Verwandte in den USA gefunden, mit denen ein guter Austausch begonnen hat.
Due to a recent power wash, I lost all of my current passwords. In addition, I had changed my sign in from the original setup. I was able to get back into myheritage account because of the help I received from customer service.
All I wanted to know is how to change the email address to which the news letters are sent NOT change my accounts overall address... somehow in the past my registered email address became unlinked to the email to which my MyHeritage news letters were sent to and I just wanted to make sure they continued going to my new email address as I'm changing my IP soon and that email address will no longer exist. PS if as below my last name is private why can it not REALY be private why do I have to enter it?
Tengo dificultad extrema para comunicarme con alguien responsable de la página para que me ayude con la imposibilidad de obtener la información que necesito. Eso me sucede desde que me suscribí. Sigo pagando con la ilusión de poder encontrar familiares y nexos con otros árboles genealógicos.
Agradezco que me den una oportunidad para expresarme y hacer saber los inconvenientes que tengo.
I don,t know the names and dates of a relative. That is what I am looking for.Just one person
Show me the family tree of Maria Sawan.Born 2015.Died 2003 in Edmonton Alberta Canada
Father Joseph Sawan Mother. Harriette Willier Married George Budeshiem in Edmonton
Help me find her tree?
Ok all simple to use and set up, still awaiting results.still waiting to see if anyone's related to me.
Not due about paying so much a month to use the website. Will see!
Ich habe in Mittelpolen viele Daten über Verwandte bei MyHeritage gefunden!
Far too many on recommendations from you. Over 1000 don't know where to start to fix them. Family tree builder doesn't work and you guys couldn't fix it. I'm not a happy camper
La première fois je devais cumuler 2 arbres: le support de MyHeritage me l'a fait. Bravo et merci.
La deuxième fois je voulais supprimer une branche complète d'un de mes arbres: la jeune femme du support m'a carrément envoyé sur les roses en disant que je n'ai qu'à supprimer manuellement tous les ancêtres concernés (il y en avait près de 2000 et ça m'a demandé près de 12 heures). Écoeurant.
I have been a customer of MyHeritage for over 2 years. In a number of cases where I was researching a name ~ say Joe Bloggs, the search returned 6 Joe Bloggs names.
However when I checked through the various names Joe Bloggs, I found that actually there was duplication and triplication, in that the 6 returns related to 2 Joe Bloggs ~ and not 6.
It would be easier if records were merged, which would make them easier to research and be more accurate.
Similarly if searching for a Mary Soap, and an approximate birth date of 1890 is given ~ little point in seeing details of a Mary Soap,born 1630.
While the service is very good, if alot of the duplication, triplication,and quadruplication was merged, it would in my humble opinion be more helpful to MyHeritage customers.
Without MyHeritage's SmartMatches and RecordMatches functions, creating a family tree would not have been easy. These functions make it possible to find matches for people in the family tree, and adding ancestors and relatives to the tree is fast.
With the help of MyHeritage atDNA matches and available family trees of these matches, we were able to find the identity (name, date of birth and death, later relations and off-spring) of a previously unknown biological great-grandfather who had an out-of-wedlock born son with the great-grandmother. Quite the puzzle but rewarding in the end.
In two separate independent cases I have been able to uncover the true identity of unknown (great) grandfathers of distant current relatives of mine. In both cases this involved a child born out-of-wedlock (ca. 1900), after which the biological father disappeared and remained unknown to the current grandchildren. These searches were possible through MyHeritage's atDNA testing and analyzing the cM matches of current other testers, as well as evaluating the family trees of these testers (accessible through MyHeritage) looking for possible common ancestors. This was not an easy task and took some time to successfully result - in both cases - to uncover the name of the unknown biological (great) grandfather.
Encontré una parte de mi familia que no sabía que existía. Pero me fui dando cuenta que mis abuelos y tíos lo sabían.
Taking the test is a simple proceedure. My daughter, 2 grand daughters and a nephew of my late husband have also taken the " My Heritage " DNA test. Awaiting some results with great interest.
Having started with knowledge of only around a hundred years back it's amazing to be able to trace back to the Viking era. So easy to connect to other users.
With MyHeritage you can easily research your ancestors in several ways. You just need to get going. You'll be delighted.
Because of the many languages, it is used by many people in the world, which is a great advantage for the family tree. It also provides the latest techniques as an option, which fascinates me.
If you want to discover more about your family and your ancestors, don't hesitate to open an account on MyHeritage and create your family tree. You will be amazed at the results.
Very satisfied! So far it's been very easy to navigate! I'm on several different DNA sites and so far this is the easiest!
Using the website for years and also the other, but this I like the most. I love how easy is to use and also the DNA tests. Highly recommend it to everyone.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to support@myheritage.com and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Hola Elena,
Entiendo que te pusiste en contacto con mi colega, quien te ayudó a resolver el problema. Si necesitas más ayuda, comunícate conmigo desde tu correo electrónico registrado en MyHeritage a dean.vipsupport@myheritage.com.
Atentamente,
Dean,
El equipo de MyHeritage.
(Traducción proporcionada por Google Translate)
Hello Elena,
I understand that you were in touch with my colleague, who has helped to resolve the issue. Should you need any further help, please contact me from your registered MyHeritage email to dean.vipsupport@myheritage.com.
Kind Regards,
Dean,
MyHeritage Team.
(Translation provided by Google Translate)