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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Thanks to the my perfect cv website, I could prepared the fresh CV. I had perfect experience
I was having trouble with my cv. I needed a cv ASAP. I went on line & with in minutes I had my cv. Plus most of it was written out for me. Use these guys. Well worth it. 10/10
Hello,
Thank you for the five-star rating! It brings us immense satisfaction that you found MyPerfectCV to be user-friendly. We're glad that we could assist you in creating a CV quickly and efficiently. Thank you for acknowledging the value of our service and for encouraging others to utilize our platform.
Very easy to use and the cv that was created was very helpful and looked professional
Hello,
Thank you for entrusting us with your career expansion journey and sharing your positive experience. We're elated to learn that our CV writing service met your expectations. Your feedback validates our commitment to providing a beneficial and effective service. Satisfied customers make our days brighter!
As someone who hadn't done a CV in many years this site made it very simple to achieve what I required in a CV to go and apply for new placement. Easy to use and well explained.
Hello,
We sincerely value the time you took to share your feedback! It's great that our service simplified the process of creating your professional CV. Our goal is to provide a platform that is both intuitive and empowering. We're dedicated to your career success, offering an array of resources to fuel your growth.
Really easy and simple website and created my CV really quickly with so much easy accessable headings and bullit points.
Hello,
Thank you so much for taking the time to share your experience! It's wonderful to hear that the site made creating your CV feel straightforward and efficient. Our goal is to make the process as easy and effective as possible. We’re excited to see where your journey takes you next!
Please use a CV builder. It really makes all the difference. You get one chance of a first impression. I used a slightly different design and tweeked for each job l applied for. It worked... l had a choice of three opportunities.
Hello,
Thank you so much for your kind words and recommendation! We're thrilled to hear the CV editing service made a meaningful difference and that the process felt quick and effortless for you. Wishing you the best of luck on your job search ahead!
Prompts all relevant points that matches your CV. Lots of template to choose from
Hello,
Thank you so much for your positive comment! We're delighted to hear our service templates and prompts helped you create exactly what you needed. It means a lot to us to support you in presenting yourself confidently!
MyPerfectCV is a useful platform for writing and designing your CV. I have used it twice, and I have always secured employment opportunities. It's also very easy to use.
Hello,
We sincerely value the time you took to share your feedback and for awarding us a five-star rating! We're delighted that our platform has been helpful and user-friendly. Our goal is to foster pathways that lead individuals to professionally enriching experiences.
It was very helpful i received positive feedback to all submitted cv
Hello,
Thank you for your wonderful feedback! We're thrilled to hear you received positive responses and look forward to supporting your future success. Have a great!
Every time I sent my CV I got an interview. Thank you to my perfect CV, making it so easy to write and give great advice. Thanxxxxx I now have a job 🥰
Hello,
We're truly grateful that you took the time to share such encouraging feedback about your experience. Knowing that your CV has consistently led to interview opportunities highlights the value of our platform’s guidance and tools, and we're honored to have contributed to your success. Your recognition reinforces our mission to provide meaningful resources that empower individuals to present their talents with confidence.
My perfect CV makes what can be a tedious task, and one which we sometimes want to avoid extremely simple! Such a user friendly and easy to use tool! Highly recommend - my CV allowed me to format my CV clearly and concisely. Customer service is also superb!
Hello,
Thank you so much for sharing your experience! It’s wonderful to hear that our platform made CV writing easier and that our customer service met your expectations. We’re here to support you every step of the way on your career journey!
My experience with using my Perfect CV has been so easy. I was able to create my CV and download it to my phone. I am absolutely rubbish with technology but I didn't have any problems at all. I would highly recommend using you guys again and if I ever need another CV in the future, I will definitely be back. Thank you so much
Hello,
Thank you so much for your kind words and recommendation! We’re delighted to hear that creating your CV felt easy and enjoyable, especially when tackling technology can feel challenging. We look forward to supporting you again whenever you need it.
Templates good and was useful I did like the styles avaiable and also the AI part of matching cover note was good
Hello,
Thank you for sharing your experience! We're happy to hear the templates and AI matching feature have been of value. Our goal is to offer customized solutions that fit our customers' needs. We look forward to continuing to support your productivity.
I wrote a review recently outlining how disappointing I found the monthly subscription charge to be as I wasn't expecting it.
