I had couple small issues with 2 accounts, customer service was so helpful getting them combined for me.
I'm a very satisfied customer with the service I have received; the customer service center was extremely helpful in every way I needed help!
Most importantly It helped me to discover the routes of my Ancaster's. I'm so glad I did it. It cleared up many foggy ideas I had before and the results were overwhelming 😭 I'm so thankful for this technology and the professionals who work with it.
Highly recommend it 👌
Every time I go on I always find even more family members from around the world. The UK,USA, AUSTRALIA, BELGIUM And many more countries.
Heritage is a great help with finding ppl and I have found it better than others I have tried.
I have had a great satisfaction in myheritage since I bought a Legacy software.
A l'origine de cette aventure, suite à l'invitation d'un cousin pour consulter son arbre généalogique sur Généanet, en précisant que sur My Héritage, il était beaucoup plus élaboré, ce qui m'a incité à m'inscrire sur se dernier site. Par contre ce cousin ne m'a jamais autorisé à faire parti de la famille.
Par contre My Héritage à commencé à établir la genèse de mon arbre, avec de nombreuses erreurs, en conséquence, je me suis senti dans l'obligation de les corriger, et de ce fait, continuer l'aventure.
Ported the DNA kits I manage to MH and have got a lot of new matches. I also use Family Historian and this provides MH hints so having a subscritpition helps a lot.
More than 5 year growing my tree including 6 and more generations
Još nisam od Vas dobila naručenim paket za DNA.Paket je poslan u Nizozemsku.
I had requested a refund and was offered a deal which I accepted in place of the refund.
Easy to use and displays good information. Good support thanks
Myheritage hat mir sehr viel bei meiner Suche nach meinen Vorfahren geholfen. In kurzer Zeit habe ich ganze Menge an Informationen bekommen.
Es läuft alles weitgehend problemlos. Ein Problem scheint ungelöst: Wenn Cousin und Cousine heiraten werden deren Angehörige doppelt angezeigt.
Deciding to do my heritage was very exciting and made very easy using My Heritage site.
Die Trefferquote zu anderen Stammbäumen ist sehr hoch, funktioniert gut, allerdings ist das Programm auf Dauer recht teuer
Excellent, very helpful, would fully recommend to anyone.
Beware if you give your bank account details, as it is used again, without permission.
I was very happy to find a half brother as well as many other relatives. However the ethnicity estimate I believe misses out on accurately showing my actual heritage.Also where it shows third and fourth cousins I believe they are actually 7th cousins or less.On the whole I think My Heritage is great even with the flaws I mentioned.
Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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Hello Angela,
Thank you for bringing this to our attention.
I was able to locate your account and will now contact you via email to assist you regarding this matter.
Please be on the look out for an email from dean.vipsupport@myheritage.com.
Kind Regards,
Dean,
MyHeritage Team.