Overview
MyHeritage has a rating of 4.3 stars from 4,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Having used another site for a long time was impressed with MyHeritage and its extra details concerning family and other members of my tree.
As a long time member of My Heritage i couldnt be happier with this company. Very helpful, always advancing with their dna results. Very easy to contact if need be. Customer service is Outstanding
Your process that includes identifying things in photos (I.e., motorcycles!) was repetitive and almost never ending. Is that really necessary?
Nice to know my heritage and get a few emails with relatives names etc. I think it is too dear to join with the high yearly subscription.
I have found a lot of family finding it hard getting information on my father looking forward to looking and finding info this site is very helpful
Keep getting hints etc can't view as free tree limit exceeded. Can't afford to upgrade so waste of time.
I cannot give admin status to my family members who are willing to maintain the tree. It's a great disappointment and we are looking for alternatives
I had no experience building a family tree. I found MyHeritage very helpful and responsive if I ran into problems, but that didn't even happen often. Excellent site to preserve family history for future generations.
I have found other family tree sites which offer more data pertinent to the UK. Really disappointed that the latest census is not available to us.
The breakdown of the areas my DNA is from I already knew most of. My I guess I expected more details of percentage of Indian and other of my heritage.
MyHeritage is absolutely the best platform for anyone interested in genealogy and DNA research. Their extensive database makes it easy to find relatives and uncover family history. The family tree-building tools are intuitive and incredibly useful, while the DNA test results provide fascinating insights into ancestry.
Additionally, their customer service deserves the highest praise – every inquiry is handled professionally and seriously, with a team that is always ready to help. Support is fast, knowledgeable, and genuinely cares about customer satisfaction. If you're looking for the best genealogy service, MyHeritage is unbeatable!
It can take a while to get used to all the intricacies of the site, but once that hurdle is dealt with you will find a wealth of information out there. The entries are stored in a fashion that is easy to follow, and allows for updates as further information becomes available. The record matches are the more reliable information.the smart matches can be helpful, but are not necessarily accurate as it is someone else's research and may not be as rigorous as your own. Be careful to check their dates. You can end up having an ancestor who dies before they are born.
All,round I have been extremely happy with other the programme and the backup from the company.
Would have loved to have seen more about my native American ancestry that showed up on another site!
Constant input is always welcome. I always check all the hints that are sent to me via email
Found out a lot of information regarding my Family Tree from all parts of the globe. Very satisfied.
I am more than satisfied with My Heritage, having found out more from not only the site but also contacts with other members giving me more information and how both my tree and their's share common Ancestry. I used to belong to Genes Reunited where I got a fair amount of data to start my tree, with records as proof but found it very time consuming looking for it but with My Heritage I get a lot of information sent on a regular basis through Smart Matches.
Brilliant site.
Has been very helpful in seeing my family genealogy grow. MyHeritage reviews are sent to me very often.
I liked só mucho tô ser the new ancient Origins... And describe that I have other family tree points that I never imagines...
The many sources of historical records make researching my family's ancestry so much easier and enjoyable. I am currently approaching 2700 relatives spanning 8 generations, many interesting facts have come to light.
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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Dear Orley,
Thank you for your feedback.
We understand your disappointment about not being able to assign admin status to family members who are ready to help maintain your tree. Collaboration is an important aspect of building a family history, and your concern is valid.
Please don’t hesitate to contact us at vipcare@myheritage. Com. Please make sure to send a link to this review for reference when you send us an email.
Thank you in advance.
Sincerely,
Samuel
MyHeritage Customer Care