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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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I couldn't believe how it could be to draft your CV with myperfectCV tools. Everything is very clearly set out, there are hundreds of templates to choose, availability to tailor it as you would like it. I was tailoring mine so it took me about an hour but it can definitely take less. Amazing value for money. I have already recommended to my friends.
Just used Perfect CV to revamp my CV and I will again in the future if needed. The interface is so user friendly and provides excellent revamps using AI to give it a fresh, modern and professional feel.
If you can press buttons, you can use this to create that CV its that easy, and who knows what doors the new CV will open for you in the future. Trust me, your future self will thank you.
Hello,
Thank you for your generous feedback and using our services to enhance your CV. We’re thrilled that you found our platform easy to navigate, professional, and with a helpful AI tool. Our goal is to provide personalized solutions that meet our customers' needs. We hope to have the pleasure of assisting you again in the future.
Kind regards,
Customer Service Team.
It was a good experience. It was easy to use and helped me create a professional CV quickly. The templates made my CV look neat and well-structured. Some features required payment, but overall it saved time and was helpful.
Hello,
Thank you for dedicating your time to leave us a feedback and a five-star rating! We’re delighted that you had a positive experience with our CV writing service. It's wonderful that you found our platform easy to use while creating a professional CV. We aim to ensure a seamless and enjoyable usage for all our customers.
All the best,
Customer Service Team.
It was just the perfect tool I needed to up my cv.
Hello,
Thank you for your positive feedback! We’re glad to hear that you had a great experience with My Perfect CV and that it helped enhance your CV. Our team is dedicated to providing reliable, easy-to-use career tools that support users at every stage of their job search, and your review encourages us to keep improving!
Best wishes,
Customer Service Team.
Needed a CV to apply for a job. Not had or a CV for years, no idea where to start. My PerfectCV made it very easy with clear guidance at each step and created me a great CV quickly
Hello,
Thank you for your gracious words in this five-star review! We’re pleased that our platform provided clear guidance and made the process of creating your professional CV easy. We sincerely value your confidence in our service and look forward to the opportunity to assist you again in the future.
Best regards,
Customer Service Team.
Hello,
Thank you for sharing your positive experience! Our team works continuously to improve our features and ensure users can create strong, professional resumes with confidence, so it means a lot to us know our support made things easy and helpful for you. We look forward to continuing to support you and wish you much success in your career pursuits!
Customer Service Team.
It is very user-friendly, and it has an affordable subscription. It has very nice tools that can help you build an impactful CV. It is very straightforward to use and beginner-friendly.
Hello,
Thank you for your thoughtful and positive review! We’re delighted to hear that you found My Perfect CV user-friendly, straightforward, and suitable for beginners. Making professional CV creation accessible and affordable is an important part of our commitment to users, so it’s great to know our service supported you in building an impactful CV. We truly appreciate your kind words and wish you the best in all your endeavors!
Customer Service Team.
Hello,
Thank you for your kind words about the accuracy and professionalism of our services. We’re glad the process was easy for you, as helping users build strong, professional CVs with clear guidance and easy-to-use features is an important part of our commitment, and your review confirms we’re heading in the right direction. We look forward to supporting you even further and wish you the best on your career journey!
Customer Service Team.
Very easy and useful app. Nice templates and easy to navigate. Unfortunately a bit too expensive to pay monthly.
Hello,
Thank you for sharing your feedback and utilizing our service. It's great that our platform was beneficial, easy to use, and offered diverse templates. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us at customerservice@myperfectcv.co.uk should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Kind regards,
Customer Service Team.
I found the website and production of CV excellent with the tips and guidance. However you are only notified about payment for accessing the service at the end and then you are given an option to buy with 14 days access or a subscription. BUT event though you select the option to buy as a one off payment you automatically set up a subscription. That is deceitful. I did not want a subscription just access to make a CV.
Hello,
Thank you for taking the time to leave us a feedback and using our CV writing service. We are sorry for any confusion you’ve experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@myperfectcv.co.uk.
Best regards,
Customer Service Team.
Having been put if the working world for a few years, I was unsure of how a CV should look.
This site made creating a new CV simple!
Easy to navigate, helpful prompts and suggestions and very reasonably priced for all it offers
10/10!
Hello,
We appreciate your thoughtful remarks in this five-star review! It brings us joy to know that our service made the CV creation process simple. Our goal is to provide a user-friendly, beneficial, and accessible platform for our users. We look forward to the opportunity to support you again.
All the best,
Customer Service Team.
Really handy to make a well made CV, Im afraid I only needed it to make 1 CV Im sure there are many uses for using My perfect CV more than I have.
Hello,
Thanks so much for sharing your experience with us! It’s great to hear the CV maker was easy and helpful for you. Don’t hesitate to explore all the extras next time; there’s always room to enhance your career path with tools that fit you.
Warm regards,
Customer Service Team.
Excellent CV builder with modern and ATS-friendly templates. User-friendly interface and great customization options. Very helpful for job seekers.
Hello,
Thank you so much for your enthusiastic review! We are thrilled to hear that you loved using our platform and that you found it to be an easy, fast, and professional tool for your career needs. It is great to know that our modern and ATS-friendly templates met your expectations. We put a lot of focus into ensuring our designs not only look good to human recruiters but also navigate the digital filtering systems used by many companies today. Knowing that our interface and customization options made the process helpful for your job search is the best feedback we could receive.
Best regards,
Customer Service Team.
Please refund the amount withdrawn from my card and cancel the subscription, as I do not need it and the withdrawal was made without my knowledge. This is unacceptable to me. Please return the 89 SAR.
Hello,
Thank you for sharing your concern. We apologize for any confusion this may have caused. Our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. We understand how unexpected charges can be concerning, and we want to ensure you have complete clarity regarding your account status.
We encourage you to reach out to us at customerservice@myperfectcv.co.uk with your account details. Our team will be happy to review your subscription and provide personalized assistance. We appreciate your feedback and the opportunity to assist you further.
Thank you again,
Customer Service Team.
Using myperfectcv.com was absolutely helpful, great help to get your resume organized and looks niche and ready for your next use in no time.
Hello,
We truly appreciate your feedback and five-star rating! It's rewarding to know that you were satisfied with the platform's efficiency and ease of use. We strive to provide a service that allows you to create a professional and high-quality resume.
Thank you again,
Customer Service Team.
All fine but didn't win with the job to get for like that big help from this app
Hello,
Thank you for sharing your experience and choosing MyPerfectCV. It's wonderful to learn that you found our platform helpful in supporting your professional goals. We look forward to continuing to serve you in the future.
Warm regards,
Customer Support Team.
Amazing template work, didn't state you had to pay at all until you click "Get my CV". I paid the £2.95 then cancelled straight after.
Hello,
Thank you for taking the time to share your feedback and using our service. We apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I want to say thank you with 5 start to this apps. (Perfect CV) I'll really appreciate all my CV I made from this application.
Hello,
Thank you for your support and fantastic review. We're genuinely pleased to learn that our platform and CVs resonated with you. We find your favorable evaluation of our service to be highly motivating. Wishing you all the best!
Warm regards,
Customer Service Team.
I created my résumé and cover latter to look professional thanks to myperfectCV and I am very thankful for that.
Hello,
Thank you for your gracious remarks in this review! It brings us joy to see that our platform aided you in crafting a professional resume and cover letter. We're committed to providing the tools for career advancement.
Kind regards,
Customer Service Team.
The subscription was not known to me and only the initial payment is known to me. This is unfair to me and now i had cancelled the subscription. I kindly request a full refund of this unknown subscription US$39 (RM100.41)
Thank you for your prompt attention.
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
To provide you with further personalized assistance, please reach out to us at customerservice@myperfectcv.co.uk. We're fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
Customer Service Team.
Answer: Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to customerservice@myperfectcv.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!
Answer: Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.
Answer: Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!
Answer: Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
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Hello,
Thank you for your thoughtful and positive feedback! Helping job seekers present their skills and background as clearly and professionally as possible is always our top priority, so we're pleased to hear that our tools made crafting your CV an easy, customizable experience. We greatly appreciate your recommendation and look forward to supporting you with any future career steps!
Best wishes,
Customer Service Team.