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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
This summary is generated by AI, based on text from customer reviews
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Using myperfectcv.com was absolutely helpful, great help to get your resume organized and looks niche and ready for your next use in no time.
All fine but didn't win with the job to get for like that big help from this app
Hello,
Thank you for sharing your experience and choosing MyPerfectCV. It's wonderful to learn that you found our platform helpful in supporting your professional goals. We look forward to continuing to serve you in the future.
Warm regards,
Customer Support Team.
Amazing template work, didn't state you had to pay at all until you click "Get my CV". I paid the £2.95 then cancelled straight after.
Hello,
Thank you for taking the time to share your feedback and using our service. We apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I want to say thank you with 5 start to this apps. (Perfect CV) I'll really appreciate all my CV I made from this application.
Hello,
Thank you for your support and fantastic review. We're genuinely pleased to learn that our platform and CVs resonated with you. We find your favorable evaluation of our service to be highly motivating. Wishing you all the best!
Warm regards,
Customer Service Team.
I created my résumé and cover latter to look professional thanks to myperfectCV and I am very thankful for that.
Hello,
Thank you for your gracious remarks in this review! It brings us joy to see that our platform aided you in crafting a professional resume and cover letter. We're committed to providing the tools for career advancement.
Kind regards,
Customer Service Team.
The subscription was not known to me and only the initial payment is known to me. This is unfair to me and now i had cancelled the subscription. I kindly request a full refund of this unknown subscription US$39 (RM100.41)
Thank you for your prompt attention.
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
To provide you with further personalized assistance, please reach out to us at customerservice@myperfectcv.co.uk. We're fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
Customer Service Team.
This app is great to help with CVs but I thought I would only need to pay £2.95 every 14 days, not be trapped into a subscription for nearly £17 a month
Hello,
Thank you for taking the time to share your feedback and using our service. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Easy to use very professional and super productive. Thank you 🤩
Hello,
We appreciate you for your time to leave us a feedback and a five-star rating! It's truly gratifying to discover that MyPerfectCV was user-friendly, professional, and contributed to your productivity. We value your recognition of our platform and remain dedicated to delivering exceptional service.
Warm regards,
Customer Service Team.
Really good hints, tips and prompts for building a CV.
Very easy to use.
Hello,
Thank you so much for your kind words! We're pleased to hear that our site is making CV building easier and more effective for you. We strive to offer user-friendly solutions that save our users time and effort, so your satisfaction means a lot to us. Please don’t hesitate to reach out whenever you need further guidance, and we wish you much success in your career pursuits!
Customer Service Team.
There's various chose of templates to choose, and I had polished my CV looks smart and professional!
Hello,
Thank you for your kind feedback! We're glad to hear that your experience was positive. Our team is committed to making the CV creation process as simple, professional, and efficient as possible, and your comments inspire us to keep improving. If you have any further suggestions or need more assistance, please don't hesitate to contact us at customerservice@myperfectcv.co.uk. Thank you again for your support, and wish you all the best!
Customer Service Team.
I am satisfied with the suggestions provided MyperfectCV to modify my CV and very much impressed with the available templates which I can use it as per my requirement.
Thanks.
Hello,
We extend our sincere gratitude for your kind remarks and for choosing our platform. It brings us joy to learn that our content suggestions and resume templates helped you refine your CV. Your feedback inspires us to continue enhancing our platform and creating tools that support your professional journey. We look forward to assisting you again in the future.
All the best,
Customer Service Team.
The cv making is perfect but to unsubscribe is a tag of war can you please make the unsubscribing process more easy… thanks
Hello,
Thank you for taking the time to use our platform and share your feedback. We're sorry for any inconvenience that you may have experienced. We appreciate your thoughts and understand your perspective, as it allows us to continue refining our service. Should you require any further assistance, please do not hesitate to contact us at customerservice@myperfectcv.co.uk. We're here to help.
Thank you again,
Customer Service Team.
Very good tool for building and prepping cv's and cover letter - I would definitely recommend trying it out.
Hello,
Thank you for your positive feedback and recommendation. It brings us satisfaction to discover that our services aided with crafting your CV and cover letter. Your feedback is an affirmation of our ongoing endeavors to provide tools for professional advancement. We sincerely value the trust you've placed in our platform, and are elated to keep supporting you throughout your journey.
Warm regards,
Customer Service Team.
Really helpful and easy to use but too expensive for me to subscribe as a regular cusstomer
Hello,
Thank you for taking the time to share your feedback. It makes us happy that our platform has been helpful and easy to use.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out at customerservice@myperfectcv.co.uk should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Kind regards,
Customer Service Team.
Hello,
Thank you for the fantastic feedback about your experience with MyPerfectCV. It's satisfying that our service could help you craft a CV quickly and effectively. We hope that our platform continues to be a valuable tool for your professional needs.
Kind regards,
Customer Service Team.
Got emailed for an interview pretty much straight away for the next day and got the job within an hour
Hello,
We extend our gratitude for your feedback and sharing your magnificent milestone with us! It's rewarding to learn that you secured an interview and the job. We wish you immense fulfillment in your new role, and look forward to continuing to support you in your career journey.
Warm wishes,
Customer Service Team.
It was really easy to use and definitely made it look more professional.
Hello,
We’re grateful for your five-star rating! We're thrilled that our services aided you in creating your CV and cover letter. It's gratifying to discover that our platform was easy to use and helped you achieve a more professional output. Your feedback of our platform is highly motivating, and we look forward to the opportunity to support you again.
Warm regards,
Customer Service Team.
Good experience bit expensive but still ok. I wish all the best
Hello,
Thank you for dedicating your time to leave us a feedback and a five-star rating! It's wonderful to know that you had an overall excellent experience.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out at customerservice@myperfectcv.co.uk should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Warm regards,
Customer Service Team.
My layout I got for my Cv on this website was very professional and got me a job! Thank you
Hello,
Thank you for your wonderful remarks in this five-star review! We’re truly delighted to learn that your newly designed CV contributed to securing your position. Your trust in our service is sincerely valued, and we wish you continued success as you advance in your professional journey.
Very good services and helped a lot to build a tidy cv. Only wish it had an option for a one of payment for say for day so your able to tweak and redownload as i don't need all the services.
Hello,
We truly appreciate your five-star rating! We're glad that MyPerfectCV helped you create a professional CV. Our service is designed to provide ongoing access and support, but we understand that not everyone needs a subscription beyond their initial use. Thank you for using our platform.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We truly appreciate your feedback and five-star rating! It's rewarding to know that you were satisfied with the platform's efficiency and ease of use. We strive to provide a service that allows you to create a professional and high-quality resume.
Thank you again,
Customer Service Team.