You kindly refunded a month's payment ( I had paid two months)
Upon looking into this further I found out there was a common theme and a lot of people were getting caught out and were receiving full refunds.
I feel that people are being caught out when they are quite vulnerable - deciding to leave a job and look for a new one or as in my case being made redundant and having to look for new employment. Therefore I now want a full refund please.
Hello,
Thank you for following up. We want to assure you that a full refund has now been processed. While our subscription details are provided during the sign-up process and in the confirmation email, we understand that situations can be challenging, especially during a career transition.
We care deeply about supporting our users, and we hope this resolution shows our commitment to your satisfaction. If there's anything else we can assist you with, we're here to help and would welcome the chance to provide a more positive experience moving forward.
Thank you for your time,
Customer Service Team.
I found out that I was being made redundant in April so immediately went onto my perfect CV as they had been recommended to me.
I sorted out my CV and was happy to pay the £2.95. However what I didn't realise is that every month I would then be charged £16.95.
So I have been charged for May and June.
As soon as I realised I cancelled the subscription and contacted My perfect CV explaining the situation and asked whether I could have a refund as I honestly didn't realise I would be charged monthly.
Alongside me being made redundant my husband also had some health issues so my head has been all over the place.
Fair enough they were very prompt in replying but have only offered me a £7.25 refund.
I don't find this acceptable seeing as I literally used the site for around 30 minutes.
Very upset and disappointed to be honest
Unfortunately when I set up my account I obviously didn't read the t&c very well and didn't realise that after I paid for my initial 14 day trial my account would deducted a further £16.95. I was only using the site to get ideas fir CVs and never actually logged on or used the site after first day. The gentleman I spoke to was very helpful and cancelled my subscription but unfortunately no refund offered.
Hello,
We’re truly sorry to hear about your experience and regret any frustration caused. We’re pleased to know that our customer service agent was able to assist you promptly and ensure your subscription was canceled. Providing professional and courteous support is very important to us, and your feedback helps us continue to improve.
Regarding your refund concern, please look for a private message asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
My experience was excellent as the employee gave me a refund as well as a discounted offer on top of that, this showed good customer service as well as support.
Hello,
Thank you for taking the time to share your experience! We're thrilled to hear that you were satisfied with the customer service and support you received. We always strive to ensure our customers are happy. We look forward to serving you again in the future!
My CV was well, prepared and organised well. Am very happy with my CV now.
Hello,
We’re delighted to hear that you’re pleased with how your CV was prepared and organized. Ensuring a polished and professional result is our goal, and we’re glad it met your expectations. Thank you for sharing your experience!
I got what I needed, refunded the expenisve fee. They would refund and found a better deal for me..
Hello,
We’re glad to hear that you were able to get what you needed and that our team assisted you with your refund. We appreciate your feedback and are always looking for ways to improve the experience for our users. Thank you for sharing your thoughts!
I spent a day on the platform without knowing that it was paid. Then when I reached the end it showed a basic plan trial of 1.95$ which I purchased to end and finish my cv, but as I downloaded it and tested it from third-party sources there were no major changes in the ATS score of the resume. I ended my subscription and mailed them regarding deleting my account and info and giving me a full refund to which I did not receive any response. In short, it is a simple fraud and you should all avoid it
Hello,
Thank you for sharing your experience with us. We apologize for any confusion regarding our trial and subscription process. We’ve issued a full refund of the requested amount to your account, and as per your request, your account has been deleted.
We understand the importance of ATS compatibility and regret any inconvenience. To optimize your resume for ATS, we recommend using.doc or.docx formats instead of PDFs. Simple formatting without tables or text boxes and including relevant keywords tailored to job descriptions can significantly improve readability. We’re here to assist you further with resume revisions or any other concerns you may have.
Thank you for bringing this to our attention, and we appreciate your feedback.
Hello,
We're pleased to hear that you had a great experience and that our team was able to provide the support you needed. Thank you for sharing your feedback!
Answer: Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to customerservice@myperfectcv.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!
Answer: Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.
Answer: Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!
Answer: Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Hello,
Thank you so much for sharing your experience. It’s wonderful to hear that your CV came together smoothly, lighting your path forward! We're really glad to have been part of your journey and wish you timeless success.