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The online CV builder that’s so easy to use!
From students or entry-level job-seekers to experienced leaders, our CV builder offers a fast and easy way to create a CV. With pre-written bullet point examples across several industries and recruiter-approved templates, Livecareer enables users to download a polished and professional resume in minutes.
LiveCareer UK - CV builder Reviews Summary
LiveCareer UK - CV builder has a rating of 4.3 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK - CV builder most frequently mention customer service, cover letter and new job. LiveCareer UK - CV builder ranks 19th among Resume sites.
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This site is really good and is very easy to cancel the subscription within just 2 clicks and the resume is really good and high quality as well.
Easy to use and adapt templates make completing a CV very easy.
Also enjoyed the suggestions for improvement which added to the overall flow of the CV and letter.
Hello,
Thank you for your generous feedback and awarding us a five-star rating! We're elated that our platform facilitated the seamless creation of your CV. Knowing that our adaptable templates and improvement suggestions helped streamline the process and elevate the quality is incredibly rewarding.
My experience with LiveCareer has been nothing short of outrageous and infuriating. I never subscribed to their service, never consented to any recurring payments, and yet they have been illegally draining money from my credit card every single month without my knowledge or permission. This isn't a billing error it's systematic, deliberate fraud. There was no clear disclosure, no valid confirmation email, and absolutely no way to opt out or cancel. I only uncovered this scheme after combing through my credit card statements. Their so-called "customer service" is a complete sham unreachable, unresponsive, and deliberately obstructive. This is predatory, unethical, and possibly criminal behaviour. It's a textbook case of a company exploiting unsuspecting consumers through hidden charges and deceptive practices. I've already reported these unauthorized deductions to my bank and will pursue this issue through every available legal and regulatory channel. If you've ever interacted with LiveCareer even once check your statements immediately. They are running a subscription scam under the guise of a legitimate service. Do not trust this company. Do not give them your payment information. They are a digital parasite and must be held accountable.
Hello,
We’re very sorry to hear about your experience. Please know that LiveCareer UK does not engage in deceptive practices, and subscriptions are only activated with customer consent—this includes selecting a plan, agreeing to the terms of service, and receiving a confirmation email upon sign-up.
That said, it’s clear that your experience did not reflect the standard we strive to maintain. We take accusations of unauthorized billing very seriously and would like to investigate this matter further to ensure it’s resolved appropriately.
To help us locate your account and assist you directly, please reach out to our customer service team at customerservice@livecareer.co.uk. We’ve also issued refunds in similar cases where warranted, and we’ll be happy to review yours as well.
We value your feedback and are committed to improving your experience.
Sincerely,
The LiveCareer UK Team
They charge money without warning and do not give it back, even if you prove that you dod not use the service. I check it, did not like, but they charge for a year
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
To provide you with the support you need, please look for a private message asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
Customer Service Team.
As close to Theft as you could 'legally' get!
I used one of the 'free' CV templates provided by this Company, however when I tried to download it I was forced to pay!
It was only a nominal fee so I acquiesced.
A few months later, after looking at my bank statement I noticed a £19.95 payment I didn't recognised. Further investigation revealed 5 payments of £19.95 had been taken from LiveCareer UK but under a different name.
I stopped the payments from my account, but unfortunately Live Career would not even consider a refund!
Their Customer Service is non existent when it is needed.
I feel I've been totally scammed and there is very little I can do about it.
I urge you not to use this Company.
Dennis Loveland
Birmingham
Hello,
Thank you for sharing your experience. We sincerely apologize for any frustration caused and appreciate the opportunity to address your concerns.
We want to clarify that our service offers access to premium templates and tools for a small initial fee, which transitions into a subscription. The subscription information, including its cost and auto-renewal terms, is clearly provided before, during, and after purchase, including in the welcoming email.
We understand the importance of transparency, and as a gesture of goodwill, we have processed refunds for customers in situations like yours. If this has not been resolved, please contact us to assist you further.
We are committed to improving our services and ensuring customer satisfaction. Should you have any additional concerns, feel free to contact us.
Thank you,
Customer Service Team
He was amazing! And you can tell he knows his job well.I never knew I could get assisted with my subscription issues. Very impressed.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Great service in terms of tailoring your CV with context appropriate prompts
Hello,
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our tailored CV service and found the prompts helpful. If you need any further assistance or have more feedback to share, please let us know. We're here to help!
Best regards,
Customer Service Team
I've been using LiveCareer for a while now and I cannot recommend it enough. I found it super helpful when I was looking for a job and to also create my own CV. I was recently assisted by Alejandro and he provided an amazing support!
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
I would love to use this space to say a massive thank you to the gentleman who dealt with my very difficult case. My live career account had been closed down due to it not being set up right. The gentle man was patient, professional and dealt with frustration and upset in very caring, considerate and patient manner. I would like to say a massive thank you to him because with out his professionalism and time it wouldn't have been sorted out - massive thank you and keep doing your good wok
Amanda Hempenstall
Hello,
Thank you so much for taking the time to share your experience. We are thrilled to hear about the exceptional service you received from our team member.
We strive to provide the best support possible, and it's wonderful to know that our colleague was able to assist you with such patience and professionalism. Your kind words and appreciation mean a lot to us and will surely be passed along to him.
If you need any further assistance or have additional feedback, please don’t hesitate to reach out. Thank you once again, and we look forward to continuing to support you.
Best regards,
Customer Service Team
Live career always brought me positive responses from employers and i will keep using it till i reach my goal. The team is very responsive and accomodating.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I would just like to say that Emilio D helped me with my problem and helped me with a few things I could do to improve my cv.She was very helpful and very kind.
Great customer service!
Hello,
Thank you for sharing your experience with Emilio; we will be sure to pass along your positive comments!
This company stole 40 euro of my money after advertising a one off 1.95 fee to format my CV. Do not use this company under any circumstances.
Hello,
We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts.
We do not have a one-time payment. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We're eager to assist you with your refund request. Please keep an eye out for a message from us requesting your account information. Rest assured, we are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.
Thank you for your understanding and your valuable time.
Warm regards,
Customer Service Team
Was charged more that what was said and when i was told it would be refunded it wasn't. They said they would cancel my membership but the next month i was charged the same amount again.
Hello,
Thank you for bringing this to our attention, and we apologize for the negative experience. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us to obtain your account details. We are here to help!
Thank you!
Excelent guide for doing my CV for the first time! Very helpfull and straight to the point with examples for skills and job activities. THANKYOU! I couldn´t have done it without your help.
Hello,
You made our day with your review, thank you!
I am very pleased with the help I have got from your team member at customer service.
I think we need more people like Ms. Juan, the very kind person who helped me today.
I used your service only once, but I found it was very easy to use it.
Kind regards,
Cristina Neta
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I would recommend, customer service was very polite and accommodating. Thank you.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Thanks Juan. A complication due to account held for my daughter but payment details in my name. Resolved simply. Good communication and professional approach.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The app is fantastic with different templates that are very catchy for employers and ATS compliance.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Hello,
Thank you for taking the time to leave us a 5-star review!
At first i was skeptical about the live chat because the first two customer service personnel's ended the chat before concluding our chat. Third person came in and attended to me nicely and am happy while i wait for my refund to reflect on my account.
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing such positive feedback! We're thrilled the resume met your expectations and that our straightforward subscription process added convenience. We look forward to supporting you again whenever you're ready to take the next step in your journey.