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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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ME PERMETS DES RECHERCHES PËRMANENTES
Je passe environ 6 heures pas jour à faire des recherches
J'anime depuis 14 ans des ateliers INFORMATIQUE & GENEALOGIE ou FAMILY TREE BUILDER et le site familial sont l'épine dorsale de nos généalogie.
Precisava montar a Árvore Genealógica da minha Família, por este motivo busquei por uma ferramenta que me ajudasse a atingir o objetivo. Após algumas pesquisas, encontrei o MyHeritage, realmente me surpreendi, pois, recebi e continuo a receber uma enorme quantidade de informações, as quais, me ajudaram a encontrar os meus antepassados e revelar minha descendência. Ainda tenho mais alguns elos a decifrar, porém, já posso afirmar que estou muito satisfeito com a dedicação e o empenho dessa organização. Parabéns à toda Equipe do MyHeritage, Deus os abençoe!
I used to be able to go from e-mail into myHeritage account right away. Now I have to go into my myHeritage account using my password etc every time I change from one person to another. Result is that I delete most of what I see only go to info that I really need.
Bom. Gosto de usar. Podia dar para ver mais gentre
1. Trotz Aufstockung der Gebühr nach Anruf aus Israel im Dez. 25 komme ich immer wenn ich auf "Match überprüfen" gehe, die Aufforderung, einen höheren Tarif zu bezahlen.
2. Ich habe Probleme mit der Software. Z. B.: Da ein Großteil der Personen in meinem Stammbaum nicht meine eigenen Daten sind, sondern die Familien einer ausführlichen Recherche für meinen historischen Roman "Justina Tubbe", erschienen im Jahr 2000 im Westkreuz Verlag, Berlin, waren, erhalte ich viele Matches der darin vorkommenden amerikanischen Auswandererfamilien. Ich möchte sie aber irgendwie trennen von meinen eigenen Familien, obgleich es eine alte Verbindung beider Gruppen gibt.(Justina Tubbe war die angeheiratete Tante und Ziehmutter meiner Ururgroßmutter, die mit 60 Jahren 1855 nach Texas auswanderte) Das kriege ich nicht hin und verliere die Lust.
Lo importante para mi es saber el origen de mis antepasados y poder llegar a conocer la historia de mi familia
My overall experience with my heritage has been very good, however, I do have a problem being informed of a suspected 4th cousin's uncle's partner. That for me is really a stretch too far.
But keep up the GOOD work.
En la línea de mi esposa Sánchez Vicents hallados más antepasados, en cambio por mi parte Casado García muy poco. Comprendo que el motivo es que hay pocas aportaciones de mi rama familiar.
Trop d'abonnements. Pas le temps d'en profiter. De ce fait le coût annuel est complément surélevé.
De plus, my heritage met facilement le renouvellement de l'abonnement en mode automatique ce qui n'est pas acceptable et certainement illégale.
MyHeritage is a really good tool for exploring your ancestry. However it can be a little har to navigate and understand where to find all the amazing tools.
I have recently started using My Heritage particularly to start a tree on my maternal family. It is excellent how much information is available But I needed help in printing from an ipad and how to delete duplicates which I had mistakenly put in the tree.
On the 2 occasions that I sent in queries I received a helpful response.
Me ha ayudado a realizar mi arbol genealogicoy descubrir mis origenes.
My Heritage is great as its easy to navigate. Keeps you up to date. I have rang them on 2 occasions and they were amazing and efficient to deal will.
Will always recommend them for building ones family tree.
It has been an incredible journey to find my family from the past. I started with nothing and now I have a rich heritage back to the 18th Century so far. It's incredible!
Spent half a day looking for a phone number. Then phoned to receive options, none of which lead to a live person. Problem still not resolved. Not everything can be solved on line.
I love how I get notifications about ancestors but there are so many it is hard to keep up. I am now more selective about who I follow up eg. Direct ancestors but not great aunt's father in law.
The map section of Family tree Builder does not work and when I followed all their advice still does not work, part of the advice was to upgrade the program to the latest version, it still did not work, and resulted in all my note sections of the program being deleted, this seems to hapen when syncing to the online tree at their site. Their program is full of bugs.
I still have not received help since the last request to update program which I advised them did not work. Support very slow at returning e-mail.
I will be looking at moving to another site where hopefully their program works as requied.
My experience with the customer service rep was outstanding. He reviewed some benefits and offers with me. He said he would follow up on why my DNA sample had not been received. He would email me his contact information. Finally, he was going to send me a link to make my daughter a co-manager on my account.
I have not received any of these items but quickly got emails on what he got me to buy.
It has been good. I have given a lot of the DNA kits to family and friends who have been desperate for heritage information. I've spent some time on most heritage sites and feel that MyHeritage will be the leader in Australia. I encourage people to use it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members