Sin duda alguna, el mejor casillero de USA, Su servicio al cliente es perfecto, en especial AMOR, o por lo menos así se nombro en el chat
I had been having trouble getting into my account to substantiate the amount of an invoice. Colleen Anne C. Was clever enough to figure out that the third digit of my password was not the number 1 but the capital letter I as in India. She was resourceful, patient, and dogged and I thank her for wading through the ambiguities of sans-serif typography.
Kamal helped me very well, he found a package I was waiting for since friday and placed it in my mailbox, and was very knowledgeable. Thanks so much!
Christian A has been a star in helping us correcting providing the right information for our package with just one email. Many Thanks
Had a premium account. They didn't take extra packaging at all, in fact they put in a giant box all different items in original envelops with extra paper and all, they didn't even bother fill the box with protective paper. It arrived pretty damaged, and all upside down. And finally, the worst, they lied on total weight 13kg while it was only 10 and it could have been way less if they had done their job taking of extra packaging for individual items, as they say they "do". 40$ for domestic shipping, obviously some of that money goes directly back... in their pocket. International buyers, be aware, they try to lure you with discount shipping with ups and other private companies that will charge you the maximum with customs fees. They also lie about the maximum amount to have no taxes for france, they say it's 150euros while it it 80, shipping included. So you will end up with a beautiful bill! It is absolutely not worth it, because of poor packaging and crazy high shipping prices. I will not come back.
Thanks to Colleen Anne C. My email to ask for a price in my Ready To Send box to be corrected. This was done by return. Nice service.
Great service from Pedde Jeff D., quick and very supportive.
Thank you MYUS for the great experience
You can get the membership with the master card deal, highly recommended
Thx for help me to change my invoice after 2 days I sent a lot of emails Christian in support team help me in that
My experience with MyUS is outstanding in term of assisting.
Live chat is excellent with Pedde Jeff D. He solved all my issues in professional manner and on timeline
Thanks Christian A. For quick response to solve my package issue.
Thanks for support group.
Thanks for quick shipping service
Amor, the agent who assisted me, was superb in helping me with my issue. Amor was patient in trying to understand my issue, and was very helpful and quick to resolve my issues with receipts.
Very professional. Had a much better reception and response from Kamal than the last time i chatted (cant remember details though). He was prompt and helpful and it felt more like a very personalized service.
My Review in MyUs. Com very good Customer service and very helpful I will continue using MyUS.com it very easy to use will tell my friends about this shipping site.
Give me a quick answer
She is kind.
And gave satisfactory answers.
Answer my question quickly.
I received a satisfactory consultation.
Thank You.
I had a pleasant experience chatting with Pedde Jeff D. In regards to applying a credit for the change of membership fees. It had only been a day since the change and charge had occurred so the process was easy and Pedde Jeff D. Was very helpful.
Very good service, besides the great service that offered me in live chat Mr. Louther delighted with the
Louther was very helpful. Not everything its perfect, but Louther and Kamal have assisted me and they were both helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Estelle. We are very sorry to hear that you were not happy with your recent shipment experience with us. We do make every effort to be very transparent with the rates that we charge and they are available for your review online before you sign up. We are showing that you have contacted us directly regarding this issue and a member of Customer Service will be in contact with you very soon to help.