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MyHeritage

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Argentina
1 review
0 helpful votes
Follow Marcelo B.
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EL mejor servicio para la investigación y registro genealógico.

Date of experience: April 16, 2025
Sweden
1 review
0 helpful votes
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Många matchningar men kusinbarn markerade som okänd på alla intressanta positioner.

Date of experience: February 25, 2025
Netherlands
1 review
0 helpful votes
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Veel zoekfuncties
February 27, 2025

Lekker bezig de stamboom uit te breiden en mooi dat er een boel matches zijn die je kunt beoordelen

Date of experience: February 27, 2025
Sweden
1 review
0 helpful votes
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Tacksam
March 8, 2025

Bra support på svenska när man ber om det
Lätt att arbeta med

Date of experience: March 8, 2025
Germany
1 review
0 helpful votes
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Sehr hilfreich
March 8, 2025

Es findet sich eine sehr leichte Suche mit hohem Trefferanteil!

Date of experience: March 8, 2025
Dean A. MyHeritage Rep
3 months ago

========== Deutsche Übersetzung ==========

Sehr geehrte/r Wer K,

Vielen Dank für Ihr Feedback.

Es freut uns zu hören, dass Sie die Suche als einfach und treffsicher empfinden! Da Sie uns jedoch nur einen Stern gegeben haben, würden wir gerne mehr über Ihre Erfahrung erfahren. Falls Sie Verbesserungsvorschläge haben oder auf ein Problem gestoßen sind, kontaktieren Sie uns bitte unter vipcare@myheritage.com. Bitte fügen Sie einen Link zu dieser Bewertung als Referenz hinzu.

Vielen Dank im Voraus.

Mit freundlichen Grüßen,
Samuel
MyHeritage Kundenbetreuung

========== Original English Message ==========

Dear Wer K,

Thank you for your feedback.

We're glad to hear that you find the search easy and accurate! However, since you gave us only one star, we would love to learn more about your experience. If you have any suggestions for improvement or encountered any issues, please contact us at vipcare@myheritage.com. Kindly include a link to this review as a reference.

Thank you in advance.

Sincerely,
Samuel
MyHeritage Customer Care

Sweden
1 review
0 helpful votes
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EN SPÄNNANDE UPPLEVELSE!
March 8, 2025

Jag kollar varje dag vad MyHeritage erbjuder. Det är fantastiskt roligt!

Date of experience: March 7, 2025
Germany
1 review
0 helpful votes
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Vatersuche
February 13, 2025

Auch wenn direkte Vorfahren verstorben sind, die Nachfahren mit Stammbaum und DNA Vergleiche erlauben ein ungefähres Ergebnis zum Blutsverwandten Vater.

Date of experience: February 11, 2025
Germany
1 review
0 helpful votes
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Sehr hilfreich Vorfahren zu finden
February 13, 2025

Es ist wirklich sehr hilfreich und auch interessant, welche Vorfahren zu den Familien gehören wasman eigentlich gar nicht vermutet.

Date of experience: February 11, 2025
Spain
1 review
0 helpful votes
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Realizan una labor seria y precisa.
February 13, 2025

Mi experiencia ha sido muy satisfactoria,he podido conocer mis orígenes y establecer vínculos con familiares que no conocía.

Date of experience: February 10, 2025
Finland
1 review
0 helpful votes
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Esi-isäni
February 13, 2025

MyHeritage on helppokäyttöinen ja selkeä ohjelmisto. DNA-testi antaa paljon lisäarvoa sukututkimukseen.

Date of experience: February 10, 2025
Argentina
1 review
0 helpful votes
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Emocionante
February 13, 2025

Averiguar antecedentes familiares y encontrar documentos que los avalen es emocionante. Te conecta con tus raíces.

Date of experience: February 10, 2025
Italy
1 review
0 helpful votes
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Ottimo
February 13, 2025

Preciso, funzioanale, ordinato.
Tutti requisiti che fanno di questo programma un buon aiuto operativo a ricostruire l'albero genealogico

Date of experience: February 10, 2025
Netherlands
1 review
0 helpful votes
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Prima programma
February 13, 2025

Werk er al jaren tot tevredenheid mee. Ik ervaar één minpuntje en dat zijn steeds dezelfde foto discovery die blijven terugkomen.

Date of experience: February 10, 2025
Spain
1 review
0 helpful votes
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Calificacion
February 13, 2025

Son buenos haciendo su trabajo cuando surge una Herramienta nueva cuesta entender cómo funciona
Pero por lo general todo correcto

Date of experience: February 10, 2025
Germany
1 review
1 helpful vote
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Sehr gutes Programm!
February 13, 2025
Updated review

Ich benutze MyHeritage seit über 5 Jahren. Es ist mein tägliches Hobby. Sehr informativ und zukunftsorientiert!

Date of experience: February 10, 2025

Take your MyHeritage DNA -zip file and make an upload to GEDmatch.
Load the zip-file and you will get a assigned kit number for GEDmatch.
Thats very easy!

Helmut Springer

Date of experience: January 22, 2018
Sweden
1 review
0 helpful votes
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Trevliga och hjälpsamma!
February 13, 2025

Pratade med en mycket trevlig kille, min engelska är inte den bästa. Men vi förstod varandra helt och hållet.

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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Rodokmen
February 13, 2025

Vše je super. Přehledné, funkční pro tvorbu rodokmenu. Škoda jen, že některé funkce nepodporují češtinu.

Date of experience: February 10, 2025
Oregon
3 reviews
0 helpful votes
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Best overall
September 23, 2024

I checked out several sites before choosing myheritage. They have it all! I sent them my DNA and they've matched me up with a lot of relatives, some I never even knew about from all over the world! I can choose who can see what information, they opened up a lot of records, and opened my eyes to so many new experiences and places to look. I love them!

Date of experience: September 13, 2024
GB
1 review
0 helpful votes
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Accurate dna tests
November 7, 2024

Negotiating the website was straightforward and the kit arrived quickly. Completing the test was easy and was done without any problems.

Date of experience: October 28, 2024
GB
1 review
0 helpful votes
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A window to my past.
November 7, 2024

The my heritage platform is an easy to operate system allowing cross checking with other family trees.

Date of experience: October 28, 2024

Overview

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
405
value
336
shipping
205
returns
195
quality
336
